Community
Wiki Posts
Search

Website Not Working Tonight

Thread Tools
 
Search this Thread
 
Old Oct 7, 2010 | 10:05 pm
  #1  
Original Poster
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
Website Not Working Tonight

I've been trying to book a trip tonight and the Frontier site isn't operating properly. Specifically, it will not recognize any destination airport. When you type in the city name or airport code, a little dialogue box appears that says, "No Airports - please backspace."

It's the craziest thing I've ever seen. If you enter the airport code and hit the "Find Flights" button you receive an error message that states, "Please select a destination city".

I wonder how much business they've lost tonight over this little consumer frustration.

MostlyAir... what's up?
Stumblefoot is offline  
Old Oct 7, 2010 | 11:12 pm
  #2  
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
It's working now. Did you try entering your flight info on the Midwest site, which will automatically switch your inquiry over to the Frontier booking engine?
mke9499 is offline  
Old Oct 8, 2010 | 6:25 am
  #3  
 
Join Date: Feb 2007
Location: MKE
Programs: Midwest Miles, AirTran A+ Rewards
Posts: 1,445
I think I had the same problem. I typed in the airport code and hit enter thinking the website was smart enough to put in the rest. Instead I got a message saying to pick a destination. So I tried the airport code again and a drop down box appeared while typing the code with the actual city name, so I clicked on the city name and continued. For me it was kind of irritating that an airport code was not enough, that I had to actually pick the city name. I know the Midwest site was a bit more intuitive. I suppose there is a legitimate reason for this, like people picking the wrong airport code and booking it.
flyYX is offline  
Old Oct 8, 2010 | 6:54 am
  #4  
All eyes on you!
20 Years on Site
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton, Marriott, IHG - whichever is rated well and cheapest
Posts: 6,570
I am not seeing that. If you type the airport code and tab out, the correct name is inserted into the box.
lougord99 is offline  
Old Oct 8, 2010 | 9:07 am
  #5  
 
Join Date: Feb 2007
Location: MKE
Programs: Midwest Miles, AirTran A+ Rewards
Posts: 1,445
Originally Posted by lougord99
I am not seeing that. If you type the airport code and tab out, the correct name is inserted into the box.
You're right, it works now but last week I had a problem with it.
flyYX is offline  
Old Oct 8, 2010 | 11:49 am
  #6  
Original Poster
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
It's still not working on my end today.

I've used the Frontier site for years and have never experienced this.

In the Flying From box if I input "de", a drop down automatically appears showing Denver, Des Moines, Detroit. So, you can either select one of the three, or you just type in the airport code "DEN" and it selects it automatically for you when you press the tab key to move to the Flying To box.

It's the Flying To box that's the problem. It doesn't matter what character I type, let's say "c" for Chicago, the dialogue box immediately shows No Airports - Please backspace. If I ingnore it and continue to spell out Chicago, or actually input MDW for the airport code and press the Find Flights button, the error message, "Please select a destination city" pops up.

I literally have no ability to book a flight on Frontier's web-site. It's the weirdest thing I have ever experienced.

I'm hoping MostlyAir chimes in on this if he's trolling the forum.
Stumblefoot is offline  
Old Oct 8, 2010 | 12:01 pm
  #7  
 
Join Date: Oct 2009
Location: Chicago
Posts: 344
Originally Posted by Stumblefoot
I'm hoping MostlyAir chimes in on this if he's trolling the forum.
Sorry, can't help you. I'm knocked out this week because of surgery.
MostlyAir is offline  
Old Oct 8, 2010 | 1:00 pm
  #8  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2007
Location: TPA-MKE-PHX
Programs: Ex DL-DM. MM. TWA-Aviator Plat. HHonors-DVIP, MR-Gold. Nat-Emerald. Avis Chairmn.
Posts: 1,929
Have you tried a different browser?
tvnwz is offline  
Old Oct 8, 2010 | 2:35 pm
  #9  
All eyes on you!
20 Years on Site
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton, Marriott, IHG - whichever is rated well and cheapest
Posts: 6,570
Don't know what to tell you. It works fine for me. I use Firefox.
lougord99 is offline  
Old Oct 8, 2010 | 2:58 pm
  #10  
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
It works for me, trying four different browsers. I have noticed that the Frontier site is not fully compatible with Google Chrome.

Try going in through www.midwestairlines.com to enter the info - it will automatically redirect you and transfer over all of that info to Frontier for pricing and booking.

BTW, have you ever thought that maybe they just don't want your business anymore?
mke9499 is offline  
Old Oct 8, 2010 | 6:55 pm
  #11  
 
Join Date: Feb 2007
Location: MKE
Programs: Midwest Miles, AirTran A+ Rewards
Posts: 1,445
I work in I.T. and I get frustrated with IE. Have you tried to clear your browser cache? You may have a fubar'd cached page in your web browser. Look at this site on how to clear the cache. http://www.wikihow.com/Clear-Your-Browser's-Cache
flyYX is offline  
Old Oct 8, 2010 | 10:37 pm
  #12  
Original Poster
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
Originally Posted by mke9499
BTW, have you ever thought that maybe they just don't want your business anymore?
LOL! You're probably right.

Originally Posted by flyYX
I work in I.T. and I get frustrated with IE. Have you tried to clear your browser cache? You may have a fubar'd cached page in your web browser. Look at this site on how to clear the cache. http://www.wikihow.com/Clear-Your-Browser's-Cache
Thanks for the heads-up. I've cleared the cache, but still not working. The site is working fine on Safari, so I'm going to reboot overnight and see if IE works properly tomorrow.
Stumblefoot is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.