FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Well, I'm a lowly silver and have been able to change my flights for free at 24 hours. But the last time I tried (summer 16) I was in F.
But I'm certain I changed the flights for free. Things may have changed since then and I wasn't paying attention.
But I maintain that HA, and Aloha before them, are essentially operating a bus service and really can't be compared to other airlines, at least for interisland. For mainland & Int'l flights, I have no issue. It's only interisland.