Dec 14, 2021, 10:19 am
Last edit by: beltway
The most commonly posed questions about the new food/beverage benefit, which is now extended into 2023, are
*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.
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Official Hilton benefit statement/FAQ (updated December 2022):
Frequently Asked Questions
1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.
The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.
2. Which members receive the Hilton Honors Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.
Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.
3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?
Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.
A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.
A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10€ F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.
The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.
4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?
Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.
5. How does the Hilton Honors Daily F&B Credit work?
Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.
Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.
6. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.
The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.
7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?
Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.
8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?
The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.
9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?
The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.
10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?
Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.
11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?
Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.
12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?
The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.
13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?
The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.
14. How do members add/register a guest to the reservation?
When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.
15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?
The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.
16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?
The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.
17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?
The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.
18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?
Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.
19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?
Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.
20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?
Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.
21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?
The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.
22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?
No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.
23. When does the credit expire each day?
The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.
Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)
24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?
The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.
25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?
At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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- how it works for multi-night stays, and
- to what extent it applies outside the US
- The credit does not accumulate over the duration of your stay. For instance, if you stay for 2 nights at a $15/night property, you cannot use the benefit toward a single $30 purchase.
- Thus, the credit for a given day may only be used on that day. It expires afterward.
- Hilton's FAQ insists that "[t]he credit does not 'expire' until the member checks out." This is, to put it politely, complete nonsense.
- The Hilton FAQ states that "the daily amount re-sets each day to the maximum daily credit value at midnight." Unfortunately, this addition to the FAQ--made in Spring 2022--raises as many questions as it answers.
- The Hilton FAQ states explicitly that "for a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure." This would be the sensible approach, but the alleged "midnight reset" policy cannot be reconciled with it.
- A similar problem exists for any stay of N nights. Unless a guest arrives after midnight on the first night, or departs before midnight on the last night, there will be N+1 "days" (using midnight as the demarcator) but only N usable F&B credits. For example, a guest arrives Monday for a two-night stay. That means the credits may be used only on two of the three "days," those being Monday evening; Tuesday; and Wednesday morning (departure).
- The benefit terms were revised in December 2022 to cover Motto properties outside the US; previously, the F&B credit applied only to US properties. However, the official T&C now refer more vaguely to “complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region).” (link)
- A reputable blogger reported in late December 2022 that the Hilton Fallsview in Canada is also issuing F&B credits in lieu of free breakfast, with Hilton corporate appearing to ratify this decision. (link) In November 2023, a FT member reported the same occurring at the Doubletree Calgary North (link).
*Select markets include the cities of Boston, Chicago, District of Columbia, New York City, San Francisco, Key Largo, Key West, the County of Los Angeles and the state of Hawaii.
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Official Hilton benefit statement/FAQ (updated December 2022):
Frequently Asked Questions
1. What hotels offer the Hilton Honors complimentary Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is available to Gold and Diamond members at all of Hilton’s luxury, full-service and lifestyle properties as well as all Hilton Garden Inn hotels in the United States, and Motto by Hilton globally, replacing the MyWay complimentary continental breakfast benefit.
The brands include Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, Tapestry Collection by Hilton, DoubleTree by Hilton, Motto by Hilton and Hilton Garden Inn.
2. Which members receive the Hilton Honors Daily F&B Credit?
The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. The credit is provided to the Hilton Honors member and one additional guest registered to the same room for each night of their stay. The credit is per person (up to two people) in one guest room per stay.
Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app.
3. What are the Hilton Honors Daily F&B Credit values for each Brand Category?
Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties.
A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii.
A $12 F&B Credit per night will be provided at Motto By Hilton Tulum and a 10€ F&B Credit per night will be provided at Motto by Hilton Rotterdam Blaak.
The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn.
4. Does the Daily F&B Credit impact Hilton brands that offer all guests complimentary breakfast?
Guests staying at Hilton’s brands that offer complimentary breakfast to all guests will continue to receive this offering. The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton.
