Rate changed on confirm reservation
Mar 22, 2023, 7:52 am
#16
Original Poster
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
We've never heard of "non-guaranteed" rates. The rate is the rate. Yes, Hertz is a mess and rates sometimes jump up or fail to book or change or whatever, but these are IT failures and not due to the fact that rates are somehow "floating". The only exception to this, as pointed out above, would be a corporate CDP, but that's only when the contract is renegotiated.
jxd We'd be happy to look into this for you if you PM us your reservation details. Maybe we can find you an alternate deal closer to what you originally booked, assuming the Model Y is still showing availability for your location and dates.
jxd We'd be happy to look into this for you if you PM us your reservation details. Maybe we can find you an alternate deal closer to what you originally booked, assuming the Model Y is still showing availability for your location and dates.
Mar 24, 2023, 11:28 am
#18
Original Poster
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816