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Questions/Discussion About Hertz Ultimate Choice Service

Old Mar 29, 2017, 6:02 am
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Last edit by: FlyinHawaiian
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Overview of Service and List of Existing and Future Airport Locations: https://www.hertz.com/rentacar/produ...ate_choice.jsp

Am I Eligible? Is My Vehicle Eligible?

Q. Who can use Ultimate Choice?
Any member of the Hertz Gold Plus Rewards program is eligible to use Ultimate Choice. The areas you can select from depend on your status in the program (President's Circle, Five Star, or Gold).

Q. What is the minimum booking class to be eligible to freely select cars from Ultimate Choice?
A. You can book anything other than an Economy (A), Compact (B), or Manager's Special (EXAR) vehicle, and be eligible for Ultimate Choice.

Q. What if I book a lower class such as Economy or Compact or Manager's Special?
A. You will be assigned a car from that class (or higher, as a complimentary upgrade) in a marked space.

Q. What happens if I book a Economy or Compact but pick a higher-class car from Ultimate Choice?
A. You will likely be asked to pay the midsize rental rate by the gate agent.

Q. What if I book a Fullsize car but find a lower class car in Ultimate Choice that I like better?
A. You may chose to take it, but you will pay the originally-booked Fullsize rate.

Q. What if I book a Adrenaline/Electric/Hybrid/Luxury/Prestige car or a Minivan/Truck/SUV?
A. You will be assigned a car from that class in a marked space. You can either accept it or chose a car from Ultimate Choice.

Q. Can I use Ultimate Choice for one-way rentals?
A. Yes.

Q. Can I use Ultimate Choice for award rentals?
A. Yes, provided the reservation is for a mid-size car or higher.

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Questions/Discussion About Hertz Ultimate Choice Service

Old May 22, 2024, 6:35 am
  #1006  
 
Join Date: May 2024
Posts: 2
Originally Posted by Loading130293
check the airport screen for your name, if itís on the screen then head to the PC area. Otherwise, stop by the gold desk to see an agent
Long story short, my name wasn't on the screen. I had to wait half an hour to hear the agent say "it doesn't matter you already have the biggest car we have in the lot". JFK style.
ManFlex is offline  
Old May 31, 2024, 10:53 pm
  #1007  
 
Join Date: Feb 2012
Posts: 2
Originally Posted by dascc
Hello,

My HTZ account is currently Gold status, but I should be PC by the time I pick up the rental. Is the access to the different Ultimate Choice areas based on status at time of booking or when picking up the rental car?

Also where does a "standard car" fit on the economy, mid-sized, full-size spectrum? My understanding is you need to book a mid-sized or higher to qualify to use the UC areas. The place I'm renting from doesn't have mid-size to book. Wasn't sure if standard car would work of if I needed to book a full-size.
Hello, my friend,I have the same question as yours. Did you find out the answer? many thanks
tony7711 is offline  
Old Jun 4, 2024, 2:09 pm
  #1008  
 
Join Date: Feb 2004
Posts: 128
This will be my first time using Hertz at LAS. I am PC via Venture X. Will I have to verify with the desk this first time? Also, am I understanding this correctly that PC members can choose from the PC, Five Star, or Gold level of cars if there is something there that I like?

Last edited by FlyinHawaiian; Jun 6, 2024 at 4:55 pm Reason: moved to thread where these questions have been discussed
dudspizza is offline  
Old Jun 5, 2024, 1:38 pm
  #1009  
 
Join Date: Feb 2024
Posts: 9
Originally Posted by dudspizza
This will be my first time using Hertz. I am PC via Venture X. Will I have to verify with the desk this first time? Also, am I understanding this correctly that PC members can choose from the PC, Five Star, or Gold level of cars if there is something there that I like?
When I rented the first time as pc the vip desk was closed so I just went to exit gate and they had no problem with me verifying there and it was very quick took less than 2 minutes. If you have presidents circle you can pick any car that is not in reserve, so yes you can pick from presidents circle, five star, or gold. And you can pick from premium upgrades for an additional $25 a day. I have heard on your first rental you have to use gold as president circle only activates on second rental, I donít know if thatís still true because when I went the first time the IT at las wasnít working and president circle had cars with no keys so they let me take a Maserati no questions asked.
A6LRD is offline  
Old Jun 7, 2024, 9:04 am
  #1010  
 
Join Date: Sep 2014
Posts: 81
Is it still the case that booking a Hertz reservation via Chase travel portal (using UR points) will not allow me to use my President's Circle benefits? There was a field to enter a loyalty program number and I entered my Hertz number, but the reservation does not show up in my Hertz account. If this is the case, is it possible to have it added manually at the counter? Thanks!
druryvanek26 is offline  
Old Jun 7, 2024, 9:53 am
  #1011  
 
Join Date: Jun 2014
Posts: 519
Originally Posted by tony7711
Hello, my friend,I have the same question as yours. Did you find out the answer? many thanks
I didn't find out. When I went to book, the site ended up having a mid-size available to book so I chose that one instead of the standard size.
dascc is offline  

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