5. How does the Hilton Honors Daily F&B Credit work?
Prior to arrival, members will be notified by email or notification through the Hilton Honors app of the complimentary Daily F&B Credit. Members can then log in to their Hilton Honors account online or through the Hilton Honors app to select their preferred MyWay benefit for their next stay – the Hilton Honors complimentary Daily F&B Credit or Hilton Honors Bonus Points.
Upon hotel check-in, the member’s status will be confirmed, and they will be informed by the front desk staff and/or the Hilton Honors app about the Daily F&B Credit including which on-property outlets are participating. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room.
6. Will the Hilton Honors Daily F&B Credit accrue across days?
The Hilton Honors Daily F&B Credit is provided to the member (and up to one additional guest registered to the same room) for each night of their stay and does not accrue or rollover from one day to the next if unused.
The daily credit amount may be used in full on the day of check-in or check-out, or on various eligible items throughout these days until the maximum daily amount is reached.
7. How does the Hilton Honors Daily F&B Credit work for a 1-night stay? Would a member receive two credits (for check-in and check-out day) or one credit?
Hilton Honors Gold and Diamond members receive one complimentary Daily F&B Credit for the member and one for the additional guest registered to the same room each night of their stay, consistent with the previous complimentary Continental Breakfast benefit. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached.
8. Which F&B outlets can the Hilton Honors Daily F&B Credit be utilized?
The Hilton Honors complimentary Daily F&B Credit can be utilized at all participating F&B outlets on-property, including the market/grab-and-go and in-room dining/room service, where applicable, plus participating third-party outlets. The Daily F&B Credit cannot be utilized for any non-F&B related spend, such as the room rate, spa or gift shops.
9. Can members use the Hilton Honors Daily F&B Credit on alcoholic beverages?
The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws.
10. Do members receive the Hilton Honors Daily F&B Credit on day-rate reservations, such as WorkSpaces by Hilton?
Like the previous elite continental breakfast benefit, the Hilton Honors Daily F&B credit will not apply to day-rate reservations.
11. Will members receive the Hilton Honors Daily F&B Credit on rates/packages that include F&B, such as the Breakfast Included rate?
Yes, Diamond or Gold members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Hilton Honors Daily F&B credit on Points eligible rates including specific food & beverage rates or packages.
12. Do members who book with a group such as a meeting or conference receive the Daily F&B Credit?
The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights.
13. Can the Hilton Honors Daily F&B Credit apply to taxes and gratuity?
The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity.
14. How do members add/register a guest to the reservation?
When booking the reservation through preferred Hilton channels, such as online at Hilton.com or the Hilton Honors app, members should ensure they indicate the total number of people staying in the room to receive up to two Hilton Honors complimentary Daily F&B Credit allowances.
15. Does the Hilton Honors member receive an additional Daily F&B Credit for double occupancy?
The complimentary Daily F&B Credit is intended to cover up to two guests, which includes the Hilton Honors member and one additional guest registered to the same room (on one room per stay), per night.
16. Can the Hilton Honors Daily F&B Credit be utilized across multiple outlets within a day?
The Hilton Honors complimentary Daily F&B Credit can be utilized across multiple outlets within one day. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount.
17. If members do not have F&B charges, can they apply the Hilton Honors Daily F&B Credit to the total folio?
The Hilton Honors Daily F&B Credit was created to provide guests with more dining-related flexibility, so the credit can only be applied to eligible F&B charges billed to the member’s room.
18. Some members may utilize the hotel restaurants or bar areas for meetings, dinners, etc. without staying at the hotel. Does the Hilton Honors member have to be staying at the hotel to receive the F&B credit?
Hilton Honors members, even if utilizing hotel facilities such as a restaurant or bar area, must be a registered guest of the hotel to receive the complimentary Daily F&B Credit.
19. Do members receive the Hilton Honors complimentary Daily F&B Credit on redemption/reward stays?
Yes, Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive the Daily F&B Credit on hotel reward stays, both reservations booked with all Points or Points & Money.
20. Do members receive the Hilton Honors Daily F&B Credit at all-inclusive properties?
Like the previous elite Continental Breakfast benefit, the Hilton Honors Daily F&B Credit is not offered at all-inclusive properties.
