Any idea?
Apr 5, 2007 | 12:45 pm
#1
Original Poster
Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Any idea?
Hey folks,
I read on here about collecting points and getting upgrades...and I wonder, is this applicable to the UK at all? Am I perhaps just doing something wrong?
I'm a member of "Hertz #1 Club Gold" in the UK. When I turn up at a UK airport, they sometimes have it in as a "Gold Booking", if I'm lucky, so I can just sign the paper, take the keys and drive. However there is no mention of collecting points for renting, and certainly no mention of "Five Star" that I've read about on here, anywhere on the Web site (www.hertz.co.uk).
In addition, whenever I rent in the US, I *never* have it confirmed as a Gold booking. I turn up and they are surprised to see my gold card!
Am I signed up to the wrong program??!
-simon
I read on here about collecting points and getting upgrades...and I wonder, is this applicable to the UK at all? Am I perhaps just doing something wrong?
I'm a member of "Hertz #1 Club Gold" in the UK. When I turn up at a UK airport, they sometimes have it in as a "Gold Booking", if I'm lucky, so I can just sign the paper, take the keys and drive. However there is no mention of collecting points for renting, and certainly no mention of "Five Star" that I've read about on here, anywhere on the Web site (www.hertz.co.uk).
In addition, whenever I rent in the US, I *never* have it confirmed as a Gold booking. I turn up and they are surprised to see my gold card!
Am I signed up to the wrong program??!
-simon
Apr 5, 2007 | 6:11 pm
#2
Join Date: Oct 2005
Location: YYC - soon to be 東京
Programs: AC Prestige, Marriott Silver, Hyatt Gold, Hertz #1 Gold, Radisson Gold Elite, HHonors
Posts: 1,830
Make sure you book through hertz's UK site and ensure that you are logged in with your Gold membership on the site. Then the Gold #1 number will be appended to your reservation when you reserve a car.
Sanosuke!
Sanosuke!
Apr 6, 2007 | 12:42 am
#3
Original Poster
Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Also, I've never seen any form of points on the Hertz site!
-simon
Apr 6, 2007 | 4:36 am
#4
Original Poster
Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Aha!
I filled in the "Contact Us" form on the WebSite, and received the following reply:
My profile on hertz.co.uk now says "Hertz #1 Club Gold Five Star Member", woo woo :-) It also says "We've noticed that we still have not received your signed Hertz #1 Club Gold Agreement. Click here for a new printable copy." - it definitely didn't used to say that! So I'll sign and send, and it looks like all my problems are over.
Well, apart from the fact that I still don't seem to get any "Hertz Points". Are these US only?
Thanks,
-simon
Thank you for your email.
I confirm I have upgraded you to Five Star as you have 10 rentals on your
profile.
I think all the rentals have been registered under your Gold number,
however you did not sign for Gold Service in the US, Canada, New Zealand
and Australia.
Please go on-line, update this, print the form and send it back to us to
the contact below.
I confirm I have upgraded you to Five Star as you have 10 rentals on your
profile.
I think all the rentals have been registered under your Gold number,
however you did not sign for Gold Service in the US, Canada, New Zealand
and Australia.
Please go on-line, update this, print the form and send it back to us to
the contact below.
Well, apart from the fact that I still don't seem to get any "Hertz Points". Are these US only?
Thanks,
-simon
Apr 6, 2007 | 7:14 am
#5
Original Poster
Join Date: Jan 2007
Location: London, England
Programs: MUCCI -- What else matters?
Posts: 1,145
Oh well, perhaps someone will find it useful in future when searching the forums.If you go to www.hertz.com and select the United States as your country of residence, you get an extra tab under the #1 Club section on the left - called "#1 Awards". In the terms and conditions, it says:
You must be a resident of U.S., Canada, Puerto Rico, or St. Thomas, U.S.V.I. to participate in the program.
Cheers,
-simon