Miles not Posting
Aug 9, 2011 | 7:36 am
#1
Original Poster
Join Date: Oct 2010
Location: NRV, VA
Programs: DL, WN, US, FL
Posts: 65
Miles not Posting
Has anyone else not had miles posting a couple of days after their Frontier flights? I flew on Saturday and nothing has posted. BTW, I have a converted Midwest number if that means anything either way. Should I wait a little longer or should I contact someone at Frontier to get this resolved?
Aug 9, 2011 | 7:55 am
#3
Original Poster
Join Date: Oct 2010
Location: NRV, VA
Programs: DL, WN, US, FL
Posts: 65
Boarding passes have my number, just a lot more leading zeros than the number on my Frontier account (I think this is due to Frontier using more digits in their frequent flyer numbers than Midwest did).
Aug 9, 2011 | 8:04 am
#4
Join Date: Jan 2008
Posts: 3,638
If you want to follow up by email, you can complete and send this form:
http://frontierairlines.custhelp.com...ontierairlines
http://frontierairlines.custhelp.com...ontierairlines
Aug 9, 2011 | 8:56 am
#5
Join Date: Oct 2004
Posts: 2,653
My miles post all across the board...sometimes within a couple of days, and other times it's taken as long as two weeks. I have not figured out any pattern to it, either...for the same round trip sometimes the outbound shows up in a few days but the return takes moer than a week.
So I would keep an eye out, but I (personally) wouldn't bother pursuing missing miles credit until at least 10 days had passed.
So I would keep an eye out, but I (personally) wouldn't bother pursuing missing miles credit until at least 10 days had passed.
Aug 9, 2011 | 10:39 am
#6
Join Date: Dec 2009
Location: MKE
Programs: Delta Skymiles, Frontier EarlyReturns Summit
Posts: 766
I'm pretty sure at most stations this process is done by hand, so it hits your account whenever the person responsible goes through and enters in the flights and numbers you boarded.
Aug 11, 2011 | 9:07 pm
#11
Join Date: Oct 2004
Posts: 2,653
Really? My Delta miles usually don't show up for about 48 hours. Note that most everybody back-dates them (including Frontier) so if you fly on the 10th and your miles get posted on the 13th, when you eventually look you'll see your miles listed on the 10th and you wno't know they took three days to post unless you looked in the mean time.