21. If a member selects Points over the Daily F&B Credit on a reservation with a registered guest, do they receive double Points?
The Hilton Honors Bonus Points selection via MyWay Benefits is a one-time bonus per stay, regardless of the number of guests.
22. Can a guest make a change to their MyWay benefit mid-stay to receive the Daily F&B Credit?
No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit.
23. When does the credit expire each day?
The credit does not “expire” until the member checks out. However, the daily amount re-sets each day to the maximum daily credit value at midnight. Members can use up to the total daily maximum and are responsible for anything beyond that amount.
Since the member gets a new credit each day (for the number of nights of their stay), the only day they can use any leftover credit is the morning of check-out. (return to top)
24. How will the complimentary Daily F&B Credit appear on my hotel bill/folio?
The total eligible Daily F&B Credit amount used and billed to the room during a member’s stay will be automatically applied and appear as one line item per day on a member’s hotel bill/folio, deducted from the total stay cost at the end of their stay.
25. How will the Hilton Honors Daily F&B Credit be handled at hotels with Executive Lounges?
At hotels that have an Executive Lounge that offers complimentary breakfast, Diamond members and Gold members upgraded to Executive Lounge access will not receive the Daily F&B Credit. These hotels will provide the Daily F&B Credit to Gold members not upgraded to Executive Lounge access.
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Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada
Jun 2, 2022, 5:10 pm
#766
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,399
The ONE positive thing about this credit I've found as someone who only spends my own money and doesn't get to claim double credit for single occupancy, is the combination with Virtuoso rates that grant breakfast + 100 USD. At e.g. a Conrad it gets pretty funky, with a one-night stay theoretically granting breakfast + 150 USD in food credits for a nice dinner.
Jun 2, 2022, 7:53 pm
#767
Join Date: Aug 2020
Location: Somewhere in the Mid-Atlantic
Programs: Hilton Honors Diamond
Posts: 619
Not that I want to add to this thread, but as an FYI and regardless of what was posted prior, there is zero on the internal Hilton Lobby site about Midnight being a cutoff time for the credit. The most recent FAQ for franchisees is from December and there is nothing on there about a time of day. The only mention of day, is an FAQ point which says that unused credits will expire and that members cannot accrue or rollover credits across multiple days. Maybe I missed something but I also texted a friend at a nearby HGI and he said he's never heard of Midnight being a cutoff time either. I know personally I've stayed at three properties (Harrisburg Hilton - DT Atlantic Beach and Tapestry Fenwick Shores where Midnight was not a cutoff time. They said they use their daily night audit as a cutoff time which to me makes all the sense in the world. Has that changed? Maybe. Is Midnight a standard for the credit? If it is, nobody knows about it.
Jun 2, 2022, 7:56 pm
#768
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,399
Not that I want to add to this thread, but as an FYI and regardless of what was posted prior, there is zero on the internal Hilton Lobby site about Midnight being a cutoff time for the credit. The most recent FAQ for franchisees is from December and there is nothing on there about a time of day. The only mention of day, is an FAQ point which says that unused credits will expire and that members cannot accrue or rollover credits across multiple days. Maybe I missed something but I also texted a friend at a nearby HGI and he said he's never heard of Midnight being a cutoff time either. I know personally I've stayed at three properties (Harrisburg Hilton - DT Atlantic Beach and Tapestry Fenwick Shores where Midnight was not a cutoff time. They said they use their daily night audit as a cutoff time which to me makes all the sense in the world. Has that changed? Maybe. Is Midnight a standard for the credit? If it is, nobody knows about it.
Jun 2, 2022, 9:30 pm
#769
Join Date: Dec 2011
Location: TBD
Programs: AA since 1988 (ex-elite status); Alaska; Hilton Diamond
Posts: 497
GREAT NEWS I have not seen here (but might check other threads)... I *finally* hit a Hilton that has an OPEN Executive Lounge. Since I became Diamond a year ago not one property has had an open Exec Lounge. I am at the Hilton Toronto. They are now open daily (in April when they re-opened it was only 1 evening & 2 breakfasts apparently)... hors d'oeuvres every night 5-7pm and breakfast every day 6:30-9:30am (I think). I'll be checking that out in the morning. Hot food tonight was quite good. Hallelujah for an open Exec Lounge!
