Quarterly bonus question
Jul 11, 2000, 2:48 pm
#16
Join Date: May 1999
Posts: 6,084
It shouldn't have anything to do with your stays not being statemented yet. In fact, when I pulled up my account on the Web a couple of minutes ago, those threshold bonuses didn't show, although the total number of points was correct (includding those threshold bonus points). A call to HHonors confirmed that bonus(es) still show in their internal system, but somehow disappeared from itemized part of their web site. A very helpful CSR was as puzzled as I was, and promised to have their techs look into this. Anyway, the threshold bonus points were posted automatically immediately after each fourth stay.
Jul 11, 2000, 11:11 pm
#17
Join Date: May 2000
Location: New York, NY
Posts: 883
I am a silver and with two more stays, I'll be Gold (next week). I am now staying in Palmer House and will come back to Chicago next week. So is that mean I need another four stays after being Gold in order to get the 4,000 threshold bonus 
? That translated into 6 stays for the threshold bonus and doesn't seem right to me 
.
Also, I will be staying at the Palmer House for 2 nights and then Drake Hotel for another 2 nights at the beginning of August. Since it is back to back on two different properties, does it count as one or two stays?
? That translated into 6 stays for the threshold bonus and doesn't seem right to me .Also, I will be staying at the Palmer House for 2 nights and then Drake Hotel for another 2 nights at the beginning of August. Since it is back to back on two different properties, does it count as one or two stays?
Jul 15, 2000, 2:11 am
#18
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
A frustrated HHonors representative advised me that the website does NOT show 4-stay bonuses, nor the $2000 combined spending bonus. Then what good is it then?
Jul 15, 2000, 5:45 am
#19
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
It's one of my biggest complaints about the website.
It's not that the threshold bonuses do not show in the "total" points, it's just that they're not itimized. You have to track it very closely, and account for each change in balance, if you want to see of they have been credited.
Mr. Burke had privately informed me in the past that this is a feature that they know tha they need to add.
While it has STILL not been done, My 2nd quarter threshold bonuses WERE credited automatically and correctly.
It's not that the threshold bonuses do not show in the "total" points, it's just that they're not itimized. You have to track it very closely, and account for each change in balance, if you want to see of they have been credited.
Mr. Burke had privately informed me in the past that this is a feature that they know tha they need to add.
While it has STILL not been done, My 2nd quarter threshold bonuses WERE credited automatically and correctly.
Aug 19, 2000, 10:19 pm
#20
In Memoriam
Join Date: May 1999
Location: PVD
Posts: 1,560
OK. I complained about this, so it's only fair to say I was wrong. I received my June statement today (6 weeks-not bad), and my threshold bonus had posted after the appropriate stay. I just couldn't tell from the website, so as someone says I'll just have to pay attention to my mileage (uh, I mean, point) balance before and after the stay next time. Maybe someday Hilton will change this on the website.
[This message has been edited by TravelWeary (edited 08-22-2000).]
[This message has been edited by TravelWeary (edited 08-22-2000).]
Aug 22, 2000, 8:04 am
#21
Moderator, Argentina and FlyerTalk Evangelist
Join Date: Aug 2000
Location: MIA / EZE
Programs: Lord of Malbec & all Wines Argentine. AA EXP / Marriott Lifetime Silver / Hertz Presidents Circle
Posts: 35,683
The whole issue of HHonors' administration (ie. correct stay & bonus credit) really depends if you are a US HHonors or an international HHonors. Im an Asia/Pacific HHonors member, that went Gold last year but had SO MANY HEADACHES doing Hiltons Homework over and over again that I went to Starwood. In 2000, my travel exploded and I became a Platinum in 5 months... I cant believe I waited so long to change.... SPG is heaven. Worst of all, I wrote a 4 page fax detailing all the facts of my case to Hilton & received the most incredible (& unnaceptable) response.... all that after I have over 340,000 points in my account....
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Gaucho100K
Aug 22, 2000, 2:18 pm
#22
Join Date: Aug 2000
Location: Chicago,IL USA
Posts: 36
Tino-In my experience with UA comped stays at Hilton,I have never received stay credit or points for my incidentals.Stay credit/points(for incidentals) can be earned,interestingly enough, when you redeem HHonors points.
Mar 18, 2002, 10:16 am
#24
Join Date: May 2001
Location: Dallas, TX
Posts: 140
Quarterly Bonus Gone?
I was just on the HHonors website refreshing my memory as to a few point-gathering tips when something struck me quite strange. There is no longer any reference to 4,000 point bonus for 4 paid stays during a calendar quarter. This is in reference to Gold members, Diamond might be different.
Anybody know what's going on with this? Perhaps has the bonus been suspended during the double stay credit promotion during the first quarter?
Has anybody already hit their four stays this quarter and found their bonus arrived as it should?
Adam can you give any insight to us?
Anybody know what's going on with this? Perhaps has the bonus been suspended during the double stay credit promotion during the first quarter?
Has anybody already hit their four stays this quarter and found their bonus arrived as it should?
Adam can you give any insight to us?
Mar 18, 2002, 11:44 am
#27
Join Date: May 1999
Posts: 6,084
I've got two of those 4,000 threshold points bonuses this quarter.
Also, HHonors Terms and Conditions still show it online (under Hilton HHonors Membership Tiers, for both Gold and Diamond members):
"A 4,000-point threshold bonus per calendar quarter when four paid stays have been recorded within the quarter."
Also, HHonors Terms and Conditions still show it online (under Hilton HHonors Membership Tiers, for both Gold and Diamond members):
"A 4,000-point threshold bonus per calendar quarter when four paid stays have been recorded within the quarter."
Mar 18, 2002, 12:07 pm
#29
Join Date: May 1999
Posts: 6,084
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cgachuck:
Thanks Eugene!
For some reason, the section of the website I was looking at did not include this information. That's what made me curious.</font>
Thanks Eugene!
For some reason, the section of the website I was looking at did not include this information. That's what made me curious.</font>
