Points or no points?
Oct 26, 2007 | 12:34 pm
#1
Original Poster
Join Date: Feb 2006
Location: PDX again!
Programs: UA Hilton National
Posts: 517
Points or no points?
I called Hertz to inquire about points for my last rental at IDA. This franchise does not participate was the answer. I said it is not stated anywhere in the contract nor at the rental site. The CSR said that it was on the website. I said where. He looked, but could not find it.
I suggested he speak to his supervisor. And he placed me on hold and talked to a supervisor who looked on line and couldn't find the info. I was given 250 points.
The CSR said that the participating franchises change almost weekly. So what's the deal? How do you know if a "franchise" participates or not?
Hell, If it says Hertz on the front I expect it to participate!
I suggested he speak to his supervisor. And he placed me on hold and talked to a supervisor who looked on line and couldn't find the info. I was given 250 points.
The CSR said that the participating franchises change almost weekly. So what's the deal? How do you know if a "franchise" participates or not?
Hell, If it says Hertz on the front I expect it to participate!
Last edited by PDXUAFAN; Oct 26, 2007 at 12:36 pm Reason: Points not Pints