Jun 2, 2022, 9:55 pm
#770
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Anyone know how this credit works if you have a mandatory charge that is to be used for a F&B credit? Can this be combined with the $36 F&B credit on one meal for a total of $66?
I have a stay coming up in NYC at the Martinique in NYC. In the past my corporate rate wasn't subject to that fee but I see I'm going to be charged this stay and it's a $30 fee and I get a $30 credit good for a F&B credit of $30 at any hotel establishment. I'm hoping this means I can combine it with the $36 a day credit and use it one time if I want an expensive meal at the restaurant.
I have a stay coming up in NYC at the Martinique in NYC. In the past my corporate rate wasn't subject to that fee but I see I'm going to be charged this stay and it's a $30 fee and I get a $30 credit good for a F&B credit of $30 at any hotel establishment. I'm hoping this means I can combine it with the $36 a day credit and use it one time if I want an expensive meal at the restaurant.
Jun 3, 2022, 7:23 am
#771
Join Date: May 2013
Location: JFK
Posts: 459
I recently completed a stay at the Hilton Garden Inn in Smyrna, TN. Smyrna is about a 30 minute drive from Nashville and home to some larger business and warehouses but not exactly a tourist destination. Lots of hotels popping up in the surrounding areas. In fact this HGI is one of 5 at the same spot (with a Hampton right next door and a Tru right across the street).
I was informed about the 10$ per guest daily credit and it was taken off my bill each day without issue.
The continental breakfast (now down to yogurt, some whole fresh fruit, cereal and bread products) was 6.99.
The hot breakfast (omelets, potatoes, sausages, bacon) was 12.99. Pancakes could be added for an additional 6.99. I don't know if pancakes alone were their own option.
Before Hilton implemented the meal credit the full breakfast was 9.99. Fortunately the regular chef still makes amazing omelets (seriously more like egg crepes wrapped around the fillings) so my breakfast after credit and tip was around 7$ per day. Reasonable for a delicious omelet but it was nice when it was free.
I was informed about the 10$ per guest daily credit and it was taken off my bill each day without issue.
The continental breakfast (now down to yogurt, some whole fresh fruit, cereal and bread products) was 6.99.
The hot breakfast (omelets, potatoes, sausages, bacon) was 12.99. Pancakes could be added for an additional 6.99. I don't know if pancakes alone were their own option.
Before Hilton implemented the meal credit the full breakfast was 9.99. Fortunately the regular chef still makes amazing omelets (seriously more like egg crepes wrapped around the fillings) so my breakfast after credit and tip was around 7$ per day. Reasonable for a delicious omelet but it was nice when it was free.
Jun 3, 2022, 8:28 am
#772
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
[Removed quote of now-deleted post]
There's cases where two people can be travelling together and only one will use the credit. If someone is travelling for business and they have breakfast included with their conference or are having breakfast with the client, then the spouse will dine alone. Or some people skip breakfast and the person sharing the room will just use both credits.
I've also stayed at a few properties where they have just given me the credit for two which I think is nice. I look at it like how properties use to give kids in the room the free breakfast and some still will overseas.
Something Hilton should also do is cut the resort and mandatory resort fees in half for a solo business travelers
If Hilton wants to cut the F&B credit down for a solo traveler that is fi8ne with me if they discount the room rate since a business solo travelere would be saving them $ in the F&B credit as well as housekeeping costs.
Seeing they charge the same rate for single or double occupancy they should just give a flat amount per day. I wouldn't be surprised if Hilton just gets around this by charging for a second guest in the room.
There's cases where two people can be travelling together and only one will use the credit. If someone is travelling for business and they have breakfast included with their conference or are having breakfast with the client, then the spouse will dine alone. Or some people skip breakfast and the person sharing the room will just use both credits.
I've also stayed at a few properties where they have just given me the credit for two which I think is nice. I look at it like how properties use to give kids in the room the free breakfast and some still will overseas.
