DoubleTree Suites by Hilton New York City - Times Square {US-NY} (no longer Honors)
Jan 28, 2015, 9:59 am
#633
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
Breakfast is full buffet, but they give gold's the same benefit and thanks to Hilton handing out gold like candy, there can be a wait sometimes.
Fitness center is nothing special but I have seen a lot worse. It is 24/7 and has lots of cardio, so for someone like me that likes cardio it is a decent gym but not for someone that lifts. They have nice headphones in the gym you can use while using the cardio machines. Plenty of machines for cardio.
They are stingy with late check outs. For diamonds it's 1 pm latest, same they give gold's.
Apr 7, 2015, 4:45 pm
#634
Join Date: Jan 2003
Location: SJC
Programs: AA Gold; HH Gold
Posts: 2,850
Just got back from a week-long trip during my daughter's spring break. Treatment as a diamond was great. Upgraded to a corner room suite on the 34th floor that overlooked Times Square. Was given breakfast coupons for the buffet for my wife and I. They let our 5 year old eat for free as well. Breakfast options were very good. I felt sorry for everyone who paid $34 per person for the buffet. Saved us a ton of money. Internet was awful. I used the free base option. It routinely booted me off. Very frustrating. Gym is well equipped. Overall a great stay at a very conveniently located hotel. I would definitely go back.
Jun 29, 2015, 1:39 pm
#636
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
Sep 8, 2015, 10:46 am
#640
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,259
Just a note of caution, beware of the cancellation policy when booking. At the beginning of June I booked a one night for end of September and last night I tried to cancel it online due to a change in plans there was a message that the cancellation period had passed which flabbergasted me since I was cancelling over two weeks in advance and it never occurred to me that September 27 would be a night where extraordinary, New Years Eve style cancellation windows were applicable. Last night the Diamond Desk tried to cancel with the hotel but was informed that I needed to call during business hours and speak to the Revenue Manager. I left a message but still have not heard back.
Sep 9, 2015, 2:46 pm
#642
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,259
Sep 9, 2015, 3:04 pm
#643
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
You may get a lot more ticked off. I have called and emailed this hotel more times than I can count and have never gotten a response. They have always been great once I get there, but I have never had any luck with them beforehand. In the past, I have just cancelled the booking in question and rebooked rather than trying to get them to change it. Unfortunately, not an option in your case.
Sep 11, 2015, 5:42 pm
#645
Join Date: Sep 2015
Posts: 2
Recent stays??
Has anyone stayed at the DT Suites TS recently? I have seen a few reviews on other sites complaining about construction noise next door. I'm curious how serious that is. Do people still prefer this hotel over the Hilton Times Square?