Can't make the "points and money" feature work!
Mar 10, 2017, 5:23 pm
#1
Original Poster
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,748
Can't make the "points and money" feature work!
In "late February" HHonors was to have instituted a new points and money feature, a "slider" that allows the customer to pick a combination of points and money when booking.
However, it's now almost the ides of March, and I can't seem to make this feature work.
Trying to click on the "points and money" phrase is useless, and any attempt to book an awards stay just results in 100% points.
What am I doing wrong?
Thanks.
However, it's now almost the ides of March, and I can't seem to make this feature work.
Trying to click on the "points and money" phrase is useless, and any attempt to book an awards stay just results in 100% points.
What am I doing wrong?
Thanks.
Mar 10, 2017, 5:27 pm
#3
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
In "late February" HHonors was to have instituted a new points and money feature, a "slider" that allows the customer to pick a combination of points and money when booking.
However, it's now almost the ides of March, and I can't seem to make this feature work.
Trying to click on the "points and money" phrase is useless, and any attempt to book an awards stay just results in 100% points.
What am I doing wrong?
Thanks.
However, it's now almost the ides of March, and I can't seem to make this feature work.
Trying to click on the "points and money" phrase is useless, and any attempt to book an awards stay just results in 100% points.
What am I doing wrong?
Thanks.
Mar 10, 2017, 5:28 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
First, you need to proceed as though you were going to do points only. Then you will see an option "Tap to customize your price" with a slider bar for points/miles combinations.
Mar 10, 2017, 9:46 pm
#6
Join Date: Mar 2011
Location: Window Seat
Programs: National Executive, HHonors Gold, IHG Platinum, Hyatt Visitor
Posts: 2,495
The new points and money is a ripoff; you may as well just use full points and at least save the room tax that way. I hate to be negative, but this is the truth.
Mar 11, 2017, 6:35 pm
#7
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
It's almost cheaper to purchase points and replace them into your account, since you get charged any local taxes and service charges on the cash portion, whereas on a 100% points redemption these are not paid. So even if you're short the points in your account, it's cheaper to purchase them in the normal fashion, then go back and redeem the new balance, saving the taxes/fees on the room rate.
Mar 13, 2017, 8:45 am
#9
Join Date: Feb 2014
Posts: 921
It's almost cheaper to purchase points and replace them into your account, since you get charged any local taxes and service charges on the cash portion, whereas on a 100% points redemption these are not paid. So even if you're short the points in your account, it's cheaper to purchase them in the normal fashion, then go back and redeem the new balance, saving the taxes/fees on the room rate.
May 20, 2017, 4:13 pm
#11
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,436
I booked some pretty nice deals on points plus money before this little slider thing came up - and I too could not seem to find it at all.
It really does not seem like a good deal at all.
It really does not seem like a good deal at all.
May 20, 2017, 8:56 pm
#12
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
Maybe it's a psychological thing, but I find it useful if say a room during higher season is going for $200, but I feel it's worth $150 instead. At least I can throw a few points to get it down there. Also, now the cash component gets full points at 4x currently for Diamonds vs. nothing previously.
My dos centavos on the matter . . .
My dos centavos on the matter . . .
May 24, 2017, 1:08 pm
#13
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,436
So yeah I figured out why I don't like the new "SLIDER" feature on the Points + Money option.
Back in the pre-slider days I booked a room at the Hilton Executive Park Charlotte for $50 plus 12K points. This was available on two different nights. It seemed a better deal than either the regular cash rate OR the points rate.
Now with the "new and improved slider" feature - if you were to use 12K points the cash portion comes to $109.98.
No me gusta.
Back in the pre-slider days I booked a room at the Hilton Executive Park Charlotte for $50 plus 12K points. This was available on two different nights. It seemed a better deal than either the regular cash rate OR the points rate.
Now with the "new and improved slider" feature - if you were to use 12K points the cash portion comes to $109.98.
No me gusta.