Status disappeared?

Old Jan 2, 13, 4:07 pm
  #1  
Original Poster
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 663
Status disappeared?

Since 12/31 or thereabout, my gold status isn't showing up on the HA website. Are others seeing the same thing or is this an individual glitch? I requalified in November but haven't received this year's card yet, so I'm hoping that whatever is going on will be fixed in time for status to print on boarding passes when I fly next week.
WrightHI is offline  
Old Jan 2, 13, 5:14 pm
  #2  
 
Join Date: Jan 2010
Location: Hawaii
Programs: Delta Diamond Marriott Platinum SPG Gold National Emerald
Posts: 164
Just checked, I'm still Gold. Made my segments in Sept, haven't received card either.
Hawaiino is offline  
Old Jan 2, 13, 7:29 pm
  #3  
Original Poster
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 663
Strange. I emailed them and they said they'll fix it.
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Old Jan 2, 13, 7:33 pm
  #4  
 
Join Date: Jan 2011
Location: hawaii
Programs: HA PUALANI GOLD
Posts: 95
just checked still shows my status. did you check mileage to make shure all your miles have posted. two years of my flights did not post i called them the miles got posted
hawaiian4 is offline  
Old Jan 3, 13, 9:30 am
  #5  
Original Poster
 
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 663
Yes, all was as it should be up to a few days ago. Will just wait for the fix to show up.
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Old Jan 3, 13, 1:35 pm
  #6  
 
Join Date: Jun 2011
Location: HNL
Programs: HA, UA, DL, HHonors, Hyatt, Chase
Posts: 79
I noticed the same exact thing a few days ago. I re qualified in august, and on new years eve, my status disappeared. However, late new years day, it was restored.
scoy is offline  

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