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Upgrade at Check-in for Pualani Elite on HA

Upgrade at Check-in for Pualani Elite on HA

Old Apr 14, 2023, 6:28 pm
  #1  
Original Poster
 
Join Date: Apr 2023
Programs: MB Silver, HA Pualani Gold
Posts: 11
Upgrade at Check-in for Pualani Elite on HA

Got the email today that we will be able to select an extra comfort seat at check in as Pualani Elite after the 04/19/23 system upgrade. Does anyone know how this will work? When I've used this benefit in the past, I added myself to the "standby for upgrade" list and my position changed as members with higher/lower status joined the list. Once it's automated, will it be "first come, first served" for all Pualani Elite? If anyone is flying on the 19th or after, I'd love to hear your experience.
AlohaSarah is offline  
Old Apr 16, 2023, 4:51 am
  #2  
 
Join Date: Dec 2008
Location: Hawaii
Programs: UA 1K/3.7MM, Hawn Platinum, Hilton Diamond, PC Diamond, Marriott Titanium, Natl Exe Elite
Posts: 248
Originally Posted by AlohaSarah
Got the email today that we will be able to select an extra comfort seat at check in as Pualani Elite after the 04/19/23 system upgrade. Does anyone know how this will work? When I've used this benefit in the past, I added myself to the "standby for upgrade" list and my position changed as members with higher/lower status joined the list. Once it's automated, will it be "first come, first served" for all Pualani Elite? If anyone is flying on the 19th or after, I'd love to hear your experience.
I interpret this as it is first based on your Pualani Status, then it is based on when you check in. First come, first served given the same status as far as upgrades are concerned. Well see as I have a flight on the 19th. Ill report back on results.
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bajong is offline  

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