Points Posting as "Pending"
#1
FlyerTalk Evangelist & Ambassador: China
Original Poster
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Points Posting as "Pending"
Is this a new feature? Account properly shows past 2 stays, but no points yet and points total are showing as pending. WTH?
#2
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,815
#5
Join Date: May 2004
Location: Ottawa
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,580
For my stay ending last Friday (Jan 25), the points showed up on Tuesday (Jan 29) in the expanded details for the stay, and were added to my total, but the summary line in My Account for that stay showed the points as "pending" for a few days. I just checked now (Feb 2) and the total points for the stay are now shown on the summary line.
Curious that it takes so long to post the final points, and even stranger that the interim points are creditied to the account even while it says "pending."
Curious that it takes so long to post the final points, and even stranger that the interim points are creditied to the account even while it says "pending."
#6
Join Date: Oct 2012
Location: ABE
Programs: DL DM, IHG Spire, Mariott Platinum (UA SI) Avis First, National Executive
Posts: 764
#8
FlyerTalk Evangelist & Ambassador: China
Original Poster
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Thanks, didn't see this sooner as I haven't stayed at Hiltons for awhile.
#9
Join Date: Nov 2012
Location: HNL
Programs: AA Citi Visa and Amex, Citi AA Biz, SPG, Amex Green, Zync, Discover It (Starbucks Gold) HHonors Gold
Posts: 268
For my stay ending last Friday (Jan 25), the points showed up on Tuesday (Jan 29) in the expanded details for the stay, and were added to my total, but the summary line in My Account for that stay showed the points as "pending" for a few days. I just checked now (Feb 2) and the total points for the stay are now shown on the summary line.
Curious that it takes so long to post the final points, and even stranger that the interim points are creditied to the account even while it says "pending."
Curious that it takes so long to post the final points, and even stranger that the interim points are creditied to the account even while it says "pending."
#10
Join Date: Jan 2009
Location: AMS
Programs: LH FTL, HH ♢, HGP P, Accor P
Posts: 840
#11
Join Date: Jun 2000
Location: YYZ
Programs: AC, AA, UA, BA, Hilton
Posts: 2,907
I had the "Pending" first show up after a stay in December and once again for a January stay. Up until then almost all my prior stays had posted completely no later then three days after checkout, but since the new enhancement it seems these last two stays were delayed for a day or two longer before they showed up, all the while the folio appeared within the usual two days (no longer then three) after checkout. The first time I was concerned about the "pending" delay, thinking that there had been a problem with the correct information posting, but the correct points, miles, and stay credit finally appeared, albeit after five days instead of the usual three. Then after the January stay the pending notice also seemed to delay the time it took to post my credits, so I just kept checking every day or so to see when they appeared.
I don't see the need for the "Pending" comment while awaiting stay credits to finally show up, as obviously if they're not there, they're "Pending".
bj-21.
I don't see the need for the "Pending" comment while awaiting stay credits to finally show up, as obviously if they're not there, they're "Pending".
bj-21.