Hilton Honors Ambassador is Out of Office
Jan 5, 2024, 10:20 am
#91
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,090
Hi all,
Flyertalk Private Messaging is still disabled as William is still out of office at this time. Please continue using [email protected] for assistance and [email protected] for account suspensions.
We appreciate your patience, and we’ll pass along your messages to William when he’s back up and running.
Best regards,
Hilton Social Team
Flyertalk Private Messaging is still disabled as William is still out of office at this time. Please continue using [email protected] for assistance and [email protected] for account suspensions.
We appreciate your patience, and we’ll pass along your messages to William when he’s back up and running.
Best regards,
Hilton Social Team
Feb 26, 2024, 10:11 pm
#95
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,090
I have to say even without the presence of the exceptional William Sanders here anymore
Hilton's customer service is about the worst I have ever seen historically in all the decades
I've been with the program.I tend to avoid their hotels with the overseas call centers equally as bad as IHG now
However I still find value with IHG points and with Hilton not so much with 80k per night rates in Hilton Garden Inns
I think I speak for many when I say you will missed with your helpful communication skills and way you have helped others all these years
Hope you are happy and healthy if you happen to be reading this.
Hilton's customer service is about the worst I have ever seen historically in all the decades
I've been with the program.I tend to avoid their hotels with the overseas call centers equally as bad as IHG now
However I still find value with IHG points and with Hilton not so much with 80k per night rates in Hilton Garden Inns
I think I speak for many when I say you will missed with your helpful communication skills and way you have helped others all these years
Hope you are happy and healthy if you happen to be reading this.
Feb 27, 2024, 6:44 pm
#97
Join Date: Mar 2017
Posts: 1,727
Such a pity - when he moved from SPG I thought at least he has not gone entirely, but now that Hilton too does not see the incredible value of having someone like William on their team, I guess we will all have to move on. Just as 777 global mile hound above me remarks, Hilton's value proposition is looking pretty weak
Mar 15, 2024, 11:58 am
#98
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Hi Flyertalk family,
We wanted to share an update from William Sanders. William is recovering from health complications experienced at the end of 2023, and he asks for privacy as he gets back on his feet. He shares this message: "I'm at home trying to get better. I'm not there yet, and I don't know what the future holds, but I appreciate all of your thoughts and prayers."
William is a beloved member of the Flyertalk and Hilton community, and we’re taking this time to figure out next steps. We’ll keep you posted. In the meantime, please continue using the emails provided above for your customer service and account suspension inquiries.
Thank you,
Hilton Social Team
We wanted to share an update from William Sanders. William is recovering from health complications experienced at the end of 2023, and he asks for privacy as he gets back on his feet. He shares this message: "I'm at home trying to get better. I'm not there yet, and I don't know what the future holds, but I appreciate all of your thoughts and prayers."
William is a beloved member of the Flyertalk and Hilton community, and we’re taking this time to figure out next steps. We’ll keep you posted. In the meantime, please continue using the emails provided above for your customer service and account suspension inquiries.
Thank you,
Hilton Social Team
Mar 15, 2024, 1:14 pm
#99
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,090
Hi Flyertalk family,
We wanted to share an update from William Sanders. William is recovering from health complications experienced at the end of 2023, and he asks for privacy as he gets back on his feet. He shares this message: "I'm at home trying to get better. I'm not there yet, and I don't know what the future holds, but I appreciate all of your thoughts and prayers."
William is a beloved member of the Flyertalk and Hilton community, and we’re taking this time to figure out next steps. We’ll keep you posted. In the meantime, please continue using the emails provided above for your customer service and account suspension inquiries.
Thank you,
Hilton Social Team
We wanted to share an update from William Sanders. William is recovering from health complications experienced at the end of 2023, and he asks for privacy as he gets back on his feet. He shares this message: "I'm at home trying to get better. I'm not there yet, and I don't know what the future holds, but I appreciate all of your thoughts and prayers."
William is a beloved member of the Flyertalk and Hilton community, and we’re taking this time to figure out next steps. We’ll keep you posted. In the meantime, please continue using the emails provided above for your customer service and account suspension inquiries.
Thank you,
Hilton Social Team
I think I speak for many that our prayers and wishes are with William for a speedy recovery and having him back here ASAP!
Mar 22, 2024, 2:42 pm
#100
Join Date: Sep 2009
Posts: 516
Best wishes to William for his recovery .
By any chances does anyone know the phone number of Diamond desk or a way to contact Diamond desk by phone . It seems the number 877-444-9847 is no longer connect to Diamond desk . I have some problem with my cancellation at this hotel and need help ASAP. Thanks.
By any chances does anyone know the phone number of Diamond desk or a way to contact Diamond desk by phone . It seems the number 877-444-9847 is no longer connect to Diamond desk . I have some problem with my cancellation at this hotel and need help ASAP. Thanks.
Mar 31, 2024, 3:03 am
#101
Join Date: Jun 2002
Location: BCT. Formerly known as attorney28
Programs: LH HON,BA GGL GfL,Hyatt LT Glob,Mrtt LT P,Hilt LT D,IC Amb,Acc P,GHA Tit,LHW Strlg,Sixt/Av/Hz D/Pres
Posts: 6,826
Hi Flyertalk family,
We wanted to share an update from William Sanders. William is recovering from health complications experienced at the end of 2023, and he asks for privacy as he gets back on his feet. He shares this message: "I'm at home trying to get better. I'm not there yet, and I don't know what the future holds, but I appreciate all of your thoughts and prayers."
William is a beloved member of the Flyertalk and Hilton community, and we’re taking this time to figure out next steps. We’ll keep you posted. In the meantime, please continue using the emails provided above for your customer service and account suspension inquiries.
Thank you,
Hilton Social Team
We wanted to share an update from William Sanders. William is recovering from health complications experienced at the end of 2023, and he asks for privacy as he gets back on his feet. He shares this message: "I'm at home trying to get better. I'm not there yet, and I don't know what the future holds, but I appreciate all of your thoughts and prayers."
William is a beloved member of the Flyertalk and Hilton community, and we’re taking this time to figure out next steps. We’ll keep you posted. In the meantime, please continue using the emails provided above for your customer service and account suspension inquiries.
Thank you,
Hilton Social Team