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Old Aug 31, 2003 | 1:56 pm
  #1  
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Question on Hertz E-mail Customer Server

Hi,
I just joined Hertz #1 Gold club, last Monday (8/25/03) I e-mail their customer service department about something, and haven't gotten a response yet. On average how long does it take them to respond to an e-mail?
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Old Aug 31, 2003 | 6:32 pm
  #2  
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by wr_schwab:
On average how long does it take them to respond to an e-mail?</font>
In my experience, about 48 hours.

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Old Sep 3, 2003 | 1:47 pm
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My one email was answered in about 48 hours as well.
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Old Sep 7, 2003 | 8:46 pm
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I received mine in less than 12 hours.
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