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Old Apr 11, 2019, 2:51 am
  #16  
 
Join Date: May 2005
Location: Kyiv, Ukraine
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Posts: 7,691
No login option for me either (Google Chrome or Microsoft Edge). Thought it was just my home computer but am experiencing the same at the office. What are they doing?
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Old Apr 11, 2019, 3:21 am
  #17  
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It's almost as though somebody but an early beta development site on a production server - and then went home for the day.

How a company like Hilton could still have a totally unusable website up 12 hours later that won't even let people book a room is almost beyond belief.
BearX220 and yurtripper like this.
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Old Apr 11, 2019, 3:45 am
  #18  
A FlyerTalk Posting Legend
 
Join Date: Jun 2005
Posts: 57,595
Originally Posted by DCAFly
I can get to the login by using hhonors.com
Same here. It's the only way to log into my account.

Originally Posted by sbiddle
It's almost as though somebody but an early beta development site on a production server - and then went home for the day.

How a company like Hilton could still have a totally unusable website up 12 hours later that won't even let people book a room is almost beyond belief.
maybe they don't realize its broken.
halls120 is online now  
Old Apr 11, 2019, 8:42 am
  #19  
 
Join Date: Oct 2016
Programs: DL Gold, AA Plat, Hilton Diamond
Posts: 253
Originally Posted by sbiddle
It's almost as though somebody but an early beta development site on a production server - and then went home for the day.

How a company like Hilton could still have a totally unusable website up 12 hours later that won't even let people book a room is almost beyond belief.
Sadly, it is not even close to being beyond belief.

On the bright side, today I can at least see June 30th on the calendar, so there's that.
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Old Apr 11, 2019, 8:49 am
  #20  
 
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
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My only concern - - do my Diamond benefits cover free paddle board equipment rental?
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Old Apr 11, 2019, 9:00 am
  #21  
 
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,648
nvm..

Last edited by pmarrsouth; Apr 11, 2019 at 9:05 am Reason: slow pony is slow
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Old Apr 11, 2019, 9:02 am
  #22  
 
Join Date: Oct 2016
Programs: DL Gold, AA Plat, Hilton Diamond
Posts: 253
I called customer care to see what was going on and evidently they don't care very much, as I was on hold for 10 minutes before I hung up.
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Old Apr 11, 2019, 9:06 am
  #23  
 
Join Date: Oct 2016
Programs: DL Gold, AA Plat, Hilton Diamond
Posts: 253
Originally Posted by pmarrsouth
Click the Hilton logo at the top of the homepage!
I got a blank page with "Not Found" at the top.
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Old Apr 11, 2019, 9:18 am
  #24  
 
Join Date: Nov 2008
Location: AZ
Programs: HH Diamond
Posts: 200
I clicked on "Offers" and got to a page that let me sign in.
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Old Apr 11, 2019, 9:31 am
  #25  
Hilton Contributor Badge
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Originally Posted by sbams
Too many graphics and not enough content.
Too often the case with any large business; Hilton just decided to take it to the next level.
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Old Apr 11, 2019, 10:06 am
  #26  
Hilton Contributor Badge
 
Join Date: Apr 2014
Programs: Hilton - Diamond, IHG - Spire Amb
Posts: 901
for the new website challenged: https://secure3.hilton.com/en/hh/cus...ogin/index.htm
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Old Apr 11, 2019, 12:34 pm
  #27  
 
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,947
Originally Posted by sbams
who tested it?
That would be us.
Cledaybuck is online now  
Old Apr 11, 2019, 3:13 pm
  #28  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
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Just bookmark this link to the old world, it seems to work for me:

https://secure3.hilton.com/en/hh/cus...ogin/index.htm

and thereafter as a hotlink to your list of bookings:

https://secure3.hilton.com/en/hh/cus...servations.htm

They'll sort themselves out eventually.......
corporate-wage-slave is offline  
Old Apr 12, 2019, 12:33 pm
  #29  
 
Join Date: Jul 2018
Programs: Hilton Diamond
Posts: 15
Homepage Changes

Anyone else notice the homepage changes. The look is cleaner and don't miss the stale old homepage. However there is nowhere to login to the site anywhere on the homepage. I have found other ways, but this seems really illogical. Any good site has a login link or module/widget on a homepage, especially one with a loyalty program.
HHonored1 is offline  
Old Apr 12, 2019, 12:49 pm
  #30  
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See the discussion in this thread started yesterday:
New Hilton website
jerry a. laska is offline  


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