Frontier says Buh-bye to complimentary cookie
Apr 2, 2012, 11:52 pm
#31
Join Date: Jan 2007
Location: Chicago
Posts: 1,800
While a club would be nice, it does not fit with an ULCCC business model. The way Republic and Frontier pinch pennies, there's no way a club will be opened in DEN.
Apr 2, 2012, 11:57 pm
#32
Join Date: Jan 2007
Location: Chicago
Posts: 1,800
I've even seen flight attendants complaining about burning their fingers on the chocolate, the additional efforts involved in serving the cookies, etc. These seemed like pretty weak excuses to me but the point remains that there were a lot of people that did not understand or accept the cookie for whatever reason.
Apr 3, 2012, 6:27 am
#33
Join Date: Jun 2008
Location: MKE
Posts: 2,161
The media loves it
I've heard the story reported by all three major news outlets last night.
http://fox6now.com/2012/04/02/busine...report-4-2-12/
http://fox6now.com/2012/04/02/busine...report-4-2-12/
Last edited by RSVP; Apr 5, 2012 at 4:25 pm
Apr 3, 2012, 9:30 am
#34
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
This is why they should create one in DEN... another differentiating reason to fly Frontier. A BCC doesn't cost a single penny more in jet fuel and its relative fixed costs could be amortized over a much larger flying base in DEN.
Apr 3, 2012, 10:13 am
#35
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
Why do they have to be the same as Spirit or Allegient? Sure there would be costs to staffing and rent for the club, but they have a huge FF base in DEN that they could cater to. Definitely doesn't make sense in MKE anymore, but one of the things F9 has said is while they want to keep their fares low, they also want to maintain high service for their best customers. Heck I think AA even has a club in DEN.
Apr 3, 2012, 10:35 am
#36
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
Apr 3, 2012, 11:25 am
#37
Join Date: Jan 2007
Location: Chicago
Posts: 1,800
Why do they have to be the same as Spirit or Allegient? Sure there would be costs to staffing and rent for the club, but they have a huge FF base in DEN that they could cater to. Definitely doesn't make sense in MKE anymore, but one of the things F9 has said is while they want to keep their fares low, they also want to maintain high service for their best customers. Heck I think AA even has a club in DEN.
Lounges tend to be used mainly by business travelers. That doesn't seem to be Frontier's bread and butter. What would they charge members for an annual membership? Day passes? Would they allow free access for Classic Plus tickets? I'd argue no (even though they tried this with the BCC). Why would you give lounge access away for free?
I don't know if any airline offers free lounge access, except for those traveling in international first or business class and those passengers are paying thousands for those tickets. I think certain elite levels are allowed free access on international itineraries as well.
Just because they have a large frequent flier base in DEN doesn't justify the cost of a lounge. It's the reason low cost carriers don't operate lounges. I remember United saying a few years back that their lounges weren't profitable. I doubt Frontier or Republic would undertake something that wouldn't have a positive ROI.
Frontier also has a fairly weak route network with only one hub and focus city. It's hard for someone to justify the cost of an annual membership when the airline would likely only have one lounge.
At one point in time a BCC in DEN made some sense. But Frontier is a much different airline than it was in 2010 and a lounge doesn't seem to go with it's current business strategy, whatever that may be.
Apr 3, 2012, 2:28 pm
#38
Join Date: Sep 2000
Location: Denver, Colorado
Programs: DEN: WN or UA, AA LT Gold, VIA Preference Preferred
Posts: 1,550
IMHO, a virtual non-event. It won't affect my flying F9 one way or the other. UA's problems, OTOH...
Apr 3, 2012, 4:31 pm
#39
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Apr 3, 2012, 6:04 pm
#40
Join Date: Feb 2009
Location: I80
Programs: N23344
Posts: 173
Apr 3, 2012, 6:06 pm
#41
Join Date: Nov 2006
Location: COS/DEN
Programs: UA 1P (w/ no expectations whatsoever); Marriott Gold; Hilton Silver; Hertz Pres
Posts: 693
Congratulations, Frontier Airlines. Way to kill the last living ounce of an otherwise exceptional, historic airline (and yes, I still call it Midwest Express more often than Midwest Airlines).
At least the YX Best Care Club is still around in Milwaukee. OH WAIT, THAT'S CLOSING TOO ON MAY 31.
Yes, I was partially, emotionally attached to the cookie/airline regardless of the $ bottom line
At least the YX Best Care Club is still around in Milwaukee. OH WAIT, THAT'S CLOSING TOO ON MAY 31.
Yes, I was partially, emotionally attached to the cookie/airline regardless of the $ bottom line
Apr 4, 2012, 12:03 am
#42
Join Date: Jan 2007
Location: Chicago
Posts: 1,800
Apr 5, 2012, 1:51 pm
#43
Join Date: May 2005
Programs: UA
Posts: 1,775
I am Summit and for one feel insulted if they really try to give me animal crackers or goldfish. I like neither one and couldn't they at least pick one healthier choice. Actually scratch that, just give me nothing, that is fine with me.
I do like my free drinks though
I do like my free drinks though
Apr 5, 2012, 4:27 pm
#44
Join Date: Jun 2008
Location: MKE
Posts: 2,161
I am Summit and for one feel insulted if they really try to give me animal crackers or goldfish. I like neither one and couldn't they at least pick one healthier choice. Actually scratch that, just give me nothing, that is fine with me.
I do like my free drinks though
I do like my free drinks though
That's one way of sending a message.
Apr 6, 2012, 1:33 am
#45
Join Date: Sep 2004
Location: DAY
Programs: DL Gold, Hilton Gold, Marriott Platinum Premier
Posts: 141