[ARCHIVE to 2019] Grand Wailea, A Waldorf Astoria Resort {US-HI}
#991
FlyerTalk Evangelist
Join Date: Dec 2003
Location: STL
Programs: AA 2MM, AS MVP Gold, Hilton Diamond
Posts: 12,966
Sadly my award night resort fee free; my remaining paid nights, yep I paid!! Frankly the room taxes/fees are astounding! Per night; resort charge $25; excise tax $1.04; Room Tax $6.38; Excisetax-room $2.87 Room Tax $53.56; Excise Tax Room $24.12
Yes, each fee paid per night. What is the state of HI thinking?
Yes, each fee paid per night. What is the state of HI thinking?
#992
Join Date: Mar 2010
Programs: delta diamond, Hilton Diamond
Posts: 361
How can I upgrade to Napua Tower (Grand Wailea, Maui)?
Greetings,
I am Diamond with Hilton and have booked two nights at the Grand Wailea in March using points. I read here that it is possible to upgrade to the Napua tower/rooms with points? How do I go about doing this?
Thanks
I am Diamond with Hilton and have booked two nights at the Grand Wailea in March using points. I read here that it is possible to upgrade to the Napua tower/rooms with points? How do I go about doing this?
Thanks
#993
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH LTD
Posts: 2,041
There is a long thread on the GW. If you read it, there are a couple people who have talked their way into upgrading paid rates to the Napua Club. But don't remember anyone who has gotten free stays - award stays - at the Napua Club. But you should read the thread.
#994
Join Date: Jan 2012
Programs: Alaska MVPG; SWA Preferred A; Hilton Honors Diamond...
Posts: 71
There was an option to use some additional points for a guaranteed upgrade to the Napua Tower when I booked my stay. Well worth it IMHO!
#995
Join Date: Jan 2012
Programs: Alaska MVPG; SWA Preferred A; Hilton Honors Diamond...
Posts: 71
Sadly my award night resort fee free; my remaining paid nights, yep I paid!! Frankly the room taxes/fees are astounding! Per night; resort charge $25; excise tax $1.04; Room Tax $6.38; Excisetax-room $2.87 Room Tax $53.56; Excise Tax Room $24.12
Yes, each fee paid per night. What is the state of HI thinking?
Yes, each fee paid per night. What is the state of HI thinking?
#996
Join Date: Jul 2005
Location: Columbus, OH
Programs: DL-Platinum, Fairmont-Pres, Hyatt-Globalist, SPG-Lifetime Platinum, Hilton-Diamond
Posts: 44
Having just checked in .. and since I used free night certificate .. can confirm that only since we used points, the $25 daily resort fee was waived (if paying it would not have been waived). As we were celebrating a birthday, they also gave a coupon for bottle of champagne. We'll see if we can use the $40 voucher and champagne as same meal.
#997
Join Date: Sep 2008
Posts: 34
I just checked out yesterday and can confirm we were able to use the $40 credit and complimentary bottle of champaign at the same meal.
#998
Join Date: Aug 2011
Location: SF Bay Area
Posts: 57
Award discount for multiple nights? Totally confused here.
Okay, so I've read the thread and done a lotta research, but all it's done is to leave me more confused about this
I'm a Gold Member, also a Hilton Amex holder. I'm planning a trip for April 2013. I'd like to stay for 5-6 nights.
Are there any discounted awards available for my situation? Or am I looking at 80,000+ points a night?
Also, when I plug in random dates online, I get an "unavailable for check-in" message, although when I called Hilton Rewards to check, they told me there was availability for the same dates. Does this happen to anyone else?
I'm a Gold Member, also a Hilton Amex holder. I'm planning a trip for April 2013. I'd like to stay for 5-6 nights.
Are there any discounted awards available for my situation? Or am I looking at 80,000+ points a night?
Also, when I plug in random dates online, I get an "unavailable for check-in" message, although when I called Hilton Rewards to check, they told me there was availability for the same dates. Does this happen to anyone else?
#999
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,562
Okay, so I've read the thread and done a lotta research, but all it's done is to leave me more confused about this
I'm a Gold Member, also a Hilton Amex holder. I'm planning a trip for April 2013. I'd like to stay for 5-6 nights.
Are there any discounted awards available for my situation? Or am I looking at 80,000+ points a night?
I'm a Gold Member, also a Hilton Amex holder. I'm planning a trip for April 2013. I'd like to stay for 5-6 nights.
