Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

Can't log into HH account - anyone else?

Register
Community
Wiki Posts
Today's Posts
Search

Can't log into HH account - anyone else?

Thread Tools
 
Search this Thread
 
Old May 3, 2016, 9:57 am
  #61  
Company Representative - Honors by Hilton
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Hi all,

I've passed along your updates/feedback to our internal teams. We are aware of the issues with the website and are working to get them resolved. Thanks for all your patience and feel free to let me know if there is anything I can help with in the meantime.

Thank you!
Lauren
Hilton Honors Ambassador is offline  
Reply
Old May 3, 2016, 11:02 am
  #62  
 
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
Finally, HH is at least acknowledging there is in fact a problem. ^
goliath is offline  
Reply
Old May 3, 2016, 11:14 am
  #63  
 
Join Date: Aug 2005
Location: Central Scotland
Programs: BA Gold, KLM Ivory, TK Classic Plus, Car Hrtz PC, AVIS Pref, Hotel HH Dia, ICPC Gold, Marriot Gold
Posts: 268
Originally Posted by HHonorsRepresentative
Hi all,

I've passed along your updates/feedback to our internal teams. We are aware of the issues with the website and are working to get them resolved. Thanks for all your patience and feel free to let me know if there is anything I can help with in the meantime.

Thank you!
Lauren
How about getting the problem fixed some time soon - that would be nice
bigbaldbairn is offline  
Reply
Old May 3, 2016, 11:22 am
  #64  
 
Join Date: Jan 2014
Programs: BA Silver, Hhonors Gold, Accor Platinum, Club Carlson Gold
Posts: 77
Same problem. For more than a week now. Ridiculous, really.
grayh is offline  
Reply
Old May 3, 2016, 12:00 pm
  #65  
 
Join Date: May 2004
Location: Ottawa
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,580
Originally Posted by HHonorsRepresentative
Hi all,

I've passed along your updates/feedback to our internal teams. We are aware of the issues with the website and are working to get them resolved. Thanks for all your patience and feel free to let me know if there is anything I can help with in the meantime.

Thank you!
Lauren
Hi Lauren,

Thanks for weighing in on this technical issue - I was about to PM you to alert you to this thread.

Is this a problem for just some HHonors members, or to all? It would be appreciated if you provided updates on this thread as your tech team makes progress. That way we would know when to expect to be able to log in successfully.
GJS - yow is offline  
Reply
Old May 3, 2016, 12:33 pm
  #66  
 
Join Date: Jul 2005
Location: BHX
Programs: LH FF, BA Blue these days, Marriott Lifetime Platinum Elite, Hilton Diamond, Radisson VIP
Posts: 87
Same here - IE and Chrome give me the same result. So have had to book a Marriott instead ...
Tetly1967 is offline  
Reply
Old May 3, 2016, 8:00 pm
  #67  
 
Join Date: Mar 2015
Posts: 1,989
I do not like booking / searching via the app.
Looking forward towards this being resolved (soon).

Someone probably uploaded a patch / piece of code that was supposed to fix something
That something may / may not be fixed but something else is most certainly broken.
Typical day in the life of an IT engineer / programmer.
PayItForward is offline  
Reply
Old May 3, 2016, 11:30 pm
  #68  
 
Join Date: Aug 2010
Location: YYZ
Programs: HH Diamond, IHG Platinum, MR Gold, Aeroplan 25K
Posts: 142
Still can't login - this is getting silly
DavefromSt.Vital is offline  
Reply
Old May 3, 2016, 11:32 pm
  #69  
FlyerTalk Evangelist
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,111
Chrome - no issues, Firefox - no login
WilcoRoger is offline  
Reply
Old May 4, 2016, 3:11 am
  #70  
 
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Originally Posted by WilcoRoger
Chrome - no issues, Firefox - no login
Thanks for suggesting Chrome! Can't access my account through IE or Firefox, Chrome working however.

-- Dambus
Dambus is offline  
Reply
Old May 4, 2016, 3:13 am
  #71  
 
Join Date: Apr 2012
Location: NW, UK
Programs: IHG Plat, HHonors Diamond, BAEC
Posts: 55
same error message for me, any browser mac and PC :-(, IHG are doing well out of me the next couple of weeks.
andersoi is offline  
Reply
Old May 4, 2016, 5:57 am
  #72  
 
Join Date: May 2011
Programs: BA Gold
Posts: 794
Must be a hacking issue, surely?
whiskerxx is offline  
Reply
Old May 4, 2016, 6:21 am
  #73  
 
Join Date: Dec 2005
Location: Somewhere between EZE , MAD and GLA
Programs: IB , BA , AA , LATAM
Posts: 865
Same problems using all browsers from the deepest Patagonia.
malagajohn is offline  
Reply
Old May 4, 2016, 7:04 am
  #74  
 
Join Date: Dec 2009
Location: YOW
Programs: AC*75K, Hhonors Diamond
Posts: 102
Can't log in from any browser now for nearly a week. This is getting ridiculous.
hallwax0r is offline  
Reply
Old May 4, 2016, 8:51 am
  #75  
 
Join Date: Dec 2014
Location: London
Programs: BAEC Silver, HH Diamond, Avis President's Club
Posts: 1,219
Originally Posted by hallwax0r
Can't log in from any browser now for nearly a week. This is getting ridiculous.
Same - really unhelpful
Foltan is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.