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Old Dec 6, 2010 | 3:28 pm
  #1  
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online flight search

RE: frontierairlines.com

It seems odd when browsing flights you cannot make a change without starting over. If you want to adjust a date or a city, the only options are “start over” or “new search.” Neither of these are user-friendly. A “change search” option is standard on nearly every travel website. It lists your current criteria and allows you to simply change whichever piece you want without having to enter everything again.
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Old Dec 6, 2010 | 4:37 pm
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There are plenty of items that need improvement on the Frontier site. The one you mention is just the start of a long list.
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Old Dec 6, 2010 | 8:59 pm
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I agree with you Airplanegeek. It drives me nuts.
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Old Dec 7, 2010 | 4:41 pm
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The airline industry clearly thinks that websites are of no importance. There is no airline forum that does not think their website is the worst possible. And they are correct. The airline websites are horrible.
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Old Dec 19, 2010 | 7:01 am
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Originally Posted by airplanegeek
RE: frontierairlines.com

It seems odd when browsing flights you cannot make a change without starting over. If you want to adjust a date or a city, the only options are “start over” or “new search.” Neither of these are user-friendly. A “change search” option is standard on nearly every travel website. It lists your current criteria and allows you to simply change whichever piece you want without having to enter everything again.
I noticed that one can now go back, during a flight search, and dates are retained; only the origin and destination must be re-entered. ^
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Old Dec 22, 2010 | 4:49 pm
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Originally Posted by mke9499
I noticed that one can now go back, during a flight search, and dates are retained; only the origin and destination must be re-entered. ^
maybe it's a cookies thing because whether i hit the 'back' button on the browser, 'new search', or 'start over', i need to enter everything again.
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