[ARCHIVE to 2014] DISCUSSION for Hilton Honors Hotels in Europe
Nov 2, 2014, 12:47 am
#1846
Join Date: Nov 2010
Location: Notts UK
Programs: HH Diamond BA Blue
Posts: 185
Staying at the Birmingham Metropole at the moment. Spirits were available last night. No sparkling wine. Coke and diet coke now in1.5 litre plastic bottles.
Nov 2, 2014, 1:31 am
#1847
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Yep, that's another cost shutting measure.....it's cheaper in plastic bottles....I don't know if it's psychological but I think it taste better out of a glass bottle, not that I drink it that often.....plus, don't look very " executive" having big plastic bottles out in the lounge........Canary wharf used to have red bull in the lounge fridge now that's gone too I noticed.
Nov 2, 2014, 2:17 am
#1848
Join Date: Nov 2010
Location: Notts UK
Programs: HH Diamond BA Blue
Posts: 185
Yep, that's another cost shutting measure.....it's cheaper in plastic bottles....I don't know if it's psychological but I think it taste better out of a glass bottle, not that I drink it that often.....plus, don't look very " executive" having big plastic bottles out in the lounge........Canary wharf used to have red bull in the lounge fridge now that's gone too I noticed.
Nov 2, 2014, 7:06 am
#1849
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
Nov 2, 2014, 7:36 am
#1850
Join Date: Jan 2012
Programs: HH Diamond
Posts: 695
To be fair, I have not seen another European Lounge where equal amounts of bottles have been carried out of the lounge by partons, I have seen buggies being filled with 10+ bottles of coke at Bham Met.
1.5l bottles should reduce that issues somewhat, and if the food offer remains of the same standard, something I can live with.
1.5l bottles should reduce that issues somewhat, and if the food offer remains of the same standard, something I can live with.
Nov 2, 2014, 7:55 am
#1851
Join Date: Dec 2013
Location: Scotland, UK
Programs: HH - Diamond BA - Blue
Posts: 426
). They must have had a change of heart, as I was there the week after the brand standard changes came in and the staff told us 'Hilton forced us to take them away' as if it was gone permanently.
Nov 2, 2014, 8:00 am
#1852
Join Date: Dec 2013
Location: Scotland, UK
Programs: HH - Diamond BA - Blue
Posts: 426
Must be a recent thing?
Nov 2, 2014, 11:04 am
#1853
Join Date: Jun 2013
Location: norwich, uk
Programs: hhonors diamond
Posts: 5,397
They definitely didn't have them out on Sunday when we were there a few months ago. It was a struggle to get the woman to keep the fizz topped up, when she declared at the start 'we only have 6 bottle to use'. She managed to magically find another 12 afterwards though when people started moaning it was all gone
Must be a recent thing?
Must be a recent thing?
Nov 2, 2014, 1:46 pm
#1854
Join Date: Nov 2010
Location: Notts UK
Programs: HH Diamond BA Blue
Posts: 185
To be fair, I have not seen another European Lounge where equal amounts of bottles have been carried out of the lounge by partons, I have seen buggies being filled with 10+ bottles of coke at Bham Met.
1.5l bottles should reduce that issues somewhat, and if the food offer remains of the same standard, something I can live with.
1.5l bottles should reduce that issues somewhat, and if the food offer remains of the same standard, something I can live with.
Nov 5, 2014, 12:35 pm
#1855
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
As with all things "Hilton" you can interrupt this in many ways.
Good hotels will take this instruction as the lowest they need to go others will see it as an aspiration of the pinnacle of standards. It seems similar to the "lounge open until 20:00 instruction" which Madrid Airport takes as free bar and food until 20:00 then close lounge at 20:00 and eject the customers at 20:00. Others in Europe at least let you stay later.
Equally no mention of a need to provide any of this free-of-charge........
Good hotels will take this instruction as the lowest they need to go others will see it as an aspiration of the pinnacle of standards. It seems similar to the "lounge open until 20:00 instruction" which Madrid Airport takes as free bar and food until 20:00 then close lounge at 20:00 and eject the customers at 20:00. Others in Europe at least let you stay later.
Equally no mention of a need to provide any of this free-of-charge........
Just responded within the Official HHonors FlyerTalk Ambassador thread with this info, but wanted to pass along to you as well!
Evening Offerings are provided complimentary within a certain timeframe at properties. Hotels can choose to offer alcoholic beverages outside of this timeframe at a charge – this decision varies by property.
Cheers,
Erin
Nov 5, 2014, 1:46 pm
#1856
Join Date: Nov 2010
Location: Notts UK
Programs: HH Diamond BA Blue
Posts: 185
Staying at Hilton Gatwick at the moment. Full range of spirits on offer plus wines and sparkling wine. Also 2 beer options including premium beer (Kronenbourg ) . Available 1800 -2100 every night!
Nov 6, 2014, 5:03 pm
#1857
Join Date: Jan 2014
Location: London-UK
Programs: Hilton Diamond, Marriott Platinum, TK Gold
Posts: 27
Recently stayed at Hilton Ankara, Hilton Kiev and Hilton Bomonti Istanbul. Some properties (Hilton Ankara) reduced the quality by replacing big brands with cheap low quality unknown brands but the spirits were still there.
Nov 7, 2014, 11:01 am
#1858
Join Date: Mar 2003
Programs: Marriott and British Airways
Posts: 740
Still dreaming about my stay at Dubai Conrad...Every drink on earth
Dec 31, 2018, 9:22 pm
#1859
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Newer posts for this ARCHIVE THREAD can be found in the
OPEN THREAD for DISCUSSION for Hilton Honors Hotels in Europe
OPEN THREAD for DISCUSSION for Hilton Honors Hotels in Europe