mrlemm

has anyone tried buying AA GC with the aspire yet? I assume it functions the same as AMEX Plat?

rct12345

This is from the terms in the Benefits section of Hilton Biz but I'm assuming the same terms would apply for Hilton Ascend:
So the answer to your question is yes. We can redeem 2 'passes' or visits as the terms call it, for the card member + guest.

Bicoastal Local

Does anyone know if you can you stack those passes with Priority Pass membership from another card? Ex. Could one use the Priority Pass Select membership from the Citi Prestige card to bring in immediate family, and then use one of the Ascend passes to bring in Grandma?

jamesteroh

When are the PP cards going out for the aspire card for former Citi reserve cardholders?

tcollins33

Anyone who was converted have issues with points not posting from Citi from their last statement? My December statement only posted the 3 points amount - none of the points from my three Hilton stays posted. Do I complain to Citi or the Diamond department?

Majuki

I called and was able to get the card reissued with the correct Honors number. This won't affect earning as long as the number is linked properly.

StangGT909

I read that, the wording just seemed a little confusing. If that means you can redeem 2 guest passes, that's actually a great benefit. I have Delta lounge access with my reserve card, but the inability to take a guest kind of kills it when not traveling solo.

Dovster

I had Surpass but did not use my PP card. When I looked at my PP account page, it shows that it was canceled by Amex in 2011 (I think it happened because I downgraded to the regular HHonors Amex for a year). About 3 weeks ago I tried to get it re-issued. Today I was sent a message from Amex saying the PP card will be sent to me in 6-8 weeks.

stanj

For those that have ended up with two Ascend cards--are you enrolling in PP twice?

I have a PP account through the old Supass (now Ascend) card and it's showing the 10 free entries. I'm assuming I need to enroll with my new Ascend (converted from the Citi Reserve) for a second account, but wondering if anyone has looked into having them credit an exisiting PP account with an add'l 10 entries.

FlyingFrZ

Bought a $100 gift card and received a credit a couple days after it posted

rct12345

For all Amex PP benefit, you have to go into Benefits tab after logging in to Amex and activate Priority pass.

sundevils

My apologies in advance if this has been discussed ... I can't find it in this forum. I have two questions regarding the HH Amex Aspire card:

1. Should be expecting any sort of welcome kit from Amex and/or HH? All I received was the card in the envelope. When my wife recently signed up for the high-end United Visa she received a very nice welcome kit. Am I expecting too much?

2. How do you setup this card in your HH profile? I see several branded card choices but not HH Amex Aspire. Which one should I use? HH Desk wasn't too helpful here.

Thanks!

StangGT909

So I've followed this thread from day 1.

Originally the Hilton Rep posted details about the Citi and Amex Certs (for the Ascend Card) but some of the info was contradicted by American Express.

Now that it's past 1/30, have the cert issue dates been confirmed? I was going to call Amex on Monday and ask.

I'm also surprised that Citi's website made it clear as mud with that round progress wheel how much spend you have remaining and till when and I don't see this on Amex's website. On my Delta Amex card sure it certainly lists YTD on the statements but that's more straight forward as it's a Calendar year, not anniversary dates as it appears with these new cards.

According to when I spoke with Amex, they said pretty much all dates remain the same, ex. your original anniversary date (not 1/30)

Basically the questions are:

(1) $10K spending met in 2017, prior to Citi -> Amex conversion. - When will the "Citi" cert be issued?

(2) When does the window for the first Amex Cert ($15K) start and end ? - When will the first Amex Cert be issued ?

The question is really whether we'll get "two" certs in 2018 due to the conversion or if they will be issued on the exact same date as usual, just the next one has a $15K requirement.

My guess is the Citi Cert won't be issued until your 2018 Anniversary date. It would be great if it would be issued 3-4 weeks after the 1/30 conversion though.
My guess for the Amex cert is it goes from your old date to your new date, no change.

Does anyone know for sure?

notquiteaff

sethb

I'm already Diamond (through Citi spend), so I don't need to get the Aspire this year. However: what is the rollover date for the credits? If the airline credit is per calendar year, it's worth upgrading in December to get an extra year's credits, otherwise I'll wait until March.