Possible baggage allowance decrease on AY upgraded tickets
Nov 11, 2019 | 2:06 pm
#16
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Gold Star, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,981
- You can take one extra bag
Nov 11, 2019 | 2:12 pm
#17
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Gold Star, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,981
Had this happen to me too. For the life of me I cannot understand why it is impossible in Finland to order a large sized taxi van weeks in advance for those who need it and willing to pay extra. Ended up calling on the day of departure two regular vehicles.
Nov 11, 2019 | 2:39 pm
#19
Join Date: Dec 2015
Location: Scotland
Programs: BA silver, HH Gold, AY+
Posts: 188
Nov 11, 2019 | 2:57 pm
#20
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Gold Star, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,981
Nov 11, 2019 | 10:16 pm
#21
Join Date: Apr 2019
Programs: AY Platinum/OWE
Posts: 195
Although this doesn't affect me personally that much (as JPN tickets technically always worked like this due to large Y allowance), this is alarming as a principle. Will AY now move toward unbundled business fares? Are we going to see I fares with less allowance, U fares with no lounge access or chargeable seat selection next? The "pay 1000 to sit in J with Y service" was bad enough already.
Also, upgraded EU light ticket now shows allowance of 1 in the app (as plat). Wondering what that's all about...
Also, upgraded EU light ticket now shows allowance of 1 in the app (as plat). Wondering what that's all about...
Nov 12, 2019 | 12:10 am
#23
Join Date: Jun 2018
Posts: 433
I (plat) just had a value tix BKK-HEL-LHR both legs upgraded, LH with a voucher, SH with points. App said that BKK-HEL (voucher upgrade) had 3 bags and HEL-LHR had 4 bags and as I inquired this from the CS they told me it's a bug and they'll fix it directly in my booking. (They never did, but I didn't need it anyway so I didn't inquire further.)
Nov 12, 2019 | 12:43 am
#26
Original Poster
Join Date: Jan 2006
Location: Helsinki-Vantaa APT, Finland
Programs: AY Platinum
Posts: 6,320
From Finnair dictionary:
Weakening benefits = simplify
CS reply this mornng:
AY wants to make it simple so upgraded ticket allows only 1 added baggage.
Weakening benefits = simplify
CS reply this mornng:
Matkatavaramr on haluttu selkeytt korotustilanteissa. Nykyn korotuksen myt saa yhden lismatkatavaran ruumaan eik siin pde ostetun bisneslipun matkatavarakiinti
Nov 12, 2019 | 1:45 am
#28
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: EB Diamond, AY+ Gold, A3*G, Strawberry Lifetime Platinum, GHA Discovery Titanium, SJ Prio Black
Posts: 15,167
Do note that AY allowance is piece-concept and ME carriers are mostly weight concept. So the "over 100kg" moniker is true if travelling with 4x 32KG. The generosity comes from both allowing +1PC for tier members, having 3PC base allowance on some destinations (n.b. not all!) and at the same time voiding heavy/large bag fee for plats. So that how you end up at over 100kg. For example, if the rule was "void heavy bag fee for 1 bag" then it would be much less generous.
OTOH, on QR I can check in 8 bags each weighing 10kg and they would still be smiling.
Nov 12, 2019 | 1:47 am
#29
Join Date: Feb 2007
Location: try to stay home
Programs: AY, M&M, BAEC ...and don t care of status anymore
Posts: 2,301
My booking in the app also only shows 3 pieces - sucks. But its all weired, my confirmation letter for this upgraded flight (U class) shows only 1PC (which I haven t seen when it came in), while my last real C booking showed the allowance of 3PC. So I now get two extra bags as a benefit - while I only get one when I was flying on a C booking.
Anyhow this will result in six 32KGs bags instead of eight bags over 25KGs. But still, at least they could communicate the in a correct way - not only just changing the numbers on your confirmation letter.
Anyhow this will result in six 32KGs bags instead of eight bags over 25KGs. But still, at least they could communicate the in a correct way - not only just changing the numbers on your confirmation letter.
Last edited by Ed Size; Nov 13, 2019 at 4:36 am
Nov 12, 2019 | 9:20 am
#30
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 8,204