Combined FF Program -- what changes would you make?
#16
Join Date: Jun 2008
Location: MKE
Posts: 2,161
In fact, at today's conference call, they talked about "tinkering" with the STRETCH seat fees.
#17

Join Date: Jan 2008
Posts: 3,638
The DL/Amex "first bag free" arrangement is projected to bring in more rev than any income lost by not charging for the first checked bag.
#19




Join Date: Sep 2009
Location: CMH/CVG
Programs: Marriott, Southwest, American, Delta, Amtrak,Multiple others
Posts: 587
Maintain Amtrak Award Options
I hope that the merged program maintains Midwest Airline Amtrak award options, especially for the sleeper accommodations. These awards are better than Amtrak's.
#22
Join Date: Jun 2008
Location: MKE
Posts: 2,161
Those were essentially useless. A phone call to the MM service center with plenty of lead time would result in them finding YX25 availability. Of course, they sometimes had to get approval from a supervisor.
#23

Join Date: Jan 2008
Posts: 3,638
I think it may resurface, in a slightly different form.
#24
Join Date: Jun 2008
Location: MKE
Posts: 2,161
I hope we continue to deal with the many friendly CSRs that staffed the MM service center, they were always willing to go that extra mile to find something that met your reward needs. The web may have shown no availability, but a phone call would find something for you.
#25




Join Date: May 2010
Location: Colorado
Programs: UA Premier Silver, AA Executive Platinum, Marriott Lifetime Platinum
Posts: 813
#26
Join Date: Jun 2008
Location: MKE
Posts: 2,161
#27

Join Date: Jan 2008
Posts: 3,638
The MM folks always try to be accommodating and are a real asset to the company. It is that kind of service that helps build customer loyalty.
#29
Original Poster
Join Date: Oct 2004
Posts: 2,653
Are Frontier's award tiers fairly similar to the YX45 and YX50?
25,000 Standard domesitc award
45,000 Choice domesitc award
50,000 Last Seat Available award (Ascent & Summit members only)
I'm not a F9 member yet (figured it would be more hassle to combined accounts rather than move YX directly over) but at least for the higher-level FF members there is still last-seat-available award for 50k.
Until not long ago (last year?), Midwest's last-seat-available award was only open to Executive level flyers. If that's how Frontier does it, it goes back to how it used to be on Midwest, although it's easier now to get elite status than it used to be, too (20 segements versus 25 to get Executive in the past).
Does anybody know specifically the difference between Standard and Choice?
25,000 Standard domesitc award
45,000 Choice domesitc award
50,000 Last Seat Available award (Ascent & Summit members only)
I'm not a F9 member yet (figured it would be more hassle to combined accounts rather than move YX directly over) but at least for the higher-level FF members there is still last-seat-available award for 50k.
Until not long ago (last year?), Midwest's last-seat-available award was only open to Executive level flyers. If that's how Frontier does it, it goes back to how it used to be on Midwest, although it's easier now to get elite status than it used to be, too (20 segements versus 25 to get Executive in the past).
Does anybody know specifically the difference between Standard and Choice?
#30

Join Date: Jan 2008
Posts: 3,638
I am bringing back some ideas for consideration, since we have not heard anything recently on any new airline/alliance partnerships, nor on moving all of the existing MM partners over to the EarlyReturns program.

