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-   -   time changes for flights (https://www.flyertalk.com/forum/frontier-airlines-frontier-miles-program/1249104-time-changes-flights.html)

coleykross Aug 18, 2011 11:41 am

time changes for flights
 
Hello. I was checking the prices to see if they have changed for my flight. I noticed the times of departure and arrival are now earlier for both my flight there and back. Is that normal? I wasn't notified at all.
Thank you :)

F92K Aug 18, 2011 2:17 pm

Most schedule tweaks are just an adjustment of a few minutes and if booked by a 3rd party (Expedia, Orbits, Priceline, Travelocity, etc.) F9 will notify the travel agent and the travel agent will intern notify the passenger traveling depending on if you gave them a phone, address, and email contact information. If booked directly with F9, more than likely you will receive an email notification unless it is a major schedule change. Then you will receive a phone call from reservations confirming the new schedule.

RSVP Aug 18, 2011 4:50 pm

If it is a matter of a few minutes you may never get any notification.

Remember, you should be at the airport two hours prior to departure. :D:D:D

coleykross Aug 18, 2011 5:38 pm

It is 45 min one way and 20 min the other. No big deal I guess. But I guess I will check periodically if they change the time again.
Thanks :)

Wisconsin Aug 18, 2011 8:55 pm

Is it possible that they wait to notify you at a certain point (2 weeks?) before your departure? I usually watch my flights that are months out and the times will change 15-20 minutes sometimes and then even change back again! If your flight is a ways off, maybe just check a few weeks before? Now I did have an F9 flight actually cancelled once and I noticed it and called to rebook. I don't know when they were planning on letting me know that! I think that if the flight is actually cancelled, they should notify you right away, no matter how far out.

AmtrakBlue Aug 22, 2011 10:58 am


Originally Posted by Wisconsin (Post 16951004)
Is it possible that they wait to notify you at a certain point (2 weeks?) before your departure? I usually watch my flights that are months out and the times will change 15-20 minutes sometimes and then even change back again! If your flight is a ways off, maybe just check a few weeks before? Now I did have an F9 flight actually cancelled once and I noticed it and called to rebook. I don't know when they were planning on letting me know that! I think that if the flight is actually cancelled, they should notify you right away, no matter how far out.

Same thing happened to me recently. Since my flight's not till November, I just emailed them via their website asking about it. Eventually (at least a week, maybe two after I noticed the canceled flight), they sent me an email to call them (not sure if this was because of my email or their normal timing). Couldn't work out an acceptable alternative, so I canceled my booking and booked on another airline...which was filling up quickly. Am awaiting my refund to post to my account.

RSVP Aug 22, 2011 4:46 pm


Originally Posted by AmtrakBlue (Post 16971031)
Am awaiting my refund to post to my account.

Like most other things, Frontier is a little slow. I've seen refunds take up to fourteen days.

Other carriers can process refunds in a matter of days.

AmtrakBlue Aug 23, 2011 8:44 am


Originally Posted by RSVP (Post 16973402)
Like most other things, Frontier is a little slow. I've seen refunds take up to fourteen days.

Other carriers can process refunds in a matter of days.

The refund posted to my account today - less than 7 days. :)

RSVP Aug 23, 2011 4:42 pm


Originally Posted by AmtrakBlue (Post 16977604)
The refund posted to my account today - less than 7 days. :)

Glad to hear it, they are getting better.


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