Hertz Site - can't login

Old Oct 1, 2022, 12:56 pm
  #16  
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Originally Posted by MojaveFlyer
Ditto, can't log in by desktop browser, not even the hamburger works.
I noticed last week that the hamburger menu didnít work in my main browser (Firefox), but did work in Chrome.

Excellent QA when the most basic function of the website doesnít work reliably.
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Old Oct 1, 2022, 3:36 pm
  #17  
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Originally Posted by notquiteaff
I noticed last week that the hamburger menu didn’t work in my main browser (Firefox), but did work in Chrome.

Excellent QA when the most basic function of the website doesn’t work reliably.
The issue could be with firefox - I have found a few things are now not working properly with firefox. If it is working with 1 browser and not another, I would be tending towards the browser not doing what it is supposed to do
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Old Oct 1, 2022, 4:02 pm
  #18  
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Originally Posted by Dave Noble
The issue could be with firefox - I have found a few things are now not working properly with firefox. If it is working with 1 browser and not another, I would be tending towards the browser not doing what it is supposed to do

It could be due to a bug or difference in behavior in FF. It could be due to the code using a feature that doesn’t exist in FF. Nevertheless, it is the job of the web developer to make the site work with all major browsers (if at all possible) instead of leaving it to the end user to figure out what is going on and find a workaround (switch browser, which may not be possible depending on corporate policies). That is especially true if your website is trying to sell goods or services to the end user.

source: developed and managed development of enterprise web apps since 1995.
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Old Oct 1, 2022, 6:25 pm
  #19  
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It is the responsibility of those that maintain the browsers to ensure that the browser complies with standards

At the moment I have 3 sites that I use, where firefox doesm't work properly (but does with Chrome and Edge) which suggests to me that there are problems with current version of ifrefox
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Old Oct 2, 2022, 3:05 pm
  #20  
 
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Originally Posted by notquiteaff
I noticed last week that the hamburger menu didnít work in my main browser (Firefox), but did work in Chrome.Excellent QA when the most basic function of the website doesnít work reliably.
Interesting that Chrome worked for you. I have tried Chrome, Firefox, and Edge. Hamburger menu not functional in any of them. Also tried Safari on an iPad and it does not work there either.
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Old Oct 2, 2022, 3:09 pm
  #21  
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Originally Posted by LPCJr
Interesting that Chrome worked for you. I have tried Chrome, Firefox, and Edge. Hamburger menu not functional in any of them. Also tried Safari on an iPad and it does not work there either.
I really didn’t feel like exploring further. Just did a little happy dance when I could see my (print) my reservation. And cancel another one to avoid getting charged.

And yes, just tried it on my iPad that I am typing this on. Doesn’t work.
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Old Oct 4, 2022, 10:43 am
  #22  
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This is what you get for cheap outsourced IT and website development...

I regularly see this issue, as well as intermittently not being able to log in with the site just sitting there. Today I'm having to reload pages multiple times to get it to actually load and work properly.
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Old Oct 5, 2022, 5:25 am
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Originally Posted by LPCJr
Interesting that Chrome worked for you. I have tried Chrome, Firefox, and Edge. Hamburger menu not functional in any of them. Also tried Safari on an iPad and it does not work there either.
Pretty much same for me. Literally nothing works. Even the mobile app is super wonky. Is anyone actually in charge at Hertz? Or do they all spend their time trying to arrest their customers for not really stealing their cars!

Too bad, they actually had become a reasonable rental company a few years ago, after lagging all their competitors for years.
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Old May 17, 2024, 9:44 pm
  #24  
 
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Still can't log in two years later

Here we are in 2024 and I haven't been able to log in to Hertz Gold for over a week (Chrome)
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Old May 20, 2024, 12:07 pm
  #25  
 
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Originally Posted by joesorce
Here we are in 2024 and I haven't been able to log in to Hertz Gold for over a week (Chrome)
I was having the same issue. Changing my Language from "English (United States)" to "English" fixed it for some reason. Good luck!

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