Grazie - Change in the # of offers?
 

I used to get a few slot offers per week, and I've gotten a lot of great marketing offers over the last year or so. I'm pretty sure I've been increasing the amount I gamble with every trip, so I don't think they would be blocking me from promos for not playing @ my normal level.

I looked at my account a few weeks back and again tonight, and I'm seeing a major change.

There are no currently available offers. There's one event listed for later this month, but after clicking on the link there's a notice that it's been cancelled.

No December MSO on my account.

Jan & Feb have only a Benvenuto block, but when I click on the link I get an error ("there are no more complimentary suites available under this promotion").

I thought it might be a temporary thing, but now I'm getting worried :(

Is anyone else seeing this on their account?

Yes, I've noticed a reduction in the Grazie offers as well... while the MGM and Harrah's offers keep rolling in.

Saw a post on another forum that a test January offer started to show up for Tier 1 through Tier 4 Grazie members.

The MGM offers I've been getting aren't anything remarkable, but I guess that's to be expected since I didn't spend a lot in their casinos :)

I wouldn't mind if Grazie maybe got a little tighter with the offers, or reduced the value of the offers, but the complete shutdown is pretty extreme.

I was hoping the offers would hit today since it is now 2011, but still nothing for me. So it's not just you.

Agreed. I kept my gold card but still have zero offers!

Besides just a general tightening of offers, it could also be a computer "glitch".
Several years ago, before the total rewards program, I played exclusively at Caesars in Atlantic City, and was receiving nice offers on a regular basis and then (like turning a water faucet off) the mailings totally stopped (not even informational ones)--there was some glitch in their computer system.
Contact your host or vip services to find out.

There are enough reports of this that I'm confident it's an intentional change.

I don't have any offers either. I remember about two years ago there was a lull in the offers at the beginning of the year as well. Don't remember if there was one last year.

Only if your average bet is $3 per spin and play for more than 6 hours a day ... then you will receive promos

Pretty sure I have that covered ;).

So you should be T4 or better, right?

Affirmative :)

No offers listed for me this year either. Oh well, it was fun while it lasted-time to check out some different casinos...

The next time you contact them, I'd appreciate it if you'd share whatever info you can.

I'm going to call in a few days (only fair to let them rest after CES :p) and see what they'll offer me (I think I'm T5).

I think that's what I'll be doing too. :(

I've got comp offers for many CET properties. Ok, most of them are for the craphole rooms. But I'm not there to spend time in the room.

I've got a lot of favorite places to eat @ Palazzo, and I love the Canyon Ranch Spa, but I suppose I can find new favorites @ other properties.

I haven't called yet, but saw an update online.

http://www.facebook.com/PalazzoLasVegas?v=wall

(Sorry, don't know how to link to specific wall posts)

Look for "Chinese New Year Decor".

A user has posted this info. The Palazzo responded, and didn't dispute it, so I guess that's as good as confirming it :)