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Old Nov 19, 2018 | 8:03 am
  #1  
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Quick question

Before calling HH I thought I'd check here. I booked two rooms for my mother-in-law and Aunt-in law. I received some points for room number one but nothing for room number two. I did a search of "points for two rooms booked" but nothing came up. Does anyone know the answer? Thank you!!
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Old Nov 19, 2018 | 8:29 am
  #2  
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You shouldn't have got points for either one of them. You don't stay, you don't earn.
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Old Nov 19, 2018 | 8:35 am
  #3  
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Did you book both rooms under your own name indicting your Hilton Honors number? If so, the issue could be that you (they) did not ask for the two bills to be merged into one folio.
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Old Nov 19, 2018 | 7:18 pm
  #4  
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Originally Posted by Andriyko
Did you book both rooms under your own name indicting your Hilton Honors number? If so, the issue could be that you (they) did not ask for the two bills to be merged into one folio.
yes, I booked both rooms separate and paid for the rooms separately. I think I did it the same way the year before and received points for both rooms. They were both in my name with the added guest being my mother-in-law and Aunt.
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Old Nov 19, 2018 | 8:18 pm
  #5  
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This type of thread title is very unhelpful and adds nothing to the forum.
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Old Nov 20, 2018 | 6:54 am
  #6  
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Originally Posted by smmrfld
This type of thread title is very unhelpful and adds nothing to the forum.
i agree, sorry for the bad title!
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