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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Jun 18, 19, 5:10 am   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - one report
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
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Old Mar 15, 19, 9:22 pm
  #631  
 
Join Date: Aug 2014
Posts: 2,543
TPG said that staying at any Waldorf-Astoria or Conrad property will qualify for the $250 resort credit. Is that not true? The Wiki says that only eligible resorts at the Hilton.com/resorts website will qualify.
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Old Mar 15, 19, 9:59 pm
  #632  
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,444
Originally Posted by Eujeanie View Post
Wouldn't that be nice? The Amex offers happen immediately - within moments of checking out you will get an e-mail saying "congratulations, you have used your Amex offer". The resort credits seem to take a lot longer, so they already know you only spent $200, and will still have to spend $50 more at another resort somewhere.
Getting an Amex credit doesn't mean you didn't spend $250 at a resort. You get points on the $250 you spent and I would expect the credit as well. In any event triggering the resort credit doesn't require spending $250, you are credited for all resort spending up to $250 so in any event you will receive at least a $250 credit.
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Old Mar 16, 19, 12:20 am
  #633  
 
Join Date: May 2009
Location: EUG
Programs: AS MVPG, AA MM, HH Diamond, MR Gold, SPG Gold
Posts: 4,988
Originally Posted by BrlDsguise View Post
Getting an Amex credit doesn't mean you didn't spend $250 at a resort. You get points on the $250 you spent and I would expect the credit as well. In any event triggering the resort credit doesn't require spending $250, you are credited for all resort spending up to $250 so in any event you will receive at least a $250 credit.
Read #629 again - he was asking something different.
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Old Mar 16, 19, 6:31 am
  #634  
 
Join Date: Apr 2014
Location: Omaha Nebraska
Programs: United, delta, AA, Alaskan, Frontier, Hilton Gold, Hyatt, Chase Sapphire
Posts: 188
Do you have to be staying at a Hilton resort to use the 250 resort credit? Thanks for your help.
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Old Mar 16, 19, 6:44 am
  #635  
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Join Date: Feb 2006
Posts: 209
Originally Posted by iluvdoco View Post
TPG said that staying at any Waldorf-Astoria or Conrad property will qualify for the $250 resort credit. Is that not true? The Wiki says that only eligible resorts at the Hilton.com/resorts website will qualify.
The Wiki is correct and TPG is mistaken.
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Old Mar 16, 19, 7:54 am
  #636  
 
Join Date: Aug 2014
Posts: 2,543
Originally Posted by diesteldorf View Post
The Wiki is correct and TPG is mistaken.
Thanks for the confirmation!
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Old Mar 16, 19, 8:05 am
  #637  
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,444
Originally Posted by shanna135 View Post
Do you have to be staying at a Hilton resort to use the 250 resort credit? Thanks for your help.
Again, please read the wiki.
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Old Mar 17, 19, 5:05 am
  #638  
 
Join Date: Feb 2019
Posts: 13
Originally Posted by shanna135 View Post
Do you have to be staying at a Hilton resort to use the 250 resort credit? Thanks for your help.
You must stay at one of the listed properties at www.hilton.com/resorts
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Old Mar 17, 19, 11:28 am
  #639  
 
Join Date: Apr 2014
Location: Omaha Nebraska
Programs: United, delta, AA, Alaskan, Frontier, Hilton Gold, Hyatt, Chase Sapphire
Posts: 188
Thank you
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Old Mar 17, 19, 3:33 pm
  #640  
 
Join Date: Jun 2018
Programs: HIlton Diamond, Delta , Southwest, Amex Corp Plat, AA
Posts: 84
My husband upgraded from the Ascend to the Aspire two weeks ago . Had a conference by chance at the Hilton Orlando starting on Sunday. On Monday I saw the $50 Hilton credit on Amex and added it. A few days after check out both the $50 and the $250 credits hit. Good way to take chip away at $450 cc fee!
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Old Mar 20, 19, 10:35 am
  #641  
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Join Date: Feb 2006
Posts: 209
My apologies....but I didn't see in the WIKI. When this thread began nearly one year ago, ADVANCED PURCHASE RATES FOR DOMESTIC US PROPERTIES were not triggering the credit.

I read a few examples that people thought this was corrected and a couple that said that any AP booked Hilton hotel was also triggering the credit.

Has anyone had recent experience booking an AP Rate for a domestic US RESORT PROPERTY and having the credit post automatically?
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Old Mar 20, 19, 3:01 pm
  #642  
 
Join Date: Apr 2016
Posts: 14
Stayed at Embassy Suites by Hilton Greenville Golf Resort & Conference Center on 03/15/2017 for two days and haven't got $250 credits yet. Is it normal?
Thanks,
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Old Mar 21, 19, 7:35 am
  #643  
 
Join Date: Mar 2019
Posts: 2
Originally Posted by diesteldorf View Post
My apologies....but I didn't see in the WIKI. When this thread began nearly one year ago, ADVANCED PURCHASE RATES FOR DOMESTIC US PROPERTIES were not triggering the credit.

I read a few examples that people thought this was corrected and a couple that said that any AP booked Hilton hotel was also triggering the credit.

Has anyone had recent experience booking an AP Rate for a domestic US RESORT PROPERTY and having the credit post automatically?
I'd love to know the answer to this as well.

The AP rate is such a large difference in price. Silly to give up the difference of $246 (HH discount) and $175 for the AP (this is for the Hilton Anatole in Dallas).
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Old Mar 23, 19, 8:52 am
  #644  
 
Join Date: Mar 2019
Posts: 2
Longtime reader, first time poster.

Booked Hilton Ponce Resort using a promo for buying three nights, get one free on the Hilton APP. Was listed as a non-refundable rate.

Total was $698.52.

Used Amex promo for $50 off $250 and was applied during stay. Then received the $250 resort credit on the following day after checking out. Not a bad double-dip.

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Old Mar 28, 19, 9:15 am
  #645  
 
Join Date: Nov 2015
Posts: 23
Has anyone ever had success getting the resort credit by just golfing (not staying at the resort) at The Boulders Golf Course near Scottsdale, AZ?
I have a credit expiring Mid-April, and am going to Scottsdale in early July. Was thinking of calling and trying to pre-pay for a tee time to trigger the credit.
Thanks in advance.
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