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Experiences of AY flights during COVID-19

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Experiences of AY flights during COVID-19

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Old Sep 13, 2020, 12:59 pm
  #691  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Originally Posted by Purjelentaja
...but now Finnair thinks that is far too long time to spend in Italy, so they have rebooked us on Sunday morning out and inbound, with return on the same plane, with 1h10min in Milan - at the airport The algorithm they use really is state-of-the-art! ...
Wow, they are really on to us now!
intuition is offline  
Old Sep 13, 2020, 2:38 pm
  #692  
 
Join Date: May 2012
Location: GVA (HEL)
Programs: AY Plat (OWE)
Posts: 536
Originally Posted by Courmisch
I'm a little surprised that the algorithm advanced the return flight. In my experience, it always just picks the next flight. But I'm not sure what you expect anyway? If the algorithm would just delete the segments, you wouldn't be able to rebook with MMB, so it would be worse.

For that matter, it's a little bit stupid that you can't cancel flights on MMB when there is an unacknowledged time change, but that's no fault of the rebooking logic.
How about this algorithm... HEL-BRU rescheduled a day earlier, but the inbound long-haul segment still intact. 😁

LENTO
AY 100
LÄHTÖ
21.10.2020
00:25
MISTÄ:
HONG KONG

SAAPUMINEN
21.10.2020
06:00
MINNE:
HELSINKI

LENTO
AY 1545 LÄHTÖ
20.10.2020
17:40
MISTÄ:
HELSINKI

SAAPUMINEN
20.10.2020
19:20
MINNE:
BRYSSEL
Steve_Hun likes this.
LoungeEnthusiast is offline  
Old Sep 14, 2020, 12:31 am
  #693  
 
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,519
Originally Posted by LoungeEnthusiast
How about this algorithm... HEL-BRU rescheduled a day earlier, but the inbound long-haul segment still intact. 😁
Ask AY if they will provide you with positioning for these.
LoungeEnthusiast likes this.
cistavoda is offline  
Old Sep 15, 2020, 9:02 am
  #694  
 
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY LUMO
Posts: 6,058
Cost cutting is raw::

  • In Economy Class, during September, you can enjoy complimentary coffee, tea, juice and water and a cheese sandwich. We, unfortunately, can’t offer options for special diets.
  • In Economy Class, during October, you can enjoy complimentary coffee, tea, juice and water and a cookie. You can also pre-order one of the four delicious sandwiches that we offer.
Delicious complimentary cookie replacing delicious complimentary cheese sandwich.
the810 and florens like this.
OH-LGG is offline  
Old Sep 15, 2020, 10:18 am
  #695  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
High class culinary set, that is.
FFlash is offline  
Old Sep 16, 2020, 7:06 am
  #696  
 
Join Date: Aug 2019
Programs: AY+ Lumo, HH Diamond
Posts: 503
Originally Posted by OH-LGG
Cost cutting is raw::



Delicious complimentary cookie replacing delicious complimentary cheese sandwich.
Perhaps I'm a minority here, but I have always found the sandwiches delicious. On a recent business leg ex-HEL I was brought two of them from the Y cabin as I was allergic to the main dish and AY had ignored my meal request even though it was made 7+ days before. The purser said meal requests should go through for ex-HEL if made 24h before departure. Perrier + Y sandwich = why not.
zxcv1 is offline  
Old Sep 16, 2020, 8:47 am
  #697  
 
Join Date: Sep 2013
Location: HEL
Programs: AY Plat Lumo
Posts: 1,519
Originally Posted by zxcv1
Perhaps I'm a minority here, but I have always found the sandwiches delicious. On a recent business leg ex-HEL I was brought two of them from the Y cabin as I was allergic to the main dish and AY had ignored my meal request even though it was made 7+ days before. The purser said meal requests should go through for ex-HEL if made 24h before departure. Perrier + Y sandwich = why not.
Well the sandwiches are not bad. But let's not give AY any ideas about replacing proper meals (and special meals!) with them...
cistavoda is offline  
Old Sep 16, 2020, 3:31 pm
  #698  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Lumo gets free sandwich anyway.
miamiflyer8 is online now  
Old Sep 17, 2020, 2:14 am
  #699  
 
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
Originally Posted by miamiflyer8
Lumo gets free sandwich anyway.
Doesn't apply to pre-order sandwiches, does it?
on22cz is offline  
Old Sep 18, 2020, 1:06 am
  #700  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Someone here suggested this earlier and now Finnair has announced they will offer COVID testing:

https://news.cision.com/finnair/r/fi...llers,c3196268

A 15% elite tier discount apply!
ffay005 likes this.
intuition is offline  
Old Sep 18, 2020, 9:03 am
  #701  
 
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
So what will happen if the test comes out positive before departure?
Courmisch is offline  
Old Sep 18, 2020, 12:38 pm
  #702  
Moderator, Finnair
 
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Originally Posted by Courmisch
So what will happen if the test comes out positive before departure?
Perhaps I'm missing something in your question? If you are testing because that is part of entry requirement at destination a positive test means you won't go. If you fail to take the test, you won't go. Only if you take the test and it is negative you can go.
It's like a pre-clearance thing.
The positive thing with this offered by Finnair&partner is that it reduces the trouble getting the right test in the right time.
intuition is offline  
Old Sep 18, 2020, 12:52 pm
  #703  
 
Join Date: Sep 2016
Location: London
Programs: finnair plus platinum
Posts: 669
Do you loose your ticket if test is positive as you can't change dates last minute?
finnishlad is offline  
Old Sep 18, 2020, 2:48 pm
  #704  
Original Poster
 
Join Date: Sep 2005
Location: HEL
Programs: AY Platinum, TK Elite, BT VIP, AA, BA, SK, DL, NT, WB + hotels
Posts: 8,752
Originally Posted by Courmisch
So what will happen if the test comes out positive before departure?
Originally Posted by finnishlad
Do you loose your ticket if test is positive as you can't change dates last minute?
This. While it's a good thing that AY cooperates with Terveystalo and guarantees results in time and even a discount, as long as you lose your ticket, it won't encourage people to book.

DXB might very well require a test result throughout the winter schedule, and if AY wants to operate, and AM wants to sell holidays, then there has to be some kind of guarantee that either promises your money back if the result is positive, or at least lets you postpone your trip without a penalty.
ffay005 is online now  
Old Sep 18, 2020, 2:55 pm
  #705  
 
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
Don't even want to imagine how many points they will charge for this. Putting 3 tiers into the same basket again isn't so smart either. AY should be looking at finding innovative ways to attract masses to spend money with them with confidence, while nurturing loyal customers. Instead, they have come up with a very niche offer that even shows increased loyalty makes no difference.

"Most convenient way to get a referral for traveller's coronavirus certificate is via Nurse chat 24/7 service in Oma Terveys app. The price of an electric certificate is 40 € (referral included) and the paper certificate costs 54 € (referral included). The paper certificate can be collected from Terveystalo´s clinic. The coronavirus test itself is 235 €."
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