Hilton's website is pathetically stupid and incompetent.
Aug 2, 2015, 10:01 am
#1
Original Poster
Join Date: Aug 2008
Programs: united, Hilton, Amtrak
Posts: 1,204
Hilton's website is pathetically stupid and incompetent.
This is pathetic. I cannot add or delete credit cards for check in on the website or the app. It keeps rejecting the updated credit card number, and will not delete old credit cards from the profile. Unbelievable that something this simple is impossible.
Aug 2, 2015, 10:06 am
#2
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Generally, weekends are bad times to try doing a lot with the website. Whenever they schedule maintenance (announced or not), things tend to shut down and it can be a few days before operation is back to limping along.
Aug 2, 2015, 1:24 pm
#3
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,330
Had zero issues deleting and adding a new card early last week.
Aug 6, 2015, 9:11 am
#4
Join Date: May 2001
Posts: 360
I was amused today..... click onto the Hilton website. The screenshot shows a couple overlooking Santorini I believe. Hilton doesn't have a property in Santorini
; nor any Greek Island for that matter.
; nor any Greek Island for that matter.
Last edited by luv2go; Aug 6, 2015 at 9:21 am