does Frontier match UA status?
Feb 16, 2012 | 12:29 pm
#16
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
Feb 16, 2012 | 12:59 pm
#17
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 28,759
Feb 20, 2012 | 5:34 pm
#19
Join Date: Aug 2005
Location: DEN
Programs: AA PLT/2MM, UA PLT, Inspirato, Wheels Up, Marriott Gold, Hilton Gold, Amex Plat
Posts: 431
Just as a data point, I submitted my AA EXP status info to Frontier in January. I received a response within 72 hours stating that I would be upgraded to Summit for 60 days. Within those 60 days, I would need to fly 4 one-way trips for Ascent status or 6 one-way trips for Summit Status.
Feb 27, 2012 | 2:21 pm
#20
Join Date: Sep 2005
Location: Denver
Posts: 509
Update:
Well, after 14+ days I received a response...and was denied!
The email I received is below. I'm not sure what sense it makes for them to deny me, given I haven't had ascent status in at least 5 years, and promised to devote 35k-45k miles/year to them. Oh well, now we know. If you've ever held elite status with F9, even if it seems like forever ago, it's probably not worth your time to try for a match.
Bolding mine:
Well, after 14+ days I received a response...and was denied!
The email I received is below. I'm not sure what sense it makes for them to deny me, given I haven't had ascent status in at least 5 years, and promised to devote 35k-45k miles/year to them. Oh well, now we know. If you've ever held elite status with F9, even if it seems like forever ago, it's probably not worth your time to try for a match.
Bolding mine:
"Thank you for your note regarding elite status in the Frontier Airlines EarlyReturns program.
We would very much like the opportunity to be your airline of choice for your future travel needs and have carefully considered your request for elite status in our EarlyReturns program.
Unfortunately, we are unable to grant your request at this time since you have been a member since 2005 and an elite member before. Our status match is designed for new members and not as a fasttrack program for current members.
Please visit frontierairlines.com/earlyreturns for status qualifications and benefits.
We certainly hope that our route map and flight schedule, along with exceptional customer service, will encourage you to consistently choose Frontier Airlines. We hope to serve you soon and often.
Sincerely,"
We would very much like the opportunity to be your airline of choice for your future travel needs and have carefully considered your request for elite status in our EarlyReturns program.
Unfortunately, we are unable to grant your request at this time since you have been a member since 2005 and an elite member before. Our status match is designed for new members and not as a fasttrack program for current members.
Please visit frontierairlines.com/earlyreturns for status qualifications and benefits.
We certainly hope that our route map and flight schedule, along with exceptional customer service, will encourage you to consistently choose Frontier Airlines. We hope to serve you soon and often.
Sincerely,"
Just FYI,
Based on the comments above, I submitted my request via email, including my United credentials, to the address above ([email protected]).
I did this several days ago and never received any response at all. Maybe too early to jump to conclusions, but they may have eliminated this program.
If I ever hear back, I will update this post.
Based on the comments above, I submitted my request via email, including my United credentials, to the address above ([email protected]).
I did this several days ago and never received any response at all. Maybe too early to jump to conclusions, but they may have eliminated this program.
If I ever hear back, I will update this post.
Mar 5, 2012 | 12:51 am
#22
Company Representative - Frontier Airlines
Join Date: Sep 2011
Location: Denver, CO
Posts: 6
Hello everyone. We are rolling out changes to our Status Match program that I would like to clarify. Requests for a Status Match should be emailed to [email protected] with supporting documentation to show your elite level on the other airline and your most recent activity statement.
The specifics of our matching program are as follows:
We will match status according to the following levels in place at other airlines:
Finally, the program requirements for receiving a match are as follows:
If you meet these requirements, please send your to [email protected].
Thank You,
Dan Krause
Vice President, Marketing & Customer Experience
Frontier Airlines
The specifics of our matching program are as follows:
- You will be granted Ascent or Summit status for 2 months initially depending upon your elite level in the other airlines program. You will have 2 months to qualify for a continued Ascent or Summit status. If you do not qualify after the 2 months are up, you will return to base EarlyReturnsstatus.
- To qualify during the two month status match period, you must fly 2 Round-Trips (or 4 One-Way trips) to maintain Ascent status or 3 Round-Trips (6 One-Way trips) to maintain Summit status. Note that Summit status will only be granted if you were upgraded to Summit initially (if you were upgraded to Ascent for the Status Match period, you will not qualify for Summit after 3 Round Trips).
- If you qualify for continued Ascent or Summit status during the status match period, you will have Ascent or Summit status until January 31 of the following year (currently that would be January 31, 2013). Status beyond that date will need to be earned on its own accord through the established rules of the EarlyReturns program.
