Online PC#s
Jan 4, 2005, 4:06 pm
#1
Original Poster
Join Date: Oct 2004
Location: SF, CA USA
Programs: UA 1K MM, RCC, PreChk , Hertz 5* Gold, HH Silver, SPG Gold thx to Amex Plat
Posts: 490
Online PC#s
I reserved a car thru hertz.com a couple of weeks ago for a Jan 1st weekend rental (4 days: picked up Thu 12/31 AM, returned Mon 1/3 PM), and used an online PC# for a $20 weekend discount.
So, I pick up the car at LAX and drove to Long Beach to catch a cruise. Drove back to LAX yesterday and when I check the car in, the agent said that the discount could not be applied. Went inside to talk to another agent who explained that the PC# expired on 12/31, and valid only for cars returned by that date. After showing her the online confirmation page, she agreed to honor the discount.
How could the Hertz website complete a reservation with a PC# that would've been invalid?
So, I pick up the car at LAX and drove to Long Beach to catch a cruise. Drove back to LAX yesterday and when I check the car in, the agent said that the discount could not be applied. Went inside to talk to another agent who explained that the PC# expired on 12/31, and valid only for cars returned by that date. After showing her the online confirmation page, she agreed to honor the discount.
How could the Hertz website complete a reservation with a PC# that would've been invalid?
