2017 onwards - Consolidated "Standby for HA Inter-island flights?" thread
Apr 30, 2017, 7:50 pm
#1
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2017 onwards - Consolidated "Standby for HA Inter-island flights?" thread
Can I standby for an HA inter-island flight for no extra fees if I arrive at the airport early? Assuming seats are available of course. It used to be a common practice.
Mahalo
Mahalo
Last edited by FlyinHawaiian; Jan 31, 2019 at 11:17 am
Apr 30, 2017, 8:30 pm
#2
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As far as I know, it's restricted to Pualani premier members. I was once traveling on a HA leg that was part of a UA ticket, they wouldn't let me standby on an earlier flight until I mentioned that I was HA gold and gave my number to put on the ticket.
Last edited by FlyinHawaiian; Jan 31, 2019 at 11:17 am
May 1, 2017, 9:40 am
#4
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Yes for elites, and also for tickets purchased through a corporate account. AFAIK that's about it for free standby.
May 3, 2017, 1:53 am
#5
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Here is the answer at Hawaiian Airlines website:
http://hawaiianair.custhelp.com/app/...island-flights
http://hawaiianair.custhelp.com/app/...island-flights
May 8, 2017, 10:58 am
#6
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The policy really doesn't make a whole lot of sense. Those flights operate more like bus service between the islands.
It would be good business to get people out of the terminal and on to their destinations as soon as they can in the event of irrops or weather. I often give myself a few hours if I need to go interisland from the mainland and end up sitting in the terminal waiting for at least an hour when flights are leaving that aren't necessarily full.
I do understand there is a cost involved if the pax have checked bags, but they could charge a small fee to cover that.
It would be good business to get people out of the terminal and on to their destinations as soon as they can in the event of irrops or weather. I often give myself a few hours if I need to go interisland from the mainland and end up sitting in the terminal waiting for at least an hour when flights are leaving that aren't necessarily full.
I do understand there is a cost involved if the pax have checked bags, but they could charge a small fee to cover that.
May 8, 2017, 4:10 pm
#7
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The policy really doesn't make a whole lot of sense. Those flights operate more like bus service between the islands.
It would be good business to get people out of the terminal and on to their destinations as soon as they can in the event of irrops or weather. I often give myself a few hours if I need to go interisland from the mainland and end up sitting in the terminal waiting for at least an hour when flights are leaving that aren't necessarily full.
I do understand there is a cost involved if the pax have checked bags, but they could charge a small fee to cover that.
It would be good business to get people out of the terminal and on to their destinations as soon as they can in the event of irrops or weather. I often give myself a few hours if I need to go interisland from the mainland and end up sitting in the terminal waiting for at least an hour when flights are leaving that aren't necessarily full.
I do understand there is a cost involved if the pax have checked bags, but they could charge a small fee to cover that.
May 9, 2017, 12:04 pm
#8
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And while it may seem like bus service, different flights during the day have a different cost per seat depending on load, peak travel time, etc. I would suspect the revenue mgmt people would also argue this policy helps revenue by not having people buy seats late in the day when they are cheaper and showing up earlier when the seats would have been more expensive.
May 9, 2017, 1:44 pm
#9
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That does make sense. But it could even the load if they would charge an average rate for all the seats, of course based upon revenue management, so they don't have a gate area full of jet lagged people waiting for their flight.
It makes no sense making people sit and wait when there are empty seats. I know that I can get a free same day standby on UA. Why I can't get it on HA has me shaking my head.
It makes no sense making people sit and wait when there are empty seats. I know that I can get a free same day standby on UA. Why I can't get it on HA has me shaking my head.
May 9, 2017, 2:31 pm
#10
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https://www.united.com/web/en-US/con...daychange.aspx
Kind of just like HA operates...
May 9, 2017, 2:37 pm
#11
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Well, I'm a lowly silver and have been able to change my flights for free at 24 hours. But the last time I tried (summer 16) I was in F.
But I'm certain I changed the flights for free. Things may have changed since then and I wasn't paying attention.
But I maintain that HA, and Aloha before them, are essentially operating a bus service and really can't be compared to other airlines, at least for interisland. For mainland & Int'l flights, I have no issue. It's only interisland.
But I'm certain I changed the flights for free. Things may have changed since then and I wasn't paying attention.
But I maintain that HA, and Aloha before them, are essentially operating a bus service and really can't be compared to other airlines, at least for interisland. For mainland & Int'l flights, I have no issue. It's only interisland.
May 9, 2017, 6:28 pm
#12
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Well, I'm a lowly silver and have been able to change my flights for free at 24 hours. But the last time I tried (summer 16) I was in F.
But I'm certain I changed the flights for free. Things may have changed since then and I wasn't paying attention.
But I maintain that HA, and Aloha before them, are essentially operating a bus service and really can't be compared to other airlines, at least for interisland. For mainland & Int'l flights, I have no issue. It's only interisland.
But I'm certain I changed the flights for free. Things may have changed since then and I wasn't paying attention.
But I maintain that HA, and Aloha before them, are essentially operating a bus service and really can't be compared to other airlines, at least for interisland. For mainland & Int'l flights, I have no issue. It's only interisland.
May 10, 2017, 12:56 am
#13
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Is DC-NYC also a bus service? Or NYC-Boston or Chicago-Indianapolis or Seattle-Portland or any of the other routes elsewhere that are comparable to at least the longer interisland routes?
May 10, 2017, 6:20 am
#14
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I can't speak to the shuttles, but yes, if they are operating as a bus service, and going out several times an hour or on the hour, IMHO, constitutes bus service, and they should just take all comers with valid tickets.
I'm not getting all this pushback for my opinion to bring it back the way it was because I think it's absurd. No more, no less. I'm not pushing back at anyone for thinking it's OK to charge to standby.
I'm not getting all this pushback for my opinion to bring it back the way it was because I think it's absurd. No more, no less. I'm not pushing back at anyone for thinking it's OK to charge to standby.
May 10, 2017, 2:51 pm
#15
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Fair enough. My guess is that they don't do it because of some combination of IT inadequacy and GA workload, but they handle pretty significant standby lists already, and it couldn't be that hard to collect payment information away from the gate so that it wouldn't slow GAs down at the last minute.