frontier bizfare
Feb 1, 2024, 10:48 am
#1
Original Poster
Join Date: Feb 2022
Location: Denver
Posts: 45
frontier bizfare
www.flyfrontier.com/bizfares/
BizFare is available through the global distribution system (GDS) channel
BizFare is available through the global distribution system (GDS) channel
Feb 1, 2024, 6:54 pm
#2
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,207
AKA "punish your employees more"
On the other hand, guiding businesses to a home page away from consumer "all you can fly", "$16 fares", and 99% off sales is probably a good idea.
The least they can do is give out a free adult beverage like Southwest does on the "biz" fares.
Many of the benefits touted are absurd or hard to obtain without actual customer service. How about priority airport checkin agents? Same day airport change is easy --- just wait in that massive line.
Would a fortune X company book "biz" fares then want to task someone with chatting with an agent? 5min between each of their replies, with a scripted 'looks like you are no longer there so I am ending the chat' sent less than 60 seconds after they do respond.
Free stretch seatsis was a benefit, until they start offering it to darn near everyone with status. Now it's rare to see availbility when I book. Likely because many customers refuse 28" sardine can pitch.
On the other hand, guiding businesses to a home page away from consumer "all you can fly", "$16 fares", and 99% off sales is probably a good idea.
The least they can do is give out a free adult beverage like Southwest does on the "biz" fares.
Many of the benefits touted are absurd or hard to obtain without actual customer service. How about priority airport checkin agents? Same day airport change is easy --- just wait in that massive line.
Would a fortune X company book "biz" fares then want to task someone with chatting with an agent? 5min between each of their replies, with a scripted 'looks like you are no longer there so I am ending the chat' sent less than 60 seconds after they do respond.
Free stretch seats
Last edited by expert7700; Feb 1, 2024 at 7:01 pm
Feb 2, 2024, 7:27 am
#3
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,509
I called something like this happening a few months ago.
Aren't the only benefits of the "many" that require any customer service interaction the same day changes? Carry-on, priority boarding, stretch seating, changes, and cancellations (the other special benefits they mention) aren't part of that. Fully agree that it is annoying when someone has to deal with their customer service, especially when the airport agent is in the "I'll deal with your ticketing change/issue as soon as the perpetual luggage checking line is empty"
This isn't aimed at Enterprise companies, this is aimed at small-midsize businesses that have more of an emphasis on cost controls for T&E.
I have a flight tomorrow and 13 of 24 Stretch seats are currently available. If you include the stretch-but-not-called-stretch row 12, it's 17 of 30 available. I actually can't recall seeing zero stretch seats available at check-in for a flight out of the 10 or so I've done in the past year.
Would a fortune X company book "biz" fares then want to task someone with chatting with an agent? 5min between each of their replies, with a scripted 'looks like you are no longer there so I am ending the chat' sent less than 60 seconds after they do respond.
Free stretch seats is was a benefit, until they start offering it to darn near everyone with status. Now it's rare to see availbility when I book. Likely because many customers refuse 28" sardine can pitch.
Feb 4, 2024, 5:41 am
#4
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,455
I called something like this happening a few months ago.
Aren't the only benefits of the "many" that require any customer service interaction the same day changes? Carry-on, priority boarding, stretch seating, changes, and cancellations (the other special benefits they mention) aren't part of that. Fully agree that it is annoying when someone has to deal with their customer service, especially when the airport agent is in the "I'll deal with your ticketing change/issue as soon as the perpetual luggage checking line is empty"
This isn't aimed at Enterprise companies, this is aimed at small-midsize businesses that have more of an emphasis on cost controls for T&E.
I have a flight tomorrow and 13 of 24 Stretch seats are currently available. If you include the stretch-but-not-called-stretch row 12, it's 17 of 30 available. I actually can't recall seeing zero stretch seats available at check-in for a flight out of the 10 or so I've done in the past year.
Aren't the only benefits of the "many" that require any customer service interaction the same day changes? Carry-on, priority boarding, stretch seating, changes, and cancellations (the other special benefits they mention) aren't part of that. Fully agree that it is annoying when someone has to deal with their customer service, especially when the airport agent is in the "I'll deal with your ticketing change/issue as soon as the perpetual luggage checking line is empty"
This isn't aimed at Enterprise companies, this is aimed at small-midsize businesses that have more of an emphasis on cost controls for T&E.
I have a flight tomorrow and 13 of 24 Stretch seats are currently available. If you include the stretch-but-not-called-stretch row 12, it's 17 of 30 available. I actually can't recall seeing zero stretch seats available at check-in for a flight out of the 10 or so I've done in the past year.