Upgrade from Ascend to Aspire.
How long has it taken anyone on here to be offered an upgrade. Not the pre-approval for a new Aspire card, but an upgrade?
I was told on chat you have to have your Ascend card for a full year before you are offered the upgrade! But I am sure I have read otherwise. Thanks for your input. |
I was told the same so I guess it is official:
...as per the upgrade policy account must be 1 year tenure. |
Originally Posted by FlugE
(Post 30870147)
I was told the same so I guess it is official:
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Originally Posted by Dax1956
(Post 30870488)
ok thanks, I didn't realize that was the policy.
it was a surpass->aspire though, so it could violate their regular policy. |
Originally Posted by B3nder
(Post 30871612)
it's not. At least for targeted upgrades. Family member had an upgrade offer appear around month 10 or 11. Upgraded before 2nd $95 AF hit.
it was a surpass->aspire though, so it could violate their regular policy. |
Originally Posted by Dax1956
(Post 30870488)
ok thanks, I didn't realize that was the policy.
In my case, I got an Ascend->Aspire upgrade just half a year or so after upgrading no-AF->Ascend, but: I'd had the no AF card for many years before that. So the answer is different if you applied "from scratch" for the card you're trying to upgrade from, versus if you upgraded before and the total time you've had that card account is more than a year. |
Originally Posted by BrlDsguise
(Post 30872092)
Amex probably credited the time it was a Surpass towards the twelve months.
now, maybe they "lost track of" the first 12 months card status since the card was changed in the system. |
Weird thing happened yesterday, the button came up for me to upgrade my card. I hit the button, says one moment while we access your account. Then it says your card doesn't qualify! I don't get it.
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Are people that are getting the upgrade offer getting the bonus points offer for new card holders ?
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Originally Posted by tt120
(Post 30886025)
Are people that are getting the upgrade offer getting the bonus points offer for new card holders ?
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Likely a misinformed phone agent, but one told me I will never get an upgrade offer on my regular Hilton to Aspire because I'm an authorized user on multiple Aspire cards.. sounds BS?
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I received the upgrade. Got my 150,000 points, diamond status but not the weekend cert.
Can anyone tell me how long that takes to get. I believe they said I would get it an e-mail. |
I upgraded in the late Oct/early Nov timeframe and got the free night email in early January. |
Originally Posted by birdiedouble
(Post 31043693)
I upgraded in the late Oct/early Nov timeframe and got the free night email in early January. |
Anyone know the criteria for getting an upgrade offer with the bonus points? Tab says upgrade, but no mention of any bonus points.
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