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Consolidated "Free Night Certificate Questions & Experiences" thread

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Old Mar 14, 2019, 8:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Expiration: The 12 month expiration date on a certificate means you must reserve and complete the stay by the expiration date. You can't reserve something beyond the 12 month period. You can't extend the expiration date. (Some exceptions starting with this post.)

Eligible Dates: A certificate can be used for a Standard Room Award any day of the week. (Old policy limited them to Fri, Sat, Sun).

Other Notes:
  • If you earned a free night from a credit card and cancel the card, the free night certificate remains intact.
  • If you cancel a reservation made with a free night certificate, the certificate becomes available right away.
  • After making a reservation with a free night certificate, you'll get an email that says you booked a Standard Room Award. It will also show the points value, but no points will actually be deducted.
  • The free night from the Aspire card arrives by email within 2 months of being approved and anniversary date, and the free night from spend on the Aspire/Business/Surpass arrives within a week or sooner of reaching the spending threshold. This is irrespective of your card statement date. If you upgrade from another Hilton Amex to the Aspire, the free night may post more quickly.
  • Available, reserved and used certificates can be seen midway through the My Account page (https://www.hilton.com/en/hilton-hon...st/my-account/)
  • If you're waiting for a free night certificate to arrive, Hilton reps say it does not help to make a points reservation and then swap it later. The reason is they have to cancel the old points reservation one and make a new reservation. The old one can't just be edited to change the payment to a FNC.
Archived older notes:
  • From the Hilton email regarding a special 2020 policy on some certificates, "For all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, we are extending the expiration date through the end of next summer (August 31, 2021). There is no need for you to do anything, as your certificate(s) are being automatically updated in our systems. We hope this adjustment gives you some additional flexibility for your travels
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Consolidated "Free Night Certificate Questions & Experiences" thread

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Old Feb 5, 2024, 3:25 pm
  #1141  
 
Join Date: Feb 2009
Posts: 49
From my experience so far this year, my free nights have been posting 4-5 days later than previous years. I'm also not getting any email notification about the free night. Just have to see it appear in the app (not the website, since it's been broken for months). Hilton needs to up their IT spend.
TrojanFan is offline  
Old Feb 5, 2024, 11:15 pm
  #1142  
 
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 224
Is it possible to convert a one night points stay into a reservation that uses the FNC? Traveling in May and we’re there for 3 nights. I’ve got two reservations—one for one night and the other for two, hoping to be able to convert the single night to use the FNC when mine is issued in mid-late Feb. Is that possible? Or should I start forming a backup plan?
ItsAnAdam is offline  
Old Feb 6, 2024, 5:02 am
  #1143  
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Originally Posted by ItsAnAdam
Is it possible to convert a one night points stay into a reservation that uses the FNC? Traveling in May and we’re there for 3 nights. I’ve got two reservations—one for one night and the other for two, hoping to be able to convert the single night to use the FNC when mine is issued in mid-late Feb. Is that possible? Or should I start forming a backup plan?
IF at that point in time a standard award is available, make the reservation using the FNC and cancel the one you currently have.

I'm in the same situation, would prefer to use my certificate that I should be getting any day now (wishful thinking) but in the meantime for that night I've got a res that took 95K out of my account. If when my cert comes I can switch, great, if not oh well I'll just have to keep the points res I have and use the FNC for something else.
Eujeanie is offline  
Old Feb 6, 2024, 12:27 pm
  #1144  
 
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 224
Originally Posted by Eujeanie
IF at that point in time a standard award is available, make the reservation using the FNC and cancel the one you currently have.

