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Old Aug 18, 2011 | 11:41 am
  #1  
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Join Date: Jul 2011
Posts: 33
time changes for flights

Hello. I was checking the prices to see if they have changed for my flight. I noticed the times of departure and arrival are now earlier for both my flight there and back. Is that normal? I wasn't notified at all.
Thank you
coleykross is offline  
Old Aug 18, 2011 | 2:17 pm
  #2  
 
Join Date: Dec 2010
Location: Arizona
Programs: AA, F9, UA, WN
Posts: 23
Most schedule tweaks are just an adjustment of a few minutes and if booked by a 3rd party (Expedia, Orbits, Priceline, Travelocity, etc.) F9 will notify the travel agent and the travel agent will intern notify the passenger traveling depending on if you gave them a phone, address, and email contact information. If booked directly with F9, more than likely you will receive an email notification unless it is a major schedule change. Then you will receive a phone call from reservations confirming the new schedule.
F92K is offline  
Old Aug 18, 2011 | 4:50 pm
  #3  
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
If it is a matter of a few minutes you may never get any notification.

Remember, you should be at the airport two hours prior to departure.
RSVP is offline  
Old Aug 18, 2011 | 5:38 pm
  #4  
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Join Date: Jul 2011
Posts: 33
It is 45 min one way and 20 min the other. No big deal I guess. But I guess I will check periodically if they change the time again.
Thanks
coleykross is offline  
Old Aug 18, 2011 | 8:55 pm
  #5  
 
Join Date: Nov 2009
Location: America's Dairyland
Programs: Midwest Miles, Early Returns
Posts: 156
Is it possible that they wait to notify you at a certain point (2 weeks?) before your departure? I usually watch my flights that are months out and the times will change 15-20 minutes sometimes and then even change back again! If your flight is a ways off, maybe just check a few weeks before? Now I did have an F9 flight actually cancelled once and I noticed it and called to rebook. I don't know when they were planning on letting me know that! I think that if the flight is actually cancelled, they should notify you right away, no matter how far out.
Wisconsin is offline  
Old Aug 22, 2011 | 10:58 am
  #6  
 
Join Date: Jun 2011
Posts: 39
Originally Posted by Wisconsin
Is it possible that they wait to notify you at a certain point (2 weeks?) before your departure? I usually watch my flights that are months out and the times will change 15-20 minutes sometimes and then even change back again! If your flight is a ways off, maybe just check a few weeks before? Now I did have an F9 flight actually cancelled once and I noticed it and called to rebook. I don't know when they were planning on letting me know that! I think that if the flight is actually cancelled, they should notify you right away, no matter how far out.
Same thing happened to me recently. Since my flight's not till November, I just emailed them via their website asking about it. Eventually (at least a week, maybe two after I noticed the canceled flight), they sent me an email to call them (not sure if this was because of my email or their normal timing). Couldn't work out an acceptable alternative, so I canceled my booking and booked on another airline...which was filling up quickly. Am awaiting my refund to post to my account.
AmtrakBlue is offline  
Old Aug 22, 2011 | 4:46 pm
  #7  
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Originally Posted by AmtrakBlue
Am awaiting my refund to post to my account.
Like most other things, Frontier is a little slow. I've seen refunds take up to fourteen days.

Other carriers can process refunds in a matter of days.
RSVP is offline  
Old Aug 23, 2011 | 8:44 am
  #8  
 
Join Date: Jun 2011
Posts: 39
Originally Posted by RSVP
Like most other things, Frontier is a little slow. I've seen refunds take up to fourteen days.

Other carriers can process refunds in a matter of days.
The refund posted to my account today - less than 7 days.
AmtrakBlue is offline  
Old Aug 23, 2011 | 4:42 pm
  #9  
 
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Originally Posted by AmtrakBlue
The refund posted to my account today - less than 7 days.
Glad to hear it, they are getting better.
RSVP is offline  


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