Are there any discounted awards available for my situation? Or am I looking at 80,000+ points a night?
http://www.flyertalk.com/forum/hilto...l#post16556051
The website can be pretty horrible. If an agent will book it for you, take it and don't look back.
#1001
Join Date: Sep 2011
Programs: HH-Diamond, Hyatt-Glob, all else dirt level
Posts: 92
Upgrade and Casabella info
Just got back from Grand Waliea. I am HH Gold and have the GW elite membership. Didn't use points, used Elite member discount (30% off BAR). Booked Terrace room, upgraded at check in to Deluxe Ocean View, which was fine (paid $300 night). I did inquire about Napua tower jokingly and was told it's only offered if they are booked full and have one avail. I've stayed in Napua before and unless you're a big drinker and enjoy a longer walk to the pool it's not the end of the world not to get into Napua on an upgrade.
My tip for those going during high season. Spend $85 and get yourself a lawn casabella-book in advance. This was our thrid time there and we did it this time, what a difference! Don't get up and fight for a chair at the crack of dawn or be forced to be 3 inches from the next guy. You get your casabella and two extra lounge chairs and plenty of room to spread out. No worrying about getting a chair, it's there when you decide to go to the pool or beach. I think I even like them better than the $300 day cabanas. Casabellas 11-18 have the most space, 1-3 beach view. Enjoy
My tip for those going during high season. Spend $85 and get yourself a lawn casabella-book in advance. This was our thrid time there and we did it this time, what a difference! Don't get up and fight for a chair at the crack of dawn or be forced to be 3 inches from the next guy. You get your casabella and two extra lounge chairs and plenty of room to spread out. No worrying about getting a chair, it's there when you decide to go to the pool or beach. I think I even like them better than the $300 day cabanas. Casabellas 11-18 have the most space, 1-3 beach view. Enjoy
#1002
Join Date: Feb 2010
Location: NYC
Programs: DL DM; AA Gold; HH Diamond
Posts: 30
My tip for those going during high season. Spend $85 and get yourself a lawn casabella-book in advance. This was our thrid time there and we did it this time, what a difference! Don't get up and fight for a chair at the crack of dawn or be forced to be 3 inches from the next guy. You get your casabella and two extra lounge chairs and plenty of room to spread out. No worrying about getting a chair, it's there when you decide to go to the pool or beach. I think I even like them better than the $300 day cabanas. Casabellas 11-18 have the most space, 1-3 beach view. Enjoy
#1003
Join Date: Sep 2011
Programs: HH-Diamond, Hyatt-Glob, all else dirt level
Posts: 92
There is very little info on Casabellas on the GW website, which is why thought I'd mention it. A casabella is essentially a two person padded lounge with a hood. The hood is enough to keep the sun off and the hood can be flipped either way depending on sun location. They do have casabellas close to the pool on the deck, but they are more expensive than the lawn option. The lawn area is between the walking path and hedge/beach. It didn't bother me at all that people walked behind the casabella all day as it's far enough off the path not to be bothersome. I had them fax me a copy of the pool layout with casabella numbers but found their map was completely wrong when I arrived. See my previous comments about locations. Enjoy
#1004
Join Date: May 2007
Location: TX, FL
Programs: AA Gold, SPG Gold, Hilton Gold
Posts: 186
Here now...
I am here now if anyone has a question I can help with.
#1005
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Sorry if some of these seem odd, but important to us for VAC
Do all the pool chairs have cushions on them?
Any issues finding chairs in am (westin Maui some daysneed to stake out chairs per-breaky to get 2)
Is the sand at hotel beach soft or rocky?
How wide is hotel beach sand area shore to water line (erosion like Kanapali or still good size beach area)
Pool lunch menu, any daily food or drink specials?
Pool menu..what's. Mai Tai cost?
Pool area...any quiet spots. Ie less children, noise?
Thanks!
Bigshaker
Do all the pool chairs have cushions on them?
Any issues finding chairs in am (westin Maui some daysneed to stake out chairs per-breaky to get 2)
Is the sand at hotel beach soft or rocky?
How wide is hotel beach sand area shore to water line (erosion like Kanapali or still good size beach area)
Pool lunch menu, any daily food or drink specials?
Pool menu..what's. Mai Tai cost?
Pool area...any quiet spots. Ie less children, noise?
Thanks!
Bigshaker