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HA website procedure change???

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HA website procedure change???

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Old May 6, 2008 | 1:29 pm
  #1  
nwkauaiboy
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Join Date: Nov 2006
Posts: 20
HA website procedure change???
I have been doing some price checking on spring 09 trips SEA/LIH. This morning when I checked the HA website, pricing was no longer visible after entering dates and all info until selecting flight options & clicking to next page. Nothing listing cheaper days to fly, cheaper times, "best fares". Is this the new look for HA online booking or is this a website tech issue?
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Old May 6, 2008 | 1:54 pm
  #2  
najay
 
Join Date: Aug 2007
Location: Orange County, CA
Programs: CO PE, DL PM
Posts: 370
If that is a permanent change, then it is a real bad one. I wonder what prompted them to do it?
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Old May 6, 2008 | 2:28 pm
  #3  
jrpaguia
 
Join Date: Nov 2006
Location: SJC and ONT
Programs: WN A-List/CP, HHonors Diamond, CX J with AA miles, US Gold/*G
Posts: 2,082
Originally Posted by nwkauaiboy
Nothing listing cheaper days to fly, cheaper times, "best fares".
I noticed that today as well. However, if you try to check prices in miles, it will still show you the cheaper days.
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Old May 6, 2008 | 2:43 pm
  #4  
Ripper3785
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15 Years on Site
 
Join Date: Sep 2006
Location: PHX
Programs: ALL / NO STATUS
Posts: 3,276
I've seen it from time to time. Pretty sure it's temporary.

Now when I try to book it tells me there is a problem with the booking engine. They're probably working on things at the moment..
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Old May 6, 2008 | 4:25 pm
  #5  
nwkauaiboy
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Join Date: Nov 2006
Posts: 20
The price I came up with was not a good sign of things to come. Up over $300pp in a little over 30 days.
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Old May 6, 2008 | 4:49 pm
  #6  
Ripper3785
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: PHX
Programs: ALL / NO STATUS
Posts: 3,276
Originally Posted by nwkauaiboy
The price I came up with was not a good sign of things to come. Up over $300pp in a little over 30 days.
Yup.

reply from HA: It's just a temporary stop-gap booking protocol in place during a site update, and will revert back to normal when the update is complete.
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