FlyerTalk Forums - View Single Post - Combined FF Program -- what changes would you make?
Old Jul 27, 2010 | 6:43 pm
  #27  
mke9499
15 Years on Site
 
Join Date: Jan 2008
Posts: 3,638
Originally Posted by RSVP
I hope we continue to deal with the many friendly CSRs that staffed the MM service center, they were always willing to go that extra mile to find something that met your reward needs.
I have heard from a couple of sources that there will be no change in the FF employees, and that management of the program will be from Milwaukee.

The MM folks always try to be accommodating and are a real asset to the company. It is that kind of service that helps build customer loyalty.
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