2020 Points Unlimited
#62
Join Date: Dec 2019
Location: Canada
Programs: UA, AC, Delta Gold, Hilton Diamond
Posts: 94
How are multiple reservations treated? e.g. if I have two rooms booked at a hotel for the same night, are they treated as a A. single stay and one night OR B. single stay but two nights OR C. two stays and two nights?
#63
Suspended
Join Date: Jul 2012
Location: Here
Programs: HHonors Diamond, AA EXP
Posts: 1,496
#68
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
More than happy to look into issues anyone may be having with this offer if you will send me your Honors account number via Private Mail.
Best regards,
William R. Sanders
Best regards,
William R. Sanders
#69
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, M&M, HHonors Gold
Posts: 1,223
#70
Join Date: Mar 2011
Location: LAX
Posts: 226
Last year it was bonus 10K points for 5 stays or 10 nights.
Totally hard for me to maximize this one.
Last Year it was pretty good. Saw it as 20K per 5 stays. Now 30K for 10 stays. Quite a bit lower.
Totally hard for me to maximize this one.
Last Year it was pretty good. Saw it as 20K per 5 stays. Now 30K for 10 stays. Quite a bit lower.
Last edited by grt2106; Jan 9, 2020 at 9:53 pm Reason: More detail.
#71
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Thanks to everyone who contacted me offline and allowed us to discover why some members have not received bonuses as expected. We were able to identify the issue and a fix is in place. Hopefully, anyone who may have missed out will find this to be fully corrected by Monday. If not, feel free to reach out to me again via Private Mail then.
Best regards,
William R. Sanders
Best regards,
William R. Sanders
#72
Join Date: May 2018
Location: Muscat/Doha/Manchester
Programs: Oman Air Gold, Qatar Airways Platinum, Marriott Ambassador, HH Diamond, GHA Black, Hyatt Globalist
Posts: 432
Thanks I have had 5 one night stays and none posted, I will wait til tomorrow to see what happens.
#74
Suspended
Join Date: Jul 2012
Location: Here
Programs: HHonors Diamond, AA EXP
Posts: 1,496
Thanks to everyone who contacted me offline and allowed us to discover why some members have not received bonuses as expected. We were able to identify the issue and a fix is in place. Hopefully, anyone who may have missed out will find this to be fully corrected by Monday. If not, feel free to reach out to me again via Private Mail then.
Best regards,
William R. Sanders
Best regards,
William R. Sanders
#75
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Yes, but it isn't over yet.
Seriously though, I had confirmation from the team on Friday that the fix is in place, but it may take a bit longer than I had imagined for it to be completed. Regardless, you have my assurance that it will be.
Best regards,
William R. Sanders
Seriously though, I had confirmation from the team on Friday that the fix is in place, but it may take a bit longer than I had imagined for it to be completed. Regardless, you have my assurance that it will be.
Best regards,
William R. Sanders