kauppias

finally some lumo benefits 😀🤪

FFlash

Delivering the promise, 10€ lol
sounds like Lumo waiver is due to mouth open all the time anyway for consumables 😁

joorinainen

No no no.. Too good ideas. Better idea is to cut services and raise prices.

kauppias

Yeah like 4500€ J to BKK 🤪🤪🤪

Seems like a good deal 😏

joorinainen

intuition

Even better: The only day in the forseeable future on SIN-route that had a upgrade seat available offered lowest Y fare well above 1000€.

"You wanna use your free upgrades?! Better cough up some serious dow first!"

kauppias

heh indeed...

I am stuck now between only bad choices 😁😁😁

ffay005

We all know that AY has become stingy and does not follow EC261 when they make schedule changes / cancellations and you have an award ticket where you want to change the dates from what they auto-assign you after they've cancelled your original flights.

But what about paid bookings? Has anyone experienced problems rescheduling those? It used to be very easy, and I have an upcoming reservation where they have made substantial changes. Now I'm wondering if I can just drag it forward by a few months and add overnight layovers at HEL (less than 24 hours) without problem (and extra costs).

ft101

Both a mate and I have paid bookings from BKK-UK, his first leg used, mine unused and both made about September/October last year.

I'm due to fly this week (originally January) and have twice made changes with no problems, both times via chat, since the Ukraine issue caused changes.

My mate has made several changes on line and is now due to fly in a few months (originally late last year). His initial changes were done on line pre Ukraine issue, but he's lost that ability now so will have to go through chat. All have been pretty smooth though once connected.

remymartin

Skybistro is back since ~two weeks ago on Finnatr >=1h flights.

zxcv1

Is this a normal change of flights i.e. non-EC261 related, or an actual EC261 issue about getting rerouted for free? I believe you are describing the former (and unrelated) case - is this correct? If the latter, then there are data points of Finnair actively and intentionally refusing to follow EC261 especially when it costs them money. The only option is then to retain the original ticket letting it become a no-show, buy a new ticket and seek reimbursement for the new ticket and other costs from Finnair later through courts. EC261 says that if the airline refuses to honour its obligation to reroute they must then reimburse these costs, but forcing customers to sue Finnair for this is dirty play and has lowered my personal valuation of this airline.

ffay005

But do we have data points where a customer on revenue ticket just wants to pick new AY flights and is denied?

I mean, if someone is flying SYD-LHR and AY retimes everything, then those non-AY flights become a problem. But if it is, say, BKK-LHR all on AY and pax just wants to pick new AY flights (not reroute on a different carrier), is that also a problem?

ffay005

DFW-HEL: in Y, 9 pax have chosen to wear a face mask, one of them keeps his mask below nose and mouth. No FAs with masks.

petteriusa

What was the overall load on that flight?

ffay005

J has one empty seat. Y is less than one third full, very light.

At OLCI at T-24, the J seatmap showed about half the seats as taken. Either there are many codeshare pax or upgrades have cleared last minute.