I'm in the same situation, would prefer to use my certificate that I should be getting any day now (wishful thinking) but in the meantime for that night I've got a res that took 95K out of my account. If when my cert comes I can switch, great, if not oh well I'll just have to keep the points res I have and use the FNC for something else.
if standard awards are unavailable by the time I get my FNC (cause the property we’re talking about is Rome Cavalieri), is there a way to use the standard award I’ve currently got held on points? Like can I cancel it and rebook right away with FNC?
ItsAnAdam is offline  
Old Feb 6, 2024, 12:30 pm
  #1145  
 
Join Date: Dec 2004
Posts: 7,904
Originally Posted by ItsAnAdam
if standard awards are unavailable by the time I get my FNC (cause the property we’re talking about is Rome Cavalieri), is there a way to use the standard award I’ve currently got held on points? Like can I cancel it and rebook right away with FNC?
Not exactly. This is mentioned in the wikipost at the top.
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rrgg is offline  
Old Feb 6, 2024, 3:13 pm
  #1146  
 
Join Date: Oct 2022
Posts: 223
Originally Posted by ItsAnAdam
if standard awards are unavailable by the time I get my FNC (cause the property we’re talking about is Rome Cavalieri), is there a way to use the standard award I’ve currently got held on points? Like can I cancel it and rebook right away with FNC?
You can try to do this but not all released awards go back into inventory so you are taking a chance if you do so. Would not risk it unless willing to pay the night in cash if you lose out.
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mreynolds767 is offline  
Old Feb 7, 2024, 11:11 am
  #1147  
 
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,261
Is anyone else having delays getting their annual FNC? I usually get mine on Feb 1 or 2 since last 4 years. Nothing yet this year. AF billed in early Dec


Edit: Got it today, Feb 8

Last edited by Acid; Feb 8, 2024 at 6:56 am Reason: updated
Acid is offline  
Old Feb 7, 2024, 12:23 pm
  #1148  
 
Join Date: Apr 2019
Posts: 251
Originally Posted by Acid
Is anyone else having delays getting their annual FNC? I usually get mine on Feb 1 or 2 since last 4 years. Nothing yet this year. AF billed in early Dec
Was looking for the same on the website today and didn't find it. Not seeing any of my Aspire benefits, not seeing Diamond on the tracker either. Seeing ads to "upgrade" my card to Surpass. I think something is broken.

Last edited by time_stamp; Feb 7, 2024 at 12:25 pm Reason: phone app
time_stamp is offline  
Old Feb 8, 2024, 7:29 am
  #1149  
 
Join Date: Apr 2019
Posts: 251
Originally Posted by Acid
Edit: Got it today, Feb 8
Me too
time_stamp is offline  
Old Feb 8, 2024, 10:53 am
  #1150  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,350
Originally Posted by time_stamp
Me too
+1 for me. Received an email this morning and the certificate is there with an expiration one year out from yesterday.
friedablass is offline  
Old Feb 8, 2024, 12:45 pm
  #1151  
 
Join Date: Nov 2022
Posts: 61
Originally Posted by friedablass
+1 for me. Received an email this morning and the certificate is there with an expiration one year out from yesterday.
Same. Guess they send them out in big batches now.
tierneyalvin is offline  
Old Feb 10, 2024, 9:59 pm
  #1152  
 
Join Date: Jul 2022
Posts: 64
November renewal and cert finally arrived today.
yrtrvl is offline  
Old Feb 21, 2024, 5:12 am
  #1153  
 
Join Date: Oct 2016
Posts: 346
Anyone with a Dec 10 or later Aspire anniversary date get their FNC yet? By posting this question I am jumpstarting the arrival of mine because I am sure it’ll show up in the next few days since i publicly asked 😅.
travelbugging is online now  
Old Feb 21, 2024, 7:26 am
  #1154  
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Originally Posted by travelbugging
Anyone with a Dec 10 or later Aspire anniversary date get their FNC yet? By posting this question I am jumpstarting the arrival of mine because I am sure it’ll show up in the next few days since i publicly asked 😅.
I'm mid december and don't have mine yet. Hoping for your same luck!
travelbugging likes this.
Eujeanie is offline  
Old Feb 22, 2024, 1:29 pm
  #1155  
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Well yay the availabilty seems to be back on the desktop (not just the app) - even though I don't have mine yet, it's nice to see "0" available!
travelbugging likes this.
Eujeanie is offline  


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