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YouTuber kicked out of Boca Raton Resort on NYE

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YouTuber kicked out of Boca Raton Resort on NYE

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Old Jan 2, 2018, 1:48 am
  #46  
 
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Originally Posted by Aventine
I bet the hotel kept his money too.
Did he pay cash? Otherwise, probably an easy chargeback with his credit card company.
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Old Jan 2, 2018, 2:18 am
  #47  
 
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I just realized I have seen one of his videos! My 9 year old grandson watches this guy, he made us all watch one where, I swear I'm not making this up, he showed all these different gadgets to butter your corn on the cob. Or maybe it was to butter your toast. In any event it was a snooze but the 9 year old loves him.

However, that was done in the privacy of his own kitchen (which, as an aside, for someone who is supposed to be so famous now was not all that impressive )

I haven't looked at the Yelp reviews but if I see a ton of 1-stars that make no sense in the overall scheme of things I disregard them.
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Old Jan 2, 2018, 2:26 am
  #48  
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Being at the dinosaur end of the interweb (I remember the 1980s!), I was vaguely aware of this gentleman and his activities. Though it could have been better handled, the hotel had every right to boot him out, it's not a public service institution. He could have been shown the door for wearing brown shoes, the hotel doesn't need to explain itself. Given the hundreds of other guests it isn't surprising it took a while for the hotel to work out what to do, and it's reasonable to chuck out one customer, probably without lifetime Diamond status, in favour of protecting the other 99.9% of guests. The video allows us to participate in an event which actually isn't that amazing if there had been no footage - a guy and his girlfriend get asked to leave the hotel, they slowly comply, bit of swearing and vague but wholly misplaced hints of some sort of human rights violation. That is it really. Had he complied quickly and not got a bit emotional about it then the video would also be somewhat less captivating. And of course for some reason we didn't see exactly what happened at check-in.......

What is interesting from this side of the pond was the presence of the police. In England and Wales trespass is a civil tort (mainly) and it's roughly the same in other parts of Europe. Some countries don't have a direct trespass law. Whereas in the USA, and certainly in Florida, it's a misdemeanor or more rarely a felony, and therefore backed by the criminal law. So in Europe it would be unlikely that the police could be called to enforce the eviction, the manager would have to use his charm and expertise to do it him/herself. On the other hand the hotel would have a fairly easy route to recover any liabilities from the trespasser. Being a vlogger of this sort over here could be a prohibitively expensive experience, if it led to the disruption of a big NYE event. In other words, it probably would not have happened in the first place.
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Old Jan 2, 2018, 2:58 am
  #49  
 
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Originally Posted by miloworld
Exactly my thoughts, where does the hotel draw the line and whether the management can change their mind after accepting business.
Agree 100%, this is more concerning than anything else.

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Old Jan 2, 2018, 3:15 am
  #50  
 
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Originally Posted by rabbits5


Agree 100%, this is more concerning than anything else.

It's not concerning in the slightest, it will be a condition of bookings and or staying within the hotel that hotel management reserve the right to refuse entry / ask you to leave.

The Hotel have no doubt, merely followed their terms and conditions.
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Old Jan 2, 2018, 3:45 am
  #51  
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Originally Posted by corporate-wage-slave
it's reasonable to chuck out one customer, probably without lifetime Diamond status, in favour of protecting the other 99.9% of guests
DYKWIM much? How would LT Diamond status factor into the situation here?
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Old Jan 2, 2018, 5:47 am
  #52  
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Having worked in hotels, I have had on a number of occasions had to ask people to leave, sometime with Police and sometimes not. Various reasons, from fighting, drunken carry one, lewd carry on etc etc, happens a lot more than people may think.
Sounds like he went on Social Media to announce a new super prank, whatever it may be. Hotel got nervous and worried he may do something which could cause harm or upset to other guests, this only occurred after check in. Sounds like the management would have had a few discussions on what to do and choice was made to ask him to leave. They have every right, and if you will go online and say you are going to do something then people may get worried and nervous. No idea who the chap is, but I think the hotel may the right choice given it is NYE and they have to think about safety and comfort all all other guests. Imagine he had done some prank, and his many followers all turn up, or it goes wrong....what then?
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Old Jan 2, 2018, 6:18 am
  #53  
 
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Originally Posted by Orange.Man
It's not concerning in the slightest, it will be a condition of bookings and or staying within the hotel that hotel management reserve the right to refuse entry / ask you to leave.