Something Hilton should also do is cut the resort and mandatory resort fees in half for a solo business travelers
If Hilton wants to cut the F&B credit down for a solo traveler that is fi8ne with me if they discount the room rate since a business solo travelere would be saving them $ in the F&B credit as well as housekeeping costs.
Seeing they charge the same rate for single or double occupancy they should just give a flat amount per day. I wouldn't be surprised if Hilton just gets around this by charging for a second guest in the room.
Last edited by cblaisd; Jun 3, 2022 at 9:13 am
Jun 3, 2022, 8:34 am
#773
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I recently completed a stay at the Hilton Garden Inn in Smyrna, TN. Smyrna is about a 30 minute drive from Nashville and home to some larger business and warehouses but not exactly a tourist destination. Lots of hotels popping up in the surrounding areas. In fact this HGI is one of 5 at the same spot (with a Hampton right next door and a Tru right across the street).
I was informed about the 10$ per guest daily credit and it was taken off my bill each day without issue.
The continental breakfast (now down to yogurt, some whole fresh fruit, cereal and bread products) was 6.99.
The hot breakfast (omelets, potatoes, sausages, bacon) was 12.99. Pancakes could be added for an additional 6.99. I don't know if pancakes alone were their own option.
Before Hilton implemented the meal credit the full breakfast was 9.99. Fortunately the regular chef still makes amazing omelets (seriously more like egg crepes wrapped around the fillings) so my breakfast after credit and tip was around 7$ per day. Reasonable for a delicious omelet but it was nice when it was free.
I was informed about the 10$ per guest daily credit and it was taken off my bill each day without issue.
The continental breakfast (now down to yogurt, some whole fresh fruit, cereal and bread products) was 6.99.
The hot breakfast (omelets, potatoes, sausages, bacon) was 12.99. Pancakes could be added for an additional 6.99. I don't know if pancakes alone were their own option.
Before Hilton implemented the meal credit the full breakfast was 9.99. Fortunately the regular chef still makes amazing omelets (seriously more like egg crepes wrapped around the fillings) so my breakfast after credit and tip was around 7$ per day. Reasonable for a delicious omelet but it was nice when it was free.
Jun 3, 2022, 12:48 pm
#774
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,952
Before Hilton implemented the meal credit the full breakfast was 9.99. Fortunately the regular chef still makes amazing omelets (seriously more like egg crepes wrapped around the fillings) so my breakfast after credit and tip was around 7$ per day. Reasonable for a delicious omelet but it was nice when it was free.
Jun 3, 2022, 1:17 pm
#775
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,399
Jun 5, 2022, 5:00 am
#778
Join Date: Aug 2020
Location: Somewhere in the Mid-Atlantic
Programs: Hilton Honors Diamond
Posts: 619
Whoever processed it added an unneccesary extra step. They should have just applied the $30 credit and then charged.your card versus what they did of charging your card only to then credit your card the $30. It's not wrong, it's just messy for no reason.
Jun 5, 2022, 5:34 am
#779
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
Whoever processed it added an unneccesary extra step. They should have just applied the $30 credit and then charged.your card versus what they did of charging your card only to then credit your card the $30. It's not wrong, it's just messy for no reason.
Jun 5, 2022, 11:00 am
#780
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Anyone know how this credit works if you have a mandatory charge that is to be used for a F&B credit? Can this be combined with the $36 F&B credit on one meal for a total of $66?
I have a stay coming up in NYC at the Martinique in NYC. In the past my corporate rate wasn't subject to that fee but I see I'm going to be charged this stay and it's a $30 fee and I get a $30 credit good for a F&B credit of $30 at any hotel establishment. I'm hoping this means I can combine it with the $36 a day credit and use it one time if I want an expensive meal at the restaurant.
I have a stay coming up in NYC at the Martinique in NYC. In the past my corporate rate wasn't subject to that fee but I see I'm going to be charged this stay and it's a $30 fee and I get a $30 credit good for a F&B credit of $30 at any hotel establishment. I'm hoping this means I can combine it with the $36 a day credit and use it one time if I want an expensive meal at the restaurant.