Missing eStatement Link
Nov 18, 2011 | 8:14 pm
#2
Join Date: Apr 2004
Posts: 5,630
Missing eStatement Link
Help, I give up
Where is the eStatement option on hertz.com to check points and bonus by rental. Hertz Q&A says to click on my points and the next page has an eStatement link, but it is not there.
Where is the eStatement option on hertz.com to check points and bonus by rental. Hertz Q&A says to click on my points and the next page has an eStatement link, but it is not there.
Last edited by dagrin; Nov 20, 2011 at 1:43 am Reason: Clarified Title
Nov 19, 2011 | 7:31 am
#3
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
But it's pretty straightforward:
Click my account > Gold Plus Rewards tab > eStatements tab > drop down menu for whatever month you want
Nov 19, 2011 | 8:17 am
#4
Join Date: Mar 2005
Location: YVR
Programs: AC 75K, BA Gold, Marriott Platinum, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 2,021
Nov 19, 2011 | 1:20 pm
#5
Join Date: Sep 2002
Posts: 1,743
Great question. The short answer is that it's gone! You used to be able to see the previous 3 months statements. Now there are no links. Coincidentally, I had a "chat" session, a few minutes ago with hertz.com. The agent told me to call the Hertz #1 Awards dept. m-f and advise them.
I've been looking unsuccessfully for statements for the past several weeks. I thought it was just the onset of early-age dementia.
I've been looking unsuccessfully for statements for the past several weeks. I thought it was just the onset of early-age dementia.
Nov 23, 2011 | 7:00 am
#7
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: New Jersey
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 47,408
I called them trying to find out if I had resolution to an issue and they told me that the link to the statments has been broken and they're aware and working on it.
Perhaps it's now fixed.
Perhaps it's now fixed.
Nov 23, 2011 | 4:57 pm
#8
Join Date: Apr 2004
Posts: 5,630
Same answer I got when I called, they are aware of the issue.
I can still not see an eStatemnt link listed under
My Account
Hertz Gold Plus Rewards
Nov 25, 2011 | 5:45 am
#10
Join Date: Sep 2002
Posts: 1,743