The Hotel have no doubt, merely followed their terms and conditions.
To be clear, I agree with you that, and think it is reasonable that, hotel manangement reserves the right to refuse entry. I think just about everyone here is of that view.

I'm concerned with where does a hotels right to ask a checked in patron to leave end. For example (and the examples are for examples sake, not to get off topic), but if I were to walk up to a sold out hotel and offer to pay them twice the amount that someone else (who has already checked in) has paid, will they kick them out and accommodate me?

Or what if a guest were to go for a swim in the pool, subsequently exposing substantial body tattoos, and the hotel were to ask them to leave (because they looked 'threatening', even if they've done nothing else wrong)?


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Old Jan 2, 2018, 6:26 am
  #54  
 
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Originally Posted by SpinOn2
That hotel probably has no issue dealing with shady businessmen, politicians, and probably even drug dealers etc. Yet has a big issue taking on a young social media famous person.
I worked at a large hotel in a large city one summer during my college years. At the hotel I worked, yes, they were aware of those people staying at a hotel. I heard that some time a hotel take action before a check-in date, but some time things will slip through and an unwelcome guest do end up staying at a hotel. But often at this hotel looked as often they took a position of wait and see.

At this hotel memo went out every morning about goings at the hotel including information about certain guests, those guests did include politicians, famous people, I remember included suspected high end prostitutes.

Sometime the memo included hot situations/topics the guest was involved and mentioning employees to refrain from such conversational topics in front of hotel guests. My college years was long time ago, where I suspect these days a hotel will not mention such thing on a written memo by creating a permanent record.

From that experience, I tend to think hotels know more about guests then we may think.
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Old Jan 2, 2018, 6:58 am
  #55  
 
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Originally Posted by miloworld



Potential customers might find the story/opinion helpful. Unless the story is fabricated (making it a fake review), this wasn't the case. The hotel is paying for their decision.

I remember writing reviews for places I didn't attend too; bad communications, pre-arrival arrangements, attractions closed etc.
Have you read some of the stuff on their Yelp? Definitely a lot of lies there. People aren't posting factual accounts of what happened, there are reviews claiming bedbugs and even rape. Many of them are total nonsense. Not cool.

As for reviews from people who haven't stayed, I guess that's just a difference of tactics but I rarely read those reviews. If I see "didn't stay there but" or was going to book here but" I may skim it for just a second to make sure it isn't something like they were going to stay until they found out about something like a huge construction project etc. But otherwise, I only want to know people's real experiences.
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Old Jan 2, 2018, 8:14 am
  #56  
 
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Knowing this hotel willingly kicks out potential trouble makers makes me more likely to stay there than less likely.
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Old Jan 2, 2018, 8:46 am
  #57  
 
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Originally Posted by mapleg
Knowing this hotel willingly kicks out potential trouble makers makes me more likely to stay there than less likely.
I agree with this. I bet they find their clientele improves, if that's possible.

I once caused someone to get kicked out of a hotel. Hampton Inn PDX, several years ago. There were a few people in the next room, and one guy kept, it sounded like, body slamming the wall right next to our bed. Didn't sound like "that", but real body slamming like for whatever reason he was just running on the bed and jumping on the wall. Over and over. I called the FD and they could HEAR him through my phone, in the next room! I believe they then called the room but it continued. After that they were all escorted out.
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Old Jan 2, 2018, 12:35 pm
  #58  
 
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I noticed this morning all the posts on Trip Advisor and yelp have started to disappear. I gather if you are going to seek revenge and use social media as a weapon it may be prudent to pick a smaller company to go after. For whatever reason he was kicked out and with only limited one sided video to be seen behaving in the manner he did to me shows a major lack in professionalism.
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Old Jan 2, 2018, 3:27 pm
  #59  
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Originally Posted by mapleg
Knowing this hotel willingly kicks out potential trouble makers makes me more likely to stay there than less likely.
And what criteria shall we use to identify "potential troublemakers"?

And why are we wasting taxpayers dollars with police presence there if this is strictly hotels business decision - was there a threat to public?
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Old Jan 2, 2018, 4:30 pm
  #60  
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The nice part is the clientele the hotel is actually trying to attract will be more inclined to choose this property knowing management is proactive in heading off possible trouble/issues before they happen.
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