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Questions/Discussion About Hertz Ultimate Choice Service

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Old Mar 29, 2017, 6:02 am
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Last edit by: FlyinHawaiian
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Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp

Am I Eligible? Is My Vehicle Eligible?

Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).

Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.

Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.

Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.

Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.

Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.

Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.

Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.

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Questions/Discussion About Hertz Ultimate Choice Service

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Old Feb 20, 2019, 6:58 am
  #601  
 
Join Date: Feb 2012
Programs: OZ Diamond, QR Gold, Hertz PC
Posts: 57
What about B4 - "Nissan Rogue or Similar"?
Stratonaut is offline  
Old Feb 20, 2019, 8:26 am
  #602  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
Size hierarchy/What is "midsize or larger" in the context of ultimate choice?

Hi all,

Google is not helping me here.

Is there hierarchy of where the various car classes fall for Hertz, specifically for Ultimate Choice eligibility?

I mean it seems fairly obvious that Full Size -> Midsize -> Compact, but when, using my latest EWR reservation as an example, Hertz.com "Intermediate", "Intermediate SUV", "Standard", "Economy", "Special" etc. (and not offering an option that's actually labeled 'midsize') it becomes a lot less clear to me -- Economy is probably less than Midsize but is "intermediate" above or below midsize? Standard?

(Trying not to 'over reserve' but also not screw myself out of choice)
chrisny2 likes this.
lincolnjkc is offline  
Old Feb 20, 2019, 8:38 am
  #603  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,038
This question is currently under discussion in the existing thread for Ultimate Choice; suggest you might want to read the last five or so posts: Questions/Discussion About Hertz Ultimate Choice Service
FlyinHawaiian is offline  
Old Feb 20, 2019, 8:38 am
  #604  
 
Join Date: Jan 2016
Posts: 610
Intermediate is midsize. Just poor phrasing on their part.
lincolnjkc and m907 like this.
klanfa is offline  
Old Feb 20, 2019, 8:40 am
  #605  
 
Join Date: Jan 2016
Posts: 610
Originally Posted by Stratonaut
What about B4 - "Nissan Rogue or Similar"?
That's an SUV so you'll get a car assigned. I think you should still be able to select from your status area of UC (Gold/5*/PC) if you don't like the assigned car.
klanfa is offline  
Old Feb 20, 2019, 8:41 am
  #606  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,038
Hertz seems to view SUV of any size and drivetrain (2WD vs AWD/4WD) as a higher booking class than a midsize car.
m907 likes this.
FlyinHawaiian is offline  
Old Feb 20, 2019, 8:45 am
  #607  
Company Representative - AutoSlash and HotelSlash
 
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
The easy answer is that you can book anything besides an economy or compact car and be eligible to use Ultimate Choice.
Stratonaut likes this.
AutoSlash is offline  
Old Feb 20, 2019, 9:20 am
  #608  
Moderator, Hertz; FlyerTalk Evangelist
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
Originally Posted by lincolnjkc
Hi all,

Google is not helping me here.

Is there hierarchy of where the various car classes fall for Hertz, specifically for Ultimate Choice eligibility?

I mean it seems fairly obvious that Full Size -> Midsize -> Compact, but when, using my latest EWR reservation as an example, Hertz.com "Intermediate", "Intermediate SUV", "Standard", "Economy", "Special" etc. (and not offering an option that's actually labeled 'midsize') it becomes a lot less clear to me -- Economy is probably less than Midsize but is "intermediate" above or below midsize? Standard?

(Trying not to 'over reserve' but also not screw myself out of choice)
I went ahead and merged this thread/question with the Questions/Discussion About Hertz Ultimate Choice Service.

Thanks
Jason8612 Hertz Mod
jason8612 is offline  
Old Feb 20, 2019, 9:45 am
  #609  
 
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Originally Posted by AutoSlash
The easy answer is that you can book anything besides an economy or compact car and be eligible to use Ultimate Choice.
Anything besides an economy, compact, or Manager's Special.
Auto Enthusiast and m907 like this.
cestmoi123 is offline  
Old Feb 20, 2019, 11:51 am
  #610  
 
Join Date: Oct 2016
Posts: 3,705
Originally Posted by klanfa
Intermediate is midsize. Just poor phrasing on their part.
It's unbelievable that they've had UC running for over two years and they still won't fix that.
lincolnjkc likes this.
m907 is offline  
Old Feb 20, 2019, 12:41 pm
  #611  
Company Representative - AutoSlash and HotelSlash
 
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
Originally Posted by m907
It's unbelievable that they've had UC running for over two years and they still won't fix that.
The car rental industry, in general, uses intermediate and midsize interchangeably. That said, it does cause a lot of confusion, so it is kinda annoying that they don't just standardize on one variant.
AutoSlash is offline  
Old Feb 21, 2019, 8:49 am
  #612  
 
Join Date: Oct 2016
Posts: 3,705
Originally Posted by AutoSlash
The car rental industry, in general, uses intermediate and midsize interchangeably. That said, it does cause a lot of confusion, so it is kinda annoying that they don't just standardize on one variant.
Hertz's website has always said intermediate while booking. I don't understand why they can't change it there.
Joonydell likes this.
m907 is offline  
Old Feb 28, 2019, 12:27 pm
  #613  
 
Join Date: Jan 2010
Posts: 5
Standard Sport (Group D2) SSAR (D2) Dodge Challenger,

Standard Sport (Group D2)
SSAR (D2) Dodge Challenger or similar

Will I get ultimate choice? Is it higher then a midsize?

its the cheapest option out of all cars

Last edited by FlyinHawaiian; Feb 28, 2019 at 12:49 pm Reason: Moved into thread where this question has been asked and answered
sloppyjoel is offline  
Old Feb 28, 2019, 12:48 pm
  #614  
Moderator: Hawaii-based airlines & Hawai'i forums
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,038
Yes, D2 is eligible for Ultimate Choice service.
FlyinHawaiian is offline  
Old Feb 28, 2019, 12:53 pm
  #615  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Originally Posted by sloppyjoel
Standard Sport (Group D2)
SSAR (D2) Dodge Challenger or similar

Will I get ultimate choice? Is it higher then a midsize?

its the cheapest option out of all cars
Smart move, I’ve seen that before by saving a few dollars taking a larger car but never struck as I’ve always taken an intermediate not to chance UC. I’m gonna try it next time. Thanks
Flying Machine is offline  


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