return to different location, unexpectedly
Nov 19, 2021 | 3:54 pm
#1
Original Poster
Join Date: Nov 2002
Location: San Francisco, CA
Programs: US CP, *wood Gold, Marriott gold, Hilton something
Posts: 1,458
return to different location, unexpectedly
Hey folks,
I'm sure this has been asked tons, but my search skills must be failing me.
How does Hertz respond if you unexpectedly return a car to different location?
EG: rent at Airport A and plan to return to Airport A but your plans changed and you have to suddenly drop it off at City Location B (3 hours away).
I'm sure this has been asked tons, but my search skills must be failing me.
How does Hertz respond if you unexpectedly return a car to different location?
EG: rent at Airport A and plan to return to Airport A but your plans changed and you have to suddenly drop it off at City Location B (3 hours away).
Nov 19, 2021 | 3:56 pm
#2
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,726
In my experience, when you return the car, the Hertz system will recalculate your rate and apply a one-way charge unless the CDP on your reservation has a fee waiver in it.
Nov 19, 2021 | 6:25 pm
#3
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,981
And to answer the inevitable next question of how much that might be... It could be anywhere from $0 to $250 to $1,000+. You literally have no idea, and you are at their mercy if you just return to a different location without informing them first. There is no Undo Return button. 
Nov 22, 2021 | 1:07 am
#4
Join Date: Jun 2018
Location: AUS
Posts: 282
You can, however, call Hertz and say "hey, I'd like to change my return from DFW to IAH, still returning the same day as planned. how much will that run me?"
And then you can either have them modify your contract over the phone and lock in the quoted price, or just say "nevermind, I'll figure something else out".
And then you can either have them modify your contract over the phone and lock in the quoted price, or just say "nevermind, I'll figure something else out".