We will match status according to the following levels in place at other airlines:
- AirTran A+ Rewards: A+ Elite matched to Ascent
- Alaska Airlines Mileage Plan: MVP matched to Ascent; MVP Gold matched to Summit
- American AAdvantage: Gold Elite matched to Ascent; Platinum Elite or Platinum Executive Elite matched to Summit
- Delta SkyMiles: Silver Medallion matched to Ascent; Gold Medallion, Platinum Medallion, & Diamond Medallion matched to Summit
- Southwest Rapid Rewards: A-List matched to Ascent; A-List Preferred and Companion Pass Status matched to Summit
- Spirit Airlines Free Spirit: VIP Status matched to Ascent
- United Mileage Plus: Premier Silver matched to Ascent; Premier Gold, Premier Platinum, Premier 1K, and Global Services matched to Summit
- US Airways Dividend Miles: Silver Preferred matched to Ascent; Gold Preferred, Platinum Preferred and Chairmans Preferred matched to Summit
Finally, the program requirements for receiving a match are as follows:
- You must be current member of EarlyReturns or you must enroll.
- You must present proof of elite status in the other frequent flyer program including your most recent activity statement.
- Status will only be matched once every 5 years
If you meet these requirements, please send your to [email protected].
Thank You,
Dan Krause
Vice President, Marketing & Customer Experience
Frontier Airlines
Mar 12, 2012 | 9:39 am
#24
Join Date: Sep 2005
Location: Denver
Posts: 509
Mar 13, 2012 | 12:01 am
#25
Company Representative - Frontier Airlines
Join Date: Sep 2011
Location: Denver, CO
Posts: 6
Cohall, please email again to [email protected]. Under our revised rules, tier status will be matched once every five years per member. There are no membership restrictions on the status match program, meaning it is open once every 5 years to new & existing members, even if you previously had elite status.
Thanks,
Dan Krause
Vice President, Marketing & Customer Experience
Frontier Airlines
Thanks,
Dan Krause
Vice President, Marketing & Customer Experience
Frontier Airlines
May 18, 2012 | 4:27 pm
#26
Join Date: Dec 2009
Location: Montrose, CO
Programs: United 1K MM, Marriott LTPP
Posts: 550
Cohall, please email again to [email protected]. Under our revised rules, tier status will be matched once every five years per member. There are no membership restrictions on the status match program, meaning it is open once every 5 years to new & existing members, even if you previously had elite status.
Thanks,
Dan Krause
Vice President, Marketing & Customer Experience
Frontier Airlines
Thanks,
Dan Krause
Vice President, Marketing & Customer Experience
Frontier Airlines
May 18, 2012 | 9:19 pm
#27
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
Although you'll miss those first class seats, global route network, and international frequent flyer partnerships, the onboard experience is certainly much more enjoyable.
Jul 16, 2012 | 5:29 pm
#28
Join Date: Sep 2005
Location: Denver, CO
Programs: UA 1KMM, HH-Diamond, Marriott-Gold, Hertz 5*
Posts: 458
Just open a new account, and then request a match.
Update:
Well, after 14+ days I received a response...and was denied!
The email I received is below. I'm not sure what sense it makes for them to deny me, given I haven't had ascent status in at least 5 years, and promised to devote 35k-45k miles/year to them. Oh well, now we know. If you've ever held elite status with F9, even if it seems like forever ago, it's probably not worth your time to try for a match.
Bolding mine:
Well, after 14+ days I received a response...and was denied!
The email I received is below. I'm not sure what sense it makes for them to deny me, given I haven't had ascent status in at least 5 years, and promised to devote 35k-45k miles/year to them. Oh well, now we know. If you've ever held elite status with F9, even if it seems like forever ago, it's probably not worth your time to try for a match.
Bolding mine:
Sep 19, 2012 | 7:40 am
#29
Join Date: Aug 2011
Location: Oklahoma
Programs: Southwest A-List Preferred/Companion Pass, Amtrak Select, Priority Club Platinum, Hilton Diamond
Posts: 453
Did you ever get a response? I submitted a request (along with my Skymiles statement, and info indicated on F9-Direct's post) last week, never heard anything-Sent a PM to F9-Direct here, on Monday-No response yet...I went ahead and booked one flight coming up, but am going to hold off on any more, until I see if this status match program is still valid...One of the reasons I thought about switching to Frontier, was this ability to match...
Last edited by Paddlenpedal; Sep 20, 2012 at 5:22 pm
Oct 10, 2012 | 9:46 am
#30
Join Date: Oct 2011
Programs: Ham Sandwich Medallion
Posts: 889
Any word on the turnaround time here? Sent my request in yesterday to both emails, and am hoping to be on my challenge before traveling to California next week.
Do flights you booked before the challenge count towards it, or is it only bookings made after the challenge has begun?
Do flights you booked before the challenge count towards it, or is it only bookings made after the challenge has begun?