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Grazie - Change in the # of offers?

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Old Dec 12, 2010 | 1:33 am
  #1  
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Grazie - Change in the # of offers?

I used to get a few slot offers per week, and I've gotten a lot of great marketing offers over the last year or so. I'm pretty sure I've been increasing the amount I gamble with every trip, so I don't think they would be blocking me from promos for not playing @ my normal level.

I looked at my account a few weeks back and again tonight, and I'm seeing a major change.

There are no currently available offers. There's one event listed for later this month, but after clicking on the link there's a notice that it's been cancelled.

No December MSO on my account.

Jan & Feb have only a Benvenuto block, but when I click on the link I get an error ("there are no more complimentary suites available under this promotion").

I thought it might be a temporary thing, but now I'm getting worried

Is anyone else seeing this on their account?
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Old Dec 17, 2010 | 8:16 am
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Yes, I've noticed a reduction in the Grazie offers as well... while the MGM and Harrah's offers keep rolling in.
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Old Dec 19, 2010 | 12:05 am
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Saw a post on another forum that a test January offer started to show up for Tier 1 through Tier 4 Grazie members.

The MGM offers I've been getting aren't anything remarkable, but I guess that's to be expected since I didn't spend a lot in their casinos

I wouldn't mind if Grazie maybe got a little tighter with the offers, or reduced the value of the offers, but the complete shutdown is pretty extreme.
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Old Jan 1, 2011 | 8:16 am
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I was hoping the offers would hit today since it is now 2011, but still nothing for me. So it's not just you.
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Old Jan 1, 2011 | 2:18 pm
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Agreed. I kept my gold card but still have zero offers!
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Old Jan 5, 2011 | 5:39 pm
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Besides just a general tightening of offers, it could also be a computer "glitch".
Several years ago, before the total rewards program, I played exclusively at Caesars in Atlantic City, and was receiving nice offers on a regular basis and then (like turning a water faucet off) the mailings totally stopped (not even informational ones)--there was some glitch in their computer system.
Contact your host or vip services to find out.
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Old Jan 5, 2011 | 10:41 pm
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Originally Posted by nrr
Besides just a general tightening of offers, it could also be a computer "glitch".
There are enough reports of this that I'm confident it's an intentional change.
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Old Jan 6, 2011 | 5:31 pm
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I don't have any offers either. I remember about two years ago there was a lull in the offers at the beginning of the year as well. Don't remember if there was one last year.
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Old Jan 6, 2011 | 6:08 pm
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Originally Posted by kingalien
I don't have any offers either. I remember about two years ago there was a lull in the offers at the beginning of the year as well. Don't remember if there was one last year.
Only if your average bet is $3 per spin and play for more than 6 hours a day ... then you will receive promos
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Old Jan 6, 2011 | 10:22 pm
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Originally Posted by marc1018
Only if your average bet is $3 per spin and play for more than 6 hours a day ... then you will receive promos
Pretty sure I have that covered .
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Old Jan 6, 2011 | 10:59 pm
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Originally Posted by kingalien
Pretty sure I have that covered .
So you should be T4 or better, right?
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Old Jan 6, 2011 | 11:06 pm
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Affirmative
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Old Jan 10, 2011 | 2:36 pm
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No offers listed for me this year either. Oh well, it was fun while it lasted-time to check out some different casinos...
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Old Jan 10, 2011 | 6:57 pm
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Originally Posted by kingalien
Affirmative
The next time you contact them, I'd appreciate it if you'd share whatever info you can.

I'm going to call in a few days (only fair to let them rest after CES ) and see what they'll offer me (I think I'm T5).

Originally Posted by beta1607
No offers listed for me this year either. Oh well, it was fun while it lasted-time to check out some different casinos...
I think that's what I'll be doing too.

I've got comp offers for many CET properties. Ok, most of them are for the craphole rooms. But I'm not there to spend time in the room.

I've got a lot of favorite places to eat @ Palazzo, and I love the Canyon Ranch Spa, but I suppose I can find new favorites @ other properties.
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Old Jan 13, 2011 | 11:48 pm
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I haven't called yet, but saw an update online.

http://www.facebook.com/PalazzoLasVegas?v=wall

(Sorry, don't know how to link to specific wall posts)

Look for "Chinese New Year Decor".

A user has posted this info. The Palazzo responded, and didn't dispute it, so I guess that's as good as confirming it

It's a beautiful place but on 1/12/2011 a director of player development there told me that there would be no further "deals" because they are now exclusively concentrating on the convention crowd because the economy has picked up sufficien...tly that their occupancy is nearly full almost daily so they "really don't need to give out any comps anymore." If you pay casino rates and play hard enough, they might comp you a meal or two and perhaps a day or so on your room stay.
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