Useless complaints service
Nov 27, 2018, 1:42 pm
#1
Original Poster
Join Date: Jul 2013
Posts: 319
Useless complaints service
I won’t bore you with all the details but:
Rented a vehicle at SRQ for 25 days. Got all the details online. After a week I received a receipt thanking me for returning the vehicle @ BOS. Credit card charged.
I still have the vehicle. Then I got a Plate pass charge for the alleged BOS vehicle.
i have phoned and emailed, sent photos of the vehicle, but had nothing in way of a reply other than the vehicle returned to BOS Has been rented again.
In order to move things along I advised them that, as they think I have already returned the vehicle, I would keep the vehicle l still have in my possession. Still no response.
Anyone have a contact number of a Hertz Senior Executive so that I can attempt to sort the problem out.?
help appreciated
Rented a vehicle at SRQ for 25 days. Got all the details online. After a week I received a receipt thanking me for returning the vehicle @ BOS. Credit card charged.
I still have the vehicle. Then I got a Plate pass charge for the alleged BOS vehicle.
i have phoned and emailed, sent photos of the vehicle, but had nothing in way of a reply other than the vehicle returned to BOS Has been rented again.
In order to move things along I advised them that, as they think I have already returned the vehicle, I would keep the vehicle l still have in my possession. Still no response.
Anyone have a contact number of a Hertz Senior Executive so that I can attempt to sort the problem out.?
help appreciated
Nov 27, 2018, 1:54 pm
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,678
A few suggestions:
1.Call SRQ directly at (941) 355-8848.
2. Call (800) 654-4173, press option 0, then option 5.
3. Email [email protected]
1.Call SRQ directly at (941) 355-8848.
2. Call (800) 654-4173, press option 0, then option 5.
3. Email [email protected]
Nov 27, 2018, 2:03 pm
#3
Join Date: Sep 2018
Location: Miami,Fl
Programs: Hertz PC, National Executive Elite, Marriott Platinum, Chase Sapphire Reserve, HH Diamond
Posts: 168
i would call up the location you rented from directly and explain to them the sitch. seems like a major system glitch....