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Old Nov 13, 2011 | 10:28 pm
  #1  
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Missing eStatement Link

My ability to pull up eStatements on Hertz seems to come and go; any one else?
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Old Nov 18, 2011 | 8:14 pm
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Missing eStatement Link

Help, I give up
Where is the eStatement option on hertz.com to check points and bonus by rental. Hertz Q&A says to click on my points and the next page has an eStatement link, but it is not there.

Last edited by dagrin; Nov 20, 2011 at 1:43 am Reason: Clarified Title
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Old Nov 19, 2011 | 7:31 am
  #3  
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Originally Posted by zman
Help, I give up
Where is the eStatement option on hertz.com to check points and bonus by rental. Hertz Q&A says to click on my points and the next page has an eStatement link, but it is not there.
Not sure what you are (not) doing.
But it's pretty straightforward:
Click my account > Gold Plus Rewards tab > eStatements tab > drop down menu for whatever month you want
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Old Nov 19, 2011 | 8:17 am
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Originally Posted by UAPremExecflyer
Not sure what you are (not) doing.
But it's pretty straightforward:
Click my account > Gold Plus Rewards tab > eStatements tab > drop down menu for whatever month you want
I don't see this in my account either.

Ron.
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Old Nov 19, 2011 | 1:20 pm
  #5  
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Great question. The short answer is that it's gone! You used to be able to see the previous 3 months statements. Now there are no links. Coincidentally, I had a "chat" session, a few minutes ago with hertz.com. The agent told me to call the Hertz #1 Awards dept. m-f and advise them.

I've been looking unsuccessfully for statements for the past several weeks. I thought it was just the onset of early-age dementia.
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Old Nov 22, 2011 | 5:11 pm
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The link is there now.. weird!

Ron.
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Old Nov 23, 2011 | 7:00 am
  #7  
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I called them trying to find out if I had resolution to an issue and they told me that the link to the statments has been broken and they're aware and working on it.

Perhaps it's now fixed.
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Old Nov 23, 2011 | 4:57 pm
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Originally Posted by Mary2e
I called them trying to find out if I had resolution to an issue and they told me that the link to the statments has been broken and they're aware and working on it.

Perhaps it's now fixed.
Stll not there/working
Same answer I got when I called, they are aware of the issue.
I can still not see an eStatemnt link listed under
My Account
Hertz Gold Plus Rewards
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Old Nov 24, 2011 | 9:34 pm
  #9  
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Now, even total points no longer show on the home page!
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Old Nov 25, 2011 | 5:45 am
  #10  
pdb
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Originally Posted by pdb
Now, even total points no longer show on the home page!
Now, total points and 2011 rentals showing on home page, as well as October statement (no other statement) being available. Looks as though they are struggling to get this problem fixed.
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