Upgrade from Ascend to Aspire.
Aug 12, 2019, 9:58 am
#46
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,935
I wouldn't count on that. Amex hasn't done that to date, but OTOH in the past they've done other kinds of clawbacks retroactively after not doing them before that, so there is precedent to suggest they might start clawing back (or worse) once they spot that this going on (which is not hard if they read FlyerTalk).
Aug 12, 2019, 10:06 am
#47
Join Date: Feb 2000
Posts: 6,551
I wouldn't count on that. Amex hasn't done that to date, but OTOH in the past they've done other kinds of clawbacks retroactively after not doing them before that, so there is precedent to suggest they might start clawing back (or worse) once they spot that this going on (which is not hard if they read FlyerTalk).
Aug 12, 2019, 11:46 pm
#48
Join Date: Apr 2015
Posts: 83
I upgraded my card to Aspire in May. I met the minimum spend required of $4k two weeks ago. It's already been 80 days since I upgraded and the 30+ days since annual fee got charged.
I have not seen my 150,000 points credited. I have not seen my free night certificate credited either.
The last time I upgraded last year, I got the email 60 days after upgrade that the free night certificate was available. The 150.000 points also credited within days after meeting minimum spend. Did Amex change the time frame of awarding upgrade/sign up bonus for the Aspire as well as awarding the free night certificate?
I have not seen my 150,000 points credited. I have not seen my free night certificate credited either.
The last time I upgraded last year, I got the email 60 days after upgrade that the free night certificate was available. The 150.000 points also credited within days after meeting minimum spend. Did Amex change the time frame of awarding upgrade/sign up bonus for the Aspire as well as awarding the free night certificate?
Aug 16, 2019, 9:01 am
#49
Join Date: Sep 2010
Location: Bali, Indonesia
Programs: AA, DL, AK, UN, CN
Posts: 971
The last time I upgraded last year, I got the email 60 days after upgrade that the free night certificate was available. The 150.000 points also credited within days after meeting minimum spend. Did Amex change the time frame of awarding upgrade/sign up bonus for the Aspire as well as awarding the free night certificate?
Nov 2, 2019, 12:20 am
#50
Join Date: Feb 2006
Posts: 203
Thanks. Where do you find the Ascend upgrade offer? I only see the Aspire upgrade offer online.
Nov 4, 2019, 8:01 am
#51
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 139
I currently have the Surpass (Ascend) card. About 3 weeks ago I had an offer to upgrade to Aspire (150k points for $4k spend) pop-up in my AMEX account landing page online. At that time I was a few hundred dollars short of hitting the $15k spend for the free weekend night on the Surpass. I wanted to hit it before I upgraded. Since then, the offer has disappeared and is no where to be found on my account. I have now earned the free weekend night on the Surpass and would like to upgrade to Aspire. My second year annual fee for Surpass has not hit yet, but the account was opened in October 2018. Any thoughts? I did find this link ( https://online.americanexpress.com/d...details#/cshop ) online that says it is available until 11/21. Same terms as the upgrade I was offered.
Nov 4, 2019, 3:36 pm
#53
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 139
The link worked for me. At least it said "Your Account has been Upgraded! We will send you the new card within 7-10 days. Until then, just keep using the same card", after logging in with my AMEX credentials and confirming my Surpass card. No email confirming or anything showing yet on my AMEX online account. Hopefully it all updates by tomorrow.
Nov 5, 2019, 9:18 am
#54
Join Date: Nov 2018
Location: Between MGM & ATL
Programs: Primarily Hilton & Delta
Posts: 139
The link worked for me. At least it said "Your Account has been Upgraded! We will send you the new card within 7-10 days. Until then, just keep using the same card", after logging in with my AMEX credentials and confirming my Surpass card. No email confirming or anything showing yet on my AMEX online account. Hopefully it all updates by tomorrow.
Nov 11, 2019, 8:09 am
#55
Join Date: Dec 2007
Posts: 173
I upgraded a couple of nights ago and I see that my card is now showing online as "Aspire" and Hilton status is Diamond.
Does that mean that spend on my current Ascend/Surpass card prior to getting the new card in the mail counts towards the spend requirement? Or do I have to wait to get a new card in the mail? What about using the existing card for airline reimbursements? I already selected my airline.
Thanks!
Does that mean that spend on my current Ascend/Surpass card prior to getting the new card in the mail counts towards the spend requirement? Or do I have to wait to get a new card in the mail? What about using the existing card for airline reimbursements? I already selected my airline.
Thanks!
Nov 11, 2019, 8:12 am
#56
Join Date: Dec 2007
Posts: 173
Nov 11, 2019, 2:31 pm
#57
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,978
I upgraded a couple of nights ago and I see that my card is now showing online as "Aspire" and Hilton status is Diamond.
Does that mean that spend on my current Ascend/Surpass card prior to getting the new card in the mail counts towards the spend requirement? Or do I have to wait to get a new card in the mail? What about using the existing card for airline reimbursements? I already selected my airline.
Thanks!
Does that mean that spend on my current Ascend/Surpass card prior to getting the new card in the mail counts towards the spend requirement? Or do I have to wait to get a new card in the mail? What about using the existing card for airline reimbursements? I already selected my airline.
Thanks!
Nov 12, 2019, 2:27 pm
#58
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,815
Does everyone get the upgrade offer at the ~12 month mark? Or just people who spend enough?
The current "public" offer ends Nov 21. Do these come up often, or is it a rare event?
Thanks.
The current "public" offer ends Nov 21. Do these come up often, or is it a rare event?
Thanks.
Nov 12, 2019, 5:57 pm
#59
Join Date: Jun 2014
Location: LAX
Posts: 177
Nov 12, 2019, 8:59 pm